Notice of Privacy Practices and the Health Insurance Portability and Accountability Act (HIPAA)
Notice of Privacy Practices (NPP)
There are two formats for the NPPs.
- The regular format is a "Brochure Format." It must be printed out, photocopied back-to-back, and folded in thirds or fourths (depending on the number of columns).
- The "Large Print" format prints out on 8½ x 11 inch paper and requires no special folding.
The NPPs are listed below.
How to Contact CCS to Use Your Rights
If you want to use any of the privacy rights explained in the above notices,
please contact CCS.
HIPAA-Related Policy Letters
How to File a Complaint
If you believe that your or your child’s privacy rights have been violated and wish to complain, you may file a complaint by calling or writing:
- Privacy Officer
California Department of Health Care Services
P.O. Box 997413
Sacramento, CA 95899-7413
(916) 445-4646 (Voice)
(877) 735-2929 (TTY/TDD)
- Secretary of the U.S. Department of Health and Human Services
Office of Civil Rights
Attention: Regional Manager
50 United Nations Plaza, Room 322
San Francisco, California 94102
- U.S. Office of Civil Rights
(866) 627-7748 (Voice)
(866) 788-4989 (TTY)