San Bernardino County
San Bernardino County
You will get a Medi-Cal Choice Packet in the mail from Medi-Cal HCO. If you do not choose a Medi-Cal health plan within 30 days, Medi-Cal will choose a Medi-Cal health plan for you. You will receive a confirmation letter from Medi-Cal HCO confirming your Medi-Cal health plan enrollment. You will also receive plan materials from your new Medi-Cal health plan.
You can enroll in a Medi-Cal plan by phone. Call Medi-Cal HCO Monday – Friday, 8 a.m. to 6 p.m. at (800) 430-4263 (TTY: (800) 430-7077). Or enroll online at www.healthcareoptions.dhcs.ca.gov.
If you are in a Medicare Advantage plan (dual eligible) and there is a matching Medi-Cal plan, you will be automatically enrolled in that matching Medi-Cal plan.
You may not have to join a Medi-Cal health plan if you:
- Are an American Indian/Alaska Native,
- Are a member who get assistance under foster care, the Adoption Assistance Program, or Child Protective Services,
- Live in a California Veteran’s Home,
- Already have an approved medical exemption from the requirement to join a Medi-Cal health plan, or
- Get a medical exemption from the requirement to joining a Medi-Cal health plan.
| Plan | Phone |
|---|---|
| Inland Empire Health Plan | (800) 440-4347 TTY/TDD (800) 718-4347 |
| Kaiser Permanente* | (855) 839-7613 English (800) 788-0616 Spanish (800) 757-7585 Chinese Dialects TTY/TDD 711 |
| Molina Healthcare of California Partner Plan, Inc. | (888) 665-4621 TTY/TDD (800) 479-3310 |
| AltaMed (PACE) | (855) 252-7223 TTY/TDD (800) 735-2922 |
| InnovAge PACE | (866) 384-0562 |
| High Desert PACE | Toll Free: (888) 575-0609 TTY: (760) 501-8411 |
| Loma Linda University Health (PACE) | (909) 588-7223 Toll free: (855) 558-2253 TTY: 711 |
| Neighborhood Healthcare PACE | (844) NHC-PACE (844) 642-7223 TTY: 711 TTY/TDD (844) 642-7223 |
| SCAN Health Plan | (877) 452-5898 TTY/TDD (800) 735-2929 |
| WelbeHealth Inland Empire PACE | Toll Free: (888) 530-4415 TTY: 711 |
| WelbeHealth San Bernardino PACE | (909) 898-5101 Toll Free: (888) 275-5240 |
*Kaiser Permanente is also a plan choice. You may be eligible to enroll in Kaiser Permanente health plan if you meet one of these requirements:
- You were a Kaiser Permanente member in the last 12 months;
- You are an immediate family member of a current Kaiser Permanente member (family linkage);
- You are a foster child or former foster child, or;
- You have both Medicare and Medi-Cal (dual eligible).
**If you are 55 years old or older and need a higher level of care to live at home, you may qualify to join a PACE plan in your area. To learn more about PACE, go to www.CalPACE.org . Or call Medi-Cal HCO Monday – Friday, 8 a.m. to 6 p.m. at (800) 430-4263 (TTY: (800) 430-7077).
**You may qualify for SCAN health plan (SCAN) in your area if you:
- Are 65 years old or older,
- Have Medicare A and B,
- Have Medi-Cal, and
- Live in Los Angeles, Riverside, San Bernardino, or San Diego County
To learn more about Kaiser Permanente enrollment, call HCO at 1-800-430-4263 (TTY 1-800-430-7077).
SCAN is a Medicare Advantage Special Needs Plan. It covers Medicare and Medi-Cal benefits, including prescription drugs. It coordinates all healthcare, homecare, transportation, and related benefits. To learn more, call SCAN at (800) 675-4439 (TTY 711). Or go to www.scanhealthplan.com .