In addition to the Message Center within the PAVE Portal, the following resources are available:

PED Message Center

(916) 323-1945

Online Inquiry Form

• Clarification of Enrollment Requirements
• Explanation of Application Denial
  
• Medi-Cal Provider Enrollment Process
• Revalidation/Re-Enrollment
• Status of Paper Application
  

DMC Message Center

(916) 323-1945 (Select Option 6)

Online Inquiry Form

• Drug Medi-Cal Related Issues
  
• Clarification of Drug Medi-Cal Enrollment Requirements
  
• Drug Medi-Cal Certification/Re-Certification
  
• Drug Medi-Cal Application Status
  

PAVE Technical Support

(866) 252-1949

• PAVE Technical Issues
  
• PAVE Internet Browser Compatibility
  
• PAVE Log-On
  
• System Navigation/Functionality
  
• Uploading/Accessing Documents
  

Medi-Cal Telephone Service Center

(800) 541-5555 (within California)

(916) 636-1200 (outside California)

• Claims/Claim Denials
• Electronic Billing
• Enrollment Status of a Provider
• Out of State Provider Enrollment
• Recipient Eligibility
• Treatment Authorization Request (TAR)