IN-HOME SUPPORTIVE SERVICES (IHSS) FRAUD
The Department of Health Care Services asks that anyone who observes or has knowledge of suspicious IN-HOME SUPPORTIVE SERVICES (IHSS) activity to call the DHCS IHSS Fraud Hotline telephone number, 1-800-822-6222, to report it. The recorded message may be heard in English and four other languages: Spanish, Vietnamese, Cambodian, and Russian. The call is free and the caller may remain anonymous. You can also e-mail us at IBREF@dhcs.ca.gov or on-line via our on-line complaint form at: https://apps.dhcs.ca.gov/AutoForm2/default.aspx?af=1828
IN-HOME SUPPORTIVE SERVICES fraud is an intentional attempt by some providers, and in some cases beneficiaries, to receive unauthorized payments or benefits from the program. This fraud can take many forms, but the most common involves providers knowingly billing for services not performed, or providers billing for the care of more beneficiaries than they can actually serve.
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