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Medi-Cal Managed Care Quality Improvement Reports

External Quality Review Technical Reports with Plan-Specific Evaluation Reports

The External Quality Review Organization (EQRO) prepares an annual independent external quality review (EQR) technical report that analyzes and evaluates aggregated information on the healthcare services provided by Medi-Cal Managed Care health plans (MCPs).  As part of the EQR technical report, the EQRO prepares a plan-specific evaluation report of each of the Plans. In accordance with Title 42 Code of Federal Regulations §§ 438.362(c) and 438.364(a)(7), this is notice that all Plans are subject to EQR reporting, with no plan exempted.

The table below is your central source to locate the previous five years of Managed Care and Dental Quality Performance EQR Technical Reports. Newly released reports will be posted by April 30th of every year.

Report TypeFiscal YearFile NameURL
ATRFY-2023-242023-24-EQR-Technical-Report-Executive-Summaryhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-Physical-Health-External-Quality-Review-Technical-Report-Exec-Sum-of-Findings-F1.pdf
Volume 1FY-2023-242023-24-Volume-1-Main-Reporthttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-Physical-Health-External-Quality-Review-Technical-Report-Vol1-F1.pdf
Volume 2FY-2023-242023-24-Volume-2-Plan-Specific-Evaluation-Reportshttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-Physical-Health-External-Quality-Review-Technical-Report-Vol2-F1.pdf
Volume 3FY-2023-242023-24-Volume-3-MCP-PM-Comparisonhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-Physical-Health-External-Quality-Review-Technical-Report-Vol3-F1.xlsx
Volume 4FY-2023-242023-24-Volume-4-Statewide-MCP-Specific-PM-Results-Race-Ethnicityhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-Physical-Health-External-Quality-Review-Techinical-Report-Vol4-F1.xlsx
Volume 5FY-2023-242023-24-Volume-5-Medi-Cal-Managed-Care-Compliance-Review-Results-Comparisonhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-External-Quality-Review-Technical-Report-Vol5-F1.xlsx
Volume 6FY-2023-242023-24-Volume-6-Validation-of-Network-Adequacyhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-Physical-Health-External-Quality-Review-Technical-Report-Vol6-NAV-F2.pdf
Volume 7FY-2023-242023-24-Volume-7-Alternative-Access-Standards-Reportinghttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-Physical-Health-External-Quality-Review-Technical-Report-Vol7-AAS-F1.pdf
Volume 8FY-2023-242023-24-Volume-8-SNF-ICF-Experience-and-Distance-Reporthttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-External-Quality-Review-Technical-Report-Vol8-SNF-ICF-F2.pdf
Volume 9FY-2023-242023-24-Volume-9-Timely-Access-Study-Resultshttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2023-24-Medi-Cal-Managed-Care-Physical-Health-External-Quality-Review-Technical-Report-Vol9-F1.xlsx
ATRFY-2023-242023-24-Medi-Cal-Dental-Managed-Care-EQRO-ATR-Volume-1-of-2https://www.dhcs.ca.gov/services/Documents/MDSD/Dental-Managed-Care-Technical-Report-23-24-Volume-1.pdf
ATRFY-2023-242023-24-Medi-Cal-Dental-Managed-Care-EQRO-ATR-Volume-2-of-2https://www.dhcs.ca.gov/services/Documents/MDSD/Dental-Managed-Care-Technical-Report-23-24-Volume-2.pdf
ATRFY-2022-232022-23-EQR-Technical-Report-Executive-Summaryhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/Medi-Cal-Managed-Care-External-Quality-Review-Technical-Report-Executive-Summary-of-Findings.pdf
Volume 1FY-2022-232022-23-Volume-1-Main-Reporthttps://www.dhcs.ca.gov/dataandstats/reports/Documents/Medi-Cal-Managed-Care-Technical-Report-Volume-1.pdf
Volume 2FY-2022-232022-23-Volume-2-Plan-Specific-Evaluation-Reportshttps://www.dhcs.ca.gov/dataandstats/reports/Documents/Medi-Cal-Managed-Care-Technical-Report-Volume-2.pdf
Volume 3FY-2022-232022-23-Volume-3-MCP-Compliance-Review-Comparisonhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/Medi-Cal-Managed-Care-Technical-Report-Volume-3.xlsx
Volume 4FY-2022-232022-23-Volume-4-MCP-PM-Comparisonhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/Medi-Cal-Managed-Care-Technical-Report-Volume-4.xlsx
Volume 5FY-2022-232022-23-Volume-5-Alternative-Access-Standards-Reportinghttps://www.dhcs.ca.gov/dataandstats/reports/Documents/Medi-Cal-Managed-Care-Technical-Report-Volume-5.pdf
Volume 6FY-2022-232022-23-Volume-6-SNF-ICF-Experience-and-Distance-Reporthttps://www.dhcs.ca.gov/dataandstats/reports/Documents/Medi-Cal-Managed-Care-Technical-Report-Volume-6.pdf
ATRFY-2022-232022-23-Medi-Cal-Dental-Managed-Care-EQRO-ATRhttps://www.dhcs.ca.gov/services/Documents/CA2022-23-Dental-Managed-Care-External-Quality-Review-Technical-Report.pdf
ATRFY-2021-222021-22-EQR-Technical-Report-Executive-Summaryhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/MC-EQR-Executive-Summary.pdf
Volume 1FY-2021-222021-22-Volume-1-Main-Reporthttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2021-22-MCMC-EQR-TR-Vol1-F1.pdf
Volume 2FY-2021-222021-22-Volume-2-Plan-Specific-Evaluation-Reportshttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2021-22-MCMC-EQR-TR-Vol2-F1.pdf
Volume 3FY-2021-222021-22-Volume-3-MCP-PM-Comparisonhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2021-22-MCMC-EQR-TR-Vol3-F1.xlsx
Volume 4FY-2021-222021-22-Volume-4-Alternative-Access-Standards-Reportinghttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2021-22-MCMC-EQR-TR-Vol4-F1.pdf
Volume 5FY-2021-222021-22-Volume-5-SNF-ICF-Experience-and-Distance-Reporthttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2021-22-MCMC-EQR-TR-Vol5-F1.pdf
ATRFY-2021-222021-22-Medi-Cal-Dental-Managed-Care-EQRO-ATRhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2021-22-DentalMC-EQR-TR-F1.pdf
Volume 1FY-2020-212020-21-Volume-1-Main-Reporthttps://www.dhcs.ca.gov/dataandstats/reports/Documents/EQRTechRpt-Vol1.pdf
Volume 2FY-2020-212020-21-Volume-2-Plan-Specific-Evaluation-Reportshttps://www.dhcs.ca.gov/dataandstats/reports/Documents/EQRTechRpt-Vol2.pdf
Volume 3FY-2020-212020-21-Volume-3-MCP-PM-Comparisonhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/2020-21-EQRTechRpt-Vol3.xlsx
Volume 4FY-2020-212020-21-Volume-4-Alternative-Access-Standards-Reportinghttps://www.dhcs.ca.gov/dataandstats/reports/Documents/EQRTechRpt-Vol4.pdf
ATRFY-2020-212020-21-Medi-Cal-Dental-Managed-Care-EQRO-ATRhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/2020-21-DMC-EQR-Technical-Report.pdf
Volume 1FY-2019-202019-20-Volume-1-Main-Reporthttps://www.dhcs.ca.gov/Documents/MCQMD/CA2019-20-EQR-Technical-Report-Vol1-F1.pdf
Volume 2FY-2019-202019-20-Volume-2-Plan-Specific-Evaluation-Reportshttps://www.dhcs.ca.gov/Documents/MCQMD/CA2019-20-EQR-Technical-Report-Vol2-F1.pdf
Volume 3FY-2019-202019-20-Volume-3-Alternative-Access-Standards-Reportinghttps://www.dhcs.ca.gov/Documents/MCQMD/CA2019-20-EQR-Technical-Report-Vol3-F2.pdf
Volume 1FY-2018-192018-19-Volume-1-Main-Reporthttps://www.dhcs.ca.gov/Documents/CA2018-19-EQR-Technical-Report-Vol1.pdf
Volume 2FY-2018-192018-19-Volume-2-Plan-Specific-Evaluation-Reportshttps://www.dhcs.ca.gov/Documents/CA2018-19-EQR-Technical-Report-Vol2.pdf
Volume 3FY-2018-192018-19-Volume-3-Alternative-Access-Standards-Reportinghttps://www.dhcs.ca.gov/Documents/CA2018-19-EQR-Technical-Report-Vol3.pdf
MCMC PH Executive SummaryFY-2024-25Medi-Cal Managed Care PH Executive Summary 2024-25https://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-MCMC-PH-EQR-TR-ExecSum-F1.pdf
PH EQR TR Vol 1FY-2024-25MCMC PH EQR TR Volume 1 – Main Reporthttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-MCMC-PH-EQR-TR-Vol1-F1.pdf
PH EQR TR Vol 2FY-2024-25MCMC PH EQR TR Volume 2 – Plan Specific Informationhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-MCMC-PH-EQR-TR-Vol2-F1.pdf
PH EQR TR Vol 3FY-2024-25MCMC PH EQR TR Volume 3 – MCP Performance Measure Resultshttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-MCMC-PH-EQR-TR-Vol3-F2.xlsx
PH EQR TR Vol 4FY-2024-25MCMC PH EQR TR Volume 4 – MCP Performance Measure Results by Race and Ethnicityhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-MCMC-PH-EQR-TR-Vol4-F1.xlsx
PH EQR TR Vol 5FY-2024-25MCMC PH EQR TR Volume 5 – Validation of Network Adequacyhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-MCMC-PH-EQR-TR-Vol5-NAV-F1.pdf
PH EQR TR Vol 6FY-2024-25MCMC PH EQR TR Volume 6 – Alternative Access Standardshttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-MCMC-PH-EQR-TR-Vol6-AAS-F1.pdf
PH EQR TR Vol 7FY-2024-25MCMC PH EQR TR Volume 7 – SNF/ICF Experience and Distance Reportinghttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-MCMC-PH-EQR-TR-Vol7-SNF-ICF-F1.pdf
PH EQR TR Vol 8FY-2024-25MCMC PH EQR TR Volume 8 – Timely Access Study Resultshttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-MCMC-PH-EQR-TR-Vol8-F1.xlsx
Dental EQR TR Vol 1FY-2024-25Dental EQR TR Volume 1 – Main Reporthttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-DentalMC-EQR-TR-Vol1-F2.pdf
Dental EQR TR Vol 2FY-2024-25Dental EQR TR Volume 2 – Validation of Network Adequacyhttps://www.dhcs.ca.gov/dataandstats/reports/Documents/CA2024-25-DentalMC-EQR-TR-Vol2-NAV-F2.pdf