The Health Insurance Counseling and Advocacy Program (HICAP)
The Health Insurance Counseling and Advocacy Program (HICAP) assists individuals and families with Medicare problems and other health insurance concerns. Over 500 trained and registered volunteer counselors provide objective information on Medicare, Medicare supplement insurance, managed care, long-term care planning and health insurance. Community education, individual counseling and some legal services are available in all 58 counties and are administered through the Area Agencies on Aging.
HICAP counselors are available for appointments in a wide range of settings such as Area Agencies on Aging, senior centers, senior nutrition sites, libraries, hospitals and community centers. Counselors may also visit homebound individuals unable to come to a site.
Your local HICAP agency can provide you with a free copy of HICAP's "Taking Care of Tomorrow, A Consumers Guide to Long-Term Care", which includes information on the California Partnership for Long-Term Care. Call your local HICAP at 1-800-434-0222.
Listing of local program contacts by county.