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​PASRR Setup Help

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PASRR Minimum Browser Settings

Online PASRR is compatible with the following browsers:
Desktop/Laptop
Browser
Minimum
Recommended
Internet Explorer
Version 8
Version 10
  
For security purposes please do not allow the browser to remember your password.

How to Turn Off a “Pop-up” Blocker

For Online PASRR to work correctly, you must disable the Pop-up blocker.  Instructions below describe how to turn off the Pop-up blocker using Internet Explorer:
  1. Go to Tools > Internet Options > Security > Trusted Sites > Sites
  2. Enter https://pasrr.dhcs.ca.gov Click Add
  3. Enter https://www.ext.dhs.ca.gov/iisadmpwd Click Add Click Close > Ok 

Encrypted Email Process 

 

Opening a Microsoft Hosted Encryption Message

When a new encrypted email is received an attachment named message.html is part of the message. When the attachment is opened, the recipient will be directed to a site to open the secure message (example below).
 
1. Click the link that displays: Click the link that displays: Don’t want to sign in? Get a one-time passcode to view the message.

Encrypted email message. Sign in using email address or get a one-time passcode to view message.
 
2. After clicking the link, the following prompt is displayed, click OK
 
Message from webpage: You are submitting information to an external page. Are you sure? OK or Cancel 
 
3. You will see a screen informing you that a passcode has been sent.
 
 Email sent. Check your email, enter the passcode that corresponds to reference code, and click continue.Expires in 15 minutes.
 
4. Go back to the mailbox that received the encrypted message and open the email from Microsoft Office 365 Message Encryption, it will contain a one-time passcode to use within 15 minutes.

email message subject Your one-time passcode to view message
 
5. Open the email and copy the passcode
 
Here is the passcode you requested to view your encrypted message. Pascode: ########
 
6. Paste or type the passcode in the Passcode box (below the Reference code) and click Continue.

7. The encrypted message will open.
 Encrypted email is displayed. Contence vary depending on encrypted message sent.

These steps will need to be followed each time the encrypted message is viewed.
 
Last modified on: 7/31/2018 12:24 PM