Since September 2018, the Provider Enrollment Division has provided monthly PAVE Questions and Answers (Q&A) sessions for PAVE users. When PAVE was first introduced, attendance was high; however, due to experience, and familiarity with the PAVE system, attendance and questions have dropped significantly. For these reasons, the monthly PAVE Provider Q&A sessions will end.

Resources remain available to assist you with any PAVE questions. For technical assistance or questions, please call the PAVE help desk at 1-866-252-1949, or email PAVE@dhcs.ca.gov. Additional information, including job aides and training slides, are available on the PAVE website. For policy assistance, please submit an Inquiry Form.