Guide to Medi-Cal Behavioral Health: What’s Covered and How to Get Care
The guides below are valuable resources to help you understand the behavioral health services available through your Medi-Cal benefits. Behavioral health includes both mental health care and substance use services. These materials explain what support is available and how you can access the care you need. It also tells you who to call if you need help or have questions.
Behavioral Health Brochures:
Service, Description, and Who to Call:
- Crisis Support
- National Suicide Prevention Line offering 24/7 support from trained counselors.
- Call or text: 988
- CalHOPE
- All ages Free crisis counseling, emotional support, and mental health resources by phone, chat, or online.
- Call: (833) 317-HOPE (4673)
- BrightLife Kids Families and kids ages 0–12
- Free, confidential mental health app that supports families with young children and offers expert guidance for parents and caregivers.
- No insurance required
- Soluna Teens and young adults ages 13–25
- Free, confidential mental health app supporting teens and young adults with coaching, crisis help, and peer support.
- No insurance required
- General Medi-Cal Support
- For general Medi-Cal questions:
- Call: (800) 541-5555
- TDD: (800) 430-7077
- Trouble Accessing Services or Denied Services
- If you have trouble accessing Medi-Cal behavioral health services or believe you were wrongly denied:
- Call: (888) 452-8609
- Email: MMCDOmbudsmanOffice@dhcs.ca.gov
- File a complaint or request a hearing
- Applying for Medi-Cal
- If you do not currently have Medi-Cal but want to apply.