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How To Enroll In The Online System
Carefully follow these instructions when completing the Administrator/User request form:
- Be sure the names (both first and last) and e-mails are entered correctly.
- The e-mail request must come from the e-mail account of the Requestor. The request must be sent as an attachment with the subject: Name of your facility – REQUEST FOR PASRR ADMIN/USER ACCOUNTS.
- The request must be e-mailed to ITServiceDesk@dhcs.ca.gov
- Please note that if your facility has more than one physical address, a separate form must be completed for Administrators and Users at each separate location.
Once Nursing Facilities (NF) and General Acute Care Hospitals (GACH) complete the first step in the enrollment process; each Administrator and User will receive an encrypted e-mail from DHCS that includes a temporary password. This password expires in 4 days. Each person will use the temporary password to create a NEW password in order to log on to Online PASRR. You will need the NEW password the first time you log onto Online PASRR.
If you encounter problems enrolling and using the new PASRR online system contact the DHCS IT Service Desk at (916) 440-7000.
Last modified on:
3/13/2018 4:37 PM