TAR Billing
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Paper claims
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eTARs are a web-based, paperless process for submitting an electronic Treatment Authorization Request (eTAR) for payment. Contact California MMIS Fiscal Intermediary Telephone Service Center @ (800) 541-5555 (outside of California, please call (916) 636-1980) for further information.
- Phone Support: (800) 541-5555 (outside of California, please call (916) 636-1980)
The Telephone Service Center (TSC) is available 8 a.m. to 5 p.m., Monday through Friday, except holidays (border providers and out-of-state billers billing for in-state providers, call (916) 636-1200. For faster access to TSC resources, refer to the
TSC Main Menu Prompt Options Guide and the TSC Specialized Operator Reference Guide. You are encouraged to print these guides and keep them next to your phone for easy reference. - Automated Phone Center: (800) 786-4346
The automated phone center is available 7 a.m. to 8 p.m., Pacific Standard Time, seven days a week. For instructions on using the automated phone center, refer to the Provider Telecommunications Network (PTN) section of the provider manual. - Written Correspondence:
For assistance with recurring billing issues write to:
California MMIS Fiscal Intermediary
Attn: CSU
P.O. Box 13029
Sacramento, CA 95813-4029
For assistance with missing, lost or returned warrants write to:
California MMIS Fiscal Intermediary
Attn: Cash Control
P.O. Box 13029
Sacramento, CA 95813-4029
- Out-of-State Provider Support: (916) 636-1960
Available 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m., Monday through Friday, except holidays. - Small Provider Billing Unit: (916) 636-1275
Medi-Cal offers a full-service billing assistance and training program for medical services providers who submit up to 100 Medi-Cal claims per month and do not use a billing service or agency. Representatives are available from 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m., Monday through Friday, except holidays.
Transaction Services offers access to the information, assistance and services and allows providers to perform secure transactions. Medi-Cal providers must have a user ID and password with a Medi-Cal POS Network/Internet Agreement on file to log on to Transaction Services.
