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Provider Enrollment Division

Contact Information

For information concerning Drug Medi-Cal Continued Certification, you can submit questions via email to

For Information concerning the Provider Screening Requirements of the Affordable Care Act, you may submit questions via email to

For questions concerning enrollment policy or enrollment forms, or the status of an application, you may submit your questions via email to, or mail your questions to:

Department of Health Care Services
Provider Enrollment Division
S 4704
. O. Box 997412
Sacramento, CA  95899-7412


You also may call the PED Message Center at (916) 323-1945.  After reaching the welcome message, please select option 4, then option 1 to speak with a live agent.

Provider Application  and Validation for Enrollment

For technical assistance regarding the Provider Application and Validation for Enrollment (PAVE) Provider Portal, please contact the PAVE help desk at (866) 252-1949.  The PAVE help desk is available Monday - Friday 8:00am - 6pm Pacific time, excluding state holidays. 

Contact Xerox State Healthcare, LLC

To request Medi-Cal enrollment applications be mailed to you, or for Medi-Cal program billing issues, call the Medi-Cal Provider Service Center at (800) 541-5555 (outside of California, please call 916-636-1980).

For questions regarding returned warrants, contact the DHCS Fiscal Intermediary, Xerox State Healthcare, LLC (Xerox), Cash Control Unit, P.O. Box 13029, Sacramento, CA  95813-4029.  You must include your provider/NPI number, warrant number, date issued, and the amount of the warrant on the letter.  Xerox will re-issue warrants to the pay-to address listed on the Provider Master File.  A  Medi-Cal Supplemental Changes form (DHCS 6209, rev. 2/08) to change a pay-to or mailing address must be submitted to and approved by PED prior to contacting Xerox for returned warrants. 

For out-of-state provider enrollment and billing questions, call the Medi-Cal Out-of-State Unit at (916) 636-1960.


Last modified on: 12/13/2018 11:47 AM