BCCTP Member Section
Applicant Section | Enrolling Providers Section | County Eligibility Worker Section
This page provides you with resources and additional information once you have been approved for BCCTP.
Note: This information is available in other languages. Select the “Translate” icon on the top right-hand corner of the page and pick the language you prefer.
I got a BCCTP Annual Redetermination Packet. What do I do?
When you are approved for BCCTP benefits, you must update your information each year by completing an annual renewal packet. Complete the forms by the due date in the letter so BCCTP can see if you are eligible for another year.
These forms are in the Annual Redetermination packet:
- The Continuing Eligibility Redetermination Form: English | Spanish
- The information you provide on this form will help us determine if you will continue to qualify. You can also report any changes.
- A Physician Statement and Certification Form
- The doctor treating your cancer must complete and sign this form. It certifies whether you still need treatment for breast and/or cervical cancer.
- Rights and Responsibilities
- This paper explains your rights and responsibilities as a Medi-Cal member, you do not have to return.
Make sure you return all completed and signed paperwork by the due date to not lose your benefits. If you would like to add someone to assist you or obtain information on your behalf, complete the Authorized Representative forms below.
- MC 382 – Appointment of Authorized Representatives
- MC 383 – Authorized Representative Standard Agreement for Organizations
Return by:
Email: BCCTP@dhcs.ca.gov
Fax: (916) 440-5693
Mail: Department of Health Care Service
Medi-Cal Eligibility Division
Breast and Cervical Cancer Treatment Program
P.O. Box 997417, MS 4611
Sacramento, CA 95899-7417
You may be asked to complete a Medi-Cal application with your local County Social Services office. You can apply online, by phone, or in person. To find your local Medi-Cal office, please call (800) 541-5555 or visit the County Offices Webpage, or apply for Medi-Cal online.
There are BCCTP Medi-Cal Changes coming in 2026!
Enrollment Freeze
Starting January 1, 2026, some new BCCTP adult applicants will no longer be able to sign up for full scope BCCTP Medi-Cal coverage based on their immigration status. If you already have BCCTP Medi-Cal, you can stay covered no matter your immigration status. To keep your BCCTP Medi-Cal, you must:
- Fille out your renewal forms every year
- Still meet the BCCTP Medi-Cal rules (like income and living in California)
- Renew on time. If you don’t, you may lose BCCTP Medi-Cal
- If your BCCTP Medi-Cal ends, you have 90 days to fix the problem and restore your coverage.
Dental Coverage
Starting July 1, 2026, some BCCTP Medi-Cal members will stop getting full scope dental services as part of their coverage because of their immigration status. This is due to changes in state law. If this change applies to you, you will get “Full Scope BCCTP Medi-cal No Dental”. That means that you will get all of your same prior services, just not routine dental services. You will still get emergency care for urgent dental needs like serious tooth pain, infections, or tooth extractions.
How to keep your BCCTP Medi-Cal
- Affected members will get letters by mail
- Make sure BCCTP has your updated contact information. If you have moved since your last annual renewal and have not told BCCTP, please contact us right away.
- Phone: (800) 824-0088
- Email: BCCTP@dhcs.ca.gov
- Fax: (916) 440-5693
- Watch your mail and respond quickly to BCCTP Medi-Cal renewal packets or letters from your health plan or BCCTP.
- Keep going to the doctor and other medical appointments and ask about available telehealth services.
- Ask questions if you’re unsure.
Medi-Cal Help Resources
Frequently Asked Questions (FAQs)
What can change my BCCTP benefits?
Under certain circumstances, BCCTP may reduce or discontinue your benefits. Before that happens, your County Social Services office will review your case and see if you are eligible for more other Medi-Cal programs. Your BCCTP benefits will continue while the County Social Services office determines if you qualify for other Medi-Cal programs.
Can I get treatment outside of the county I live in?
Generally, BCCTP members must receive their treatment in the county they live in. If you have questions about this, talk to your doctor or managed care plan.
To learn more about the Managed Care Plan(s) in your county, please see the Health Plan Directory (ca.gov)
I have BCCTP benefits and need help with:
Billing: I received a medical bill that BCCTP didn’t cover. Call Member Benefits/Billing at (800) 541-5555. If you recently applied for BCCTP, once you get a BCCTP approval letter you can call the provider on the bill and discuss Medi-Cal payment.
Out-of-pocket payment: I paid for services that BCCTP should have covered. Call the Out-Of-Pocket Expense Reimbursement Unit (Conlan) at (916) 403-2007.
Health Insurance Premium Payment Program (HIPP): After BCCTP approves reimbursement for your health insurance premium, HIPP will process your reimbursements. If it has been more than 90 days and you have not received payment, contact HIPP by:
Email: HIPP@dhcs.ca.gov
Fax: (916) 440-5676
Mail: Department of Health Care Services
Third Party Liability and Recovery Division
Health Insurance Premium Payment Program
P.O. Box 997425, MS 4719
Sacramento, CA 94899-7422
Dental Benefits questions: Call Medi-Cal Dental Program at (800) 322-6384.
Estate Recovery Services: I got information about Estate Recovery and have questions. Contact the Estate Recovery office at (916) 650-0590 or email ER@dhcs.ca.gov
Medi-Cal Managed Care Health Plan: I want to change my current health plan. Call Health Care Options at (800) 430-4263 or call the Medi-Cal Managed Care Ombudsman Office at (888) 452-8609.
Medi-Cal RX: I have questions about my prescriptions or they were not covered. Call 800-977-2273 or visit their webpage here: Medi-Cal Rx Members | Contact Us
How to contact BCCTP
Phone: (800) 824 – 0088
Email: BCCTP@dhcs.ca.gov
Fax: (916) 440-5693
Mail: Department of Health Care Services
Medi-Cal Eligibility Division
Breast and Cervical Cancer Treatment Program
P.O. Box 997417, MS 4611
Sacramento, CA 95899-7417
Resources for health insurance and cancer
If you do not qualify for BCCTP, you can apply for insurance affordability programs. Visit the Covered California Website or call (800) 300-1506 TTY: (888) 889-4500.
Other languages:
| Language | Phone Number |
|---|---|
| Arabic العربية | (800) 826-6317 |
| Cantonese 粵語 | (800) 339-8938 |
| Mandarin 普通话 | (800) 300-1533 |
| Hmong Hmoob | (800) 771-2156 |
| Korean 한국어 | (800) 738-9116 |
| Russian русский | (800) 778-7695 |
| Filipino Tagalog | (800) 983-8816 |
| Armenian հայերեն | (800) 996-1009 |
| Farsi فارسی | (800) 921-8879 |
| Khmer Khmer | (800) 906-8528 |
| Lao Lao | (800) 357-7976 |
| Spanish Español | (800) 300-0213 |
| Vietnamese Tiếng Việt | (800) 652-9528 |
Other Insurance and Medical Resources:
Social Security Administration (800) 772-1213
Medicare (800) 633-4227
Susan G. Komen Breast Care Helpline: (877) 465-6636