DHCS Employee Use
Safeguarding the protected health information, personal identifiable information and confidential information of the Department are essential in ensuring that DHCS retains the trust of both its employees and beneficiaries. The employees’ role is instrumental in steering the department towards full compliance with federal and state privacy laws as well as departmental policies.
Department staff should immediately report any suspected privacy breach/incident to the DHCS Privacy Office via telephone or e-mail. The Privacy Office has resources to investigate reported breaches and coordinate mitigation efforts.
Training & Other Resources:
Privacy and Security Training - 2011 Edition
Privacy and Security Training - 2011 Edition (Printable Version)
Below are resources that employees can use to report potential breaches/incidents and complaints
For reporting breaches/incidents use the form below.
Privacy Incident Reporting Form - Internal
Note: All potential breaches/incidents and related correspondence should be reported to PrivacyOfficer@dhcs.ca.gov.
For reporting whistleblower complaints use the form given below.
Whistleblower Complaint Form
Note: Staff of the Department of Health Care Services (DHCS) or DHCS business associates may report a suspected violation of the HIPAA Privacy Rule by another employee or a violation of DHCS’ privacy policies and procedures. DHCS will not intimidate, threaten, coerce, discriminate against, or take other retaliatory action against any individual or business associate for filing a complaint.
Request for PHI Access
Sample Access Request Log Back to Privacy Home Page