​Provider Enrollment Division

Contact Information

For information concerning Drug Medi-Cal Continued Certification, you can submit questions via email to DHCSDMCRecert@dhcs.ca.gov.

For Information concerning the Provider Screening Requirements of the Affordable Care Act, you may submit questions via email to PEDACA@dhcs.ca.gov.

For other questions, you may submit your questions via the Inquiry Form, or mail your questions to:

Department of Health Care Services
Provider Enrollment Division
S 4704
. O. Box 997412
Sacramento, CA  95899-7412 

You also may call the PED Message Center at (916) 323-1945.  After reaching the welcome message, please select option 4, then option 1 to speak with a live agent.

Provider Application  and Validation for Enrollment

For technical assistance regarding the Provider Application and Validation for Enrollment (PAVE) Provider Portal, please contact the PAVE help desk at (866) 252-1949.  The PAVE help desk is available Monday - Friday 8:00am - 6pm Pacific time, excluding state holidays. 

Contact Xerox State Healthcare, LLC

If you are a provider type not yet eligible to submit an application via PAVE, you can request that a Medi-Cal enrollment application be mailed to you by calling the Medi-Cal Provider Service Center at (800) 541-5555(outside of California, please call (916) 636-1980). You can also contact the Medi-Cal Provider Service Center for Medi-Cal program billing issues.

For questions regarding returned warrants, contact the DHCS Fiscal Intermediary, Xerox State Healthcare, LLC (Xerox), Cash Control Unit, P.O. Box 13029, Sacramento, CA  95813-4029. You must include your provider/NPI number, warrant number, date issued, and the amount of the warrant on the letter.  Xerox will re-issue warrants to the pay-to address listed on the Provider Master File. A Medi-Cal Supplemental Changes form (DHCS 6209, rev. 2/08) or Supplemental Changes Application in PAVE (If your provider type is eligible to submit an application via PAVE) to change a pay-to or mailing address must be submitted to and approved by PED prior to contacting Xerox for returned warrants. 

For out-of-state provider enrollment and billing questions, call the Medi-Cal Out-of-State Unit at (916) 636-1960.

Last modified date: 5/25/2021 11:49 AM