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Ombudsman

What is an Ombudsman?

An Ombudsman is a person in a government agency to whom people can go to make complaints or explain problems with the programs or policies of the agency. 

Contact Us

 ·         Hours of Operation:  Monday through Friday, 8am to 5pm PST; excluding holidays
·         By Phone: 1-888-452-8609 or 1-800-896-4042 
·         By email*:  MMCDOmbudsmanOffice@dhcs.ca.gov
 
*Please note: E-mail provides no mechanism for ensuring the confidentiality or privacy of information contained within a message in transit. Therefore the sender of an email message assumes responsibility for including confidential or private data when utilizing this communication medium. The sender should exercise caution when composing a message to exclude confidential or private information such as names, street addresses, phone numbers, social security numbers, license numbers, other personal identification numbers, etc.  If the sender wishes to contact the California Department of Health Care Services (DHCS) Office of the Ombudsman to discuss any issues that may require the inclusion of private or confidential data, DHCS recommends calling the Ombudsman at (1-888) 452-8609.

Resources

Last modified on: 2/17/2017 8:47 AM