DHCS Resources in English
Lub hom phiaj ntawm DHCS yog los muab kev nkag mus rau kev kho mob zoo, ua rau California muaj kev
haus huv rau txhua tus.Lub vas sab hauv internet no tau tsim los muab kev nkag mus rau cov ntaub ntawv, cov kev pab cuam, cov txiaj ntsig, thiab cov kev pabcuam rau cov neeg uas tsis paub lus Askiv zoo thiab xyuas kom meej tias lus tsis yog qhov teeb meem rau kev nkag mus rau cov kev pabcuam kev noj qab haus huv tseem ceeb.
Cov neeg ua haujlwm uas tau ntawv pov thawj hais ob hom lus muaj los pab cov tswv cuab thiab lwm tus, thiab DHCS ua haujlwm nrog cov neeg muag khoom los muab kev pab txhais lus thiab txhais lus pub dawb kom sib txuas lus tau zoo nrog DHCS.
myMedi-Cal
The “myMedi-Cal: How To Get the Health Care You Need” webpage informs Californians how to apply for Medi-Cal for no-cost or low-cost health coverage. You will also learn about program eligibility requirements. This guide advises how you can use your Medi-Cal benefits and when to report changes to your personal information. You should keep this guide handy and use it when you have questions about the following:
- How to Apply for Coverage
- Medi-Cal Covered Benefits
- Updating and Renewing Medi-Cal
- Rights and Responsibilities
- Information on DHCS programs and services, such as: Dental Services; Substance Use Disorder Services; Specialty Mental Health Services; Early and Periodic Screening, Diagnosis, and Treatment; Breast and Cervical Cancer Treatment Program; In-Home Supportive Services Program; Community-Based Services; California Children’s Services; Genetically Handicapped Person’s Program; and Hearing Aid Coverage for Children Program.
Xov tooj tseem ceeb
- Medi-Cal Members: (800) 541-5555 (TTY: 711, CA State Relay)
- Medi-Cal Managed Care Health Care Options: (800) 430-4263 (TTY (800) 430-7077)
- Medi-Cal Dental: (800) 322-6384 (TTY (800) 735-2922)
- Medi-Cal Providers: (800) 541-5555 (TTY: 711, CA State Relay)
- Medi-Cal Managed Care and Mental Health Office of the Ombudsman: (888) 452-8609 (TTY: 711, CA State Relay)
- State Hearing: (800) 743-8525 (TTY (800) 952-8349)
- Covered California: (800) 300-1506 (TTY: 711, CA State Relay)
Nrhiav Koj Lub Nroog Lub Chaw Haujlwm
For help with Medi-Cal, health coverage, and other benefits, contact your County Office:
Medi-Cal County Offices
Ombudsman Office
Lub Chaw Haujlwm Saib Xyuas Kev Kho Mob thiab Kev Noj Qab Haus Huv ntawm Medi-Cal ntawm Ombudsman pab daws cov teeb meem los ntawm qhov pom ntawm qhov nruab nrab kom ntseeg tau tias cov tswv cuab tau
txhua yam kev pabcuam kev noj qab haus huv thiab kev kho mob tus cwj pwm uas cov phiaj xwm muaj lub luag haujlwm raws li daim ntawv cog
.Lub Chaw Haujlwm Ombudsman tsis tuaj yeem koom nrog ib tog hauv kev tsis txaus siab. Nws yuav xav txog txhua sab hauv txoj kev ncaj ncees thiab ncaj ncees. Lub Chaw Haujlwm Ombudsman pab tsim cov kev daws teeb meem ncaj ncees rau cov teeb meem kev nkag mus rau kev kho mob.
Sij Hawm Ua Haujlwm: Hnub Monday txog Hnub Friday, 8 sawv ntxov txog 5 tsaus ntuj PST; tsis suav cov hnub caiv hauv xeev
Chaw Haujlwm Ombudsman: (888) 452-8609 (TTY: 711, CA State Relay)
MMCDOmbudsmanOffice@dhcs.ca.gov
Telephone Service Center (TSC)
The TSC can help with general information about Medi-Cal and answer questions regarding Medi-Cal bills.
- Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m. PST; excluding holidays
- Medi-Cal Members: (800) 541-5555 (TTY: 711, CA State Relay)
- Medi-Cal Providers: (800) 541-5555 (TTY: 711, CA State Relay)
Medi-Cal Rx Chaw Pabcuam Cov Neeg Siv Khoom
The Medi-Cal Rx Service Center can help with:
- Questions concerning your pharmacy benefits
- Finding a nearby pharmacy or mail-order pharmacy
- Filing a complaint
It is helpful to have the following information available before you call us so we can get you to the right person faster:
- The Medi-Cal Member’s first and last name; and
- The Medi-Cal Member’s beneficiary ID card number; or
- The Member’s date of birth
Sij Hawm Ua Haujlwm: 24 teev ib hnub, 7 hnub ib lim tiam, 365 hnub ib xyoos
Medi-Cal Rx Chaw Pabcuam Neeg Siv Khoom: (800) 977-2273 (TTY: 711, CA State Relay)
Medi-Cal Managed Care Cov Kev Xaiv Kho Mob
The role of Medi-Cal Managed Care Health Care Options (HCO), part of DHCS, is to ensure access to health care through an enrollment broker contractor. The contractor gives information to Medi-Cal members about managed care plans. This helps members make informed decisions about their Medi-Cal benefits. The plans may include medical and dental care services.
Medi-Cal Managed Care: (800) 430-4263 (TTY (800) 430-7077)
Kev kho hniav
Medi-Cal covers a variety of dental services for Medi-Cal members, including:
- Diagnostic and preventive dental hygiene (e.g., examinations, x-rays, and teeth cleanings)
- Emergency services for pain control
- Tooth extractions
- Fillings
- Root canal treatments (anterior/posterior)
- Crowns (prefabricated/laboratory)
- Scaling and root planing
- Periodontal maintenance
- Complete and partial dentures
- Orthodontics for children who qualify
Cov tswv cuab tuaj yeem nkag mus rau cov kev pabcuam kho hniav los ntawm cov kws kho mob uas tau sau npe rau Medi-Cal Dental, uas yuav qhia cov tswv cuab txog kev kho mob zoo tshaj plaws, thiab nyob rau hauv cov xwm txheej tshwj xeeb uas qee qhov kev pabcuam no raug tso cai.
Kab Xov Tooj Pabcuam Neeg Siv Khoom: (800) 322-6384 (TTY (800) 735-2922)
Kab Xov Tooj Pabcuam Neeg Siv Khoom: (800) 423-0507
Yog xav paub ntxiv, thov hu rau: Dental@dhcs.ca.gov
Yog xav tau cov phiaj xwm kho hniav uas tswj hwm los ntawm kws kho hniav, thov saib cov neeg tiv tauj ntawm no.
Kev Pabcuam Kev Puas Siab Puas Ntsws Tshwj Xeeb
Lub Chaw Npaj Kev Noj Qab Haus Huv Lub Siab (MHP) hauv txhua lub nroog muaj lub luag haujlwm los muab lossis npaj rau kev muab Cov Kev Pabcuam Kev Noj Qab Haus Huv Lub Siab Tshwj Xeeb (SMHS) rau cov tswv cuab Medi-Cal hauv lawv lub nroog.
Yog tias koj, lossis ib tus neeg koj paub, xav tau SMHS, thov hu rau koj lub nroog MHP.
Muaj ib phau ntawv qhia rau cov tswv cuab los ntawm koj lub nroog MHP thiab muaj cov ntaub ntawv hais txog cov ncauj lus hauv qab no thiab ntau ntxiv:
- Available Services
- How to get SMHS
- Selecting a Provider
- Problem Resolution Processes
- Advanced Directives; and
- Member Rights and Responsibilities
Kev Pabcuam Kev Siv Tshuaj Tsis Txaus
Yog tias koj, lossis ib tus neeg koj paub, xav tau kev pab kho mob Substance Use Disorder (SUD) lossis xav tau cov ntaub ntawv ntxiv thov hu rau koj lub nroog siv SUD County Access Line.
Rau cov neeg nyob hauv cov nroog uas koom nrog hauv Drug Medi-Cal Organized Delivery System (DMC-ODS), muaj phau ntawv qhia rau cov tswv cuab los ntawm lub nroog thiab suav nrog cov ntaub ntawv hais txog cov ncauj lus hauv qab no thiab ntau ntxiv:
- Available Services
- Accessing DMC-ODS Services
- Selecting a Provider
- Problem Resolution Processes
- Advanced Directives; and
- Member Rights and Responsibilities
Members seeking SUD treatment services in California may also use the automated non-emergency substance use disorder (SUD) treatment referral line:
- Statewide Toll Free: (800) 879-2772
- Outside California: (916) 327-3728