​​​Notice of Privacy Practices and the Health Insurance Portability and Accountability Act​

Notice of Privacy Practices (NPP)

There are two formats for the NPPs.

• The regular format is a "Brochure Format."  It must be printed out, photocopied back-to-back, and folded in thirds or fourths (depending on the number of columns). 
• The "Large Print" format prints out on 8½ x 11 inch paper and requires no special folding.

The NPPs are listed below.

• Arabic
• Armenian
• Cantonese
• English | English Large Print
• Farsi
• Hmong
• Khmer
• Korean
• Mandarin
• Russian
• Spanish
• Tagalog
• Vietnamese​
  

How to Contact CCS to Use Your Rights

If you want to use any of the privacy rights explained in the above notices, please contact CCS.​​​​

How to File a Complaint

If you believe that your or your child’s privacy rights have been violated and wish to complain, you may file a complaint by calling or writing:

• Privacy Officer
  California Department of Health Care Services
  P.O. Box 997413
  MS 0010
  Sacramento, CA 95899-7413
  (916) 445-4646 (Voice)
  (877) 735-2929 (TTY/TDD)
• Secretary of the U.S. Department of Health and Human Services
  Office of Civil Rights
  Attention: Regional Manager
  50 United Nations Plaza, Room 322
  San Francisco, California 94102
  (800) 368-1019
• U.S. Office of Civil Rights
  (866) 627-7748 (Voice)
  (866) 788-4989 (TTY)

Additional Resources

• Department of Health Care Services' Office of HIPAA Compliance
• Medi-Cal's HIPAA Update Webpage ​