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Medi-Cal Telehealth Utilization Dashboard

Telehealth Dashboard Overview:

As part of an overall initiative aimed at monitoring telehealth utilization within Medi-Cal, the Department of Health Care Services (DHCS) is building a foundation to further evaluate telehealth data in the form of data analytics which includes the below Interactive Telehealth Dashboard. The objective is to consistently provide a range of telehealth metrics and articulate telehealth data in a format that is easily comprehensible and informative.

The dashboard includes comprehensive data on Medical Services, Mental Health, Drug Medi-Cal, and Dental services related to telehealth utilization, offering insights across multiple years and demographic dimensions. 

Telehealth Dashboard Usability Notice: Certain data points may not interact with specific filters, leading to some empty fields. This is due to limited claim volumes and data de-identification. For example, selecting data across multiple years or focusing on a specific age range may cause other demographic fields to appear blank due to these limitations. DHCS remains committed to transparency and will work to enhance data availability.

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