Skip to content
Home Providers & Partners Performance Improvement Project (PIP) Resources

Performance Improvement Project (PIP) Resources

Back to DMC-ODS EQR webpage

Performance Improvement Project (PIP) Resources

Performance Improvement Projects (PIPs) are a key federal protocol for the External Quality Review (EQR). DMC-ODS counties select one clinical problem and one administrative / process problem, and design PIPs to systematically design and implement interventions to improve these areas. Counties are expected to conduct a thorough analysis of the problem, establish a baseline and key indicators, and then implement interventions. Interventions are designed to enhance quality and outcomes that benefit the clients receiving DMC-ODS services.

The final phase of the PIP is an evaluation of the effectiveness of the chosen interventions on the problem areas. Two active PIPs are required when an EQR occurs. At least one intervention must be in progress for the PIP to be considered active.

Before beginning the design and implementation process for a PIP, counties are strongly encouraged to watch the EQR YouTube video resources (external links provided in the sections below) to help make the process clearer. These are videos include an overview of PIP development, a sample review of a typical PIP, and tips for avoiding frequency problems.

PIP Video Links with Documents 

BHC PIP 101 – #1 – California Drug Medi-Cal – Bringing Ideas to Successful PIP Concept

BHC PIP 101 – #2 – California Drug Medi-Cal – From Idea to PIP – SUD Example

BHC PIP 101 – #3 – California Drug Medi-Cal – Tips and Common Mistakes

PIP Forms and Tools

The PIP Forms and Tools webpage contains the following materials:

  • PIP Outline and Checklist
  • DMC PIP Development Tool
  • PIP Validation tool (used by BHC to score PIPs)

PIP Library

The PIP Library webpage contains the following materials: