DHCS Resources in English
Lub hom phiaj ntawm DHCS yog los muab kev nkag mus rau kev kho mob zoo, ua rau California muaj kev
haus huv rau txhua tus.Lub vas sab hauv internet no tau tsim los muab kev nkag mus rau cov ntaub ntawv, cov kev pab cuam, cov txiaj ntsig, thiab cov kev pabcuam rau cov neeg uas tsis paub lus Askiv zoo thiab xyuas kom meej tias lus tsis yog qhov teeb meem rau kev nkag mus rau cov kev pabcuam kev noj qab haus huv tseem ceeb.
Cov neeg ua haujlwm uas tau ntawv pov thawj hais ob hom lus muaj los pab cov tswv cuab thiab lwm tus, thiab DHCS ua haujlwm nrog cov neeg muag khoom los muab kev pab txhais lus thiab txhais lus pub dawb kom sib txuas lus tau zoo nrog DHCS.
myMedi-Cal
Lub vas sab "myMedi-Cal: Yuav Ua Li Cas Thiaj Tau Txais Kev Kho Mob Uas Koj Xav Tau" qhia rau cov neeg California yuav ua li cas thov Medi-Cal kom tau txais kev pov hwm kho mob dawb lossis pheej yig. Koj tseem yuav kawm txog cov cai tsim nyog tau txais kev pab cuam. Phau ntawv qhia no qhia koj yuav siv koj cov txiaj ntsig Medi-Cal li cas thiab thaum twg yuav tsum tshaj tawm cov kev hloov pauv ntawm koj cov ntaub ntawv ntiag tug. Koj yuav tsum khaws phau ntawv qhia no kom yooj yim thiab siv nws thaum koj muaj lus nug txog cov hauv qab no:
- How to Apply for Coverage
- Medi-Cal Covered Benefits
- Updating and Renewing Medi-Cal
- Rights and Responsibilities
- Cov ntaub ntawv hais txog DHCS cov kev pab cuam thiab cov kev pabcuam, xws li: Kev Pabcuam Kho Hniav; Kev Pabcuam Kev Siv Tshuaj Yeeb Tshuaj; Kev Pabcuam Kev Noj Qab Haus Huv Tshwj Xeeb; Kev Tshuaj Xyuas Thaum Ntxov thiab Tsis Tu Ncua, Kev Kuaj Mob, thiab Kev Kho Mob; Kev Pabcuam Kho Mob Cancer Mis thiab Cervical; Kev Pabcuam Txhawb Nqa Hauv Tsev; Kev Pabcuam Hauv Zej Zog; Kev Pabcuam Rau Menyuam Yaus hauv California; Kev Pabcuam Rau Cov Neeg Uas Muaj Kev Tsis Taus Genetically; thiab Kev Pabcuam Pab Hnov Lus rau Cov Menyuam Yaus.
Xov tooj tseem ceeb
- Medi-Cal Members: (800) 541-5555 (TTY: 711, CA State Relay)
- Medi-Cal Managed Care Health Care Options: (800) 430-4263 (TTY (800) 430-7077)
- Medi-Cal Dental: (800) 322-6384 (TTY (800) 735-2922)
- Medi-Cal Providers: (800) 541-5555 (TTY: 711, CA State Relay)
- Medi-Cal Managed Care and Mental Health Office of the Ombudsman: (888) 452-8609 (TTY: 711, CA State Relay)
- State Hearing: (800) 743-8525 (TTY (800) 952-8349)
- Covered California: (800) 300-1506 (TTY: 711, CA State Relay)
Nrhiav Koj Lub Nroog Lub Chaw Haujlwm
For help with Medi-Cal, health coverage, and other benefits, contact your County Office:
Medi-Cal County Offices
Ombudsman Office
Lub Chaw Haujlwm Saib Xyuas Kev Kho Mob thiab Kev Noj Qab Haus Huv ntawm Medi-Cal ntawm Ombudsman pab daws cov teeb meem los ntawm qhov pom ntawm qhov nruab nrab kom ntseeg tau tias cov tswv cuab tau
txhua yam kev pabcuam kev noj qab haus huv thiab kev kho mob tus cwj pwm uas cov phiaj xwm muaj lub luag haujlwm raws li daim ntawv cog
.Lub Chaw Haujlwm Ombudsman tsis tuaj yeem koom nrog ib tog hauv kev tsis txaus siab. Nws yuav xav txog txhua sab hauv txoj kev ncaj ncees thiab ncaj ncees. Lub Chaw Haujlwm Ombudsman pab tsim cov kev
teeb
ncaj ncees rau cov teeb meem kev nkag mus rau kev kho mob.Sij Hawm Ua Haujlwm: Hnub Monday txog Hnub Friday, 8 sawv ntxov txog 5 tsaus ntuj PST; tsis suav cov hnub caiv hauv xeev
Chaw Haujlwm Ombudsman: (888) 452-8609 (TTY: 711, CA State Relay)
MMCDOmbudsmanOffice@dhcs.ca.gov
Telephone Service Center (TSC)
The TSC can help with general information about Medi-Cal and answer questions regarding Medi-Cal bills.
- Hours of Operation: Monday through Friday, 8 a.m. to 5 p.m. PST; excluding holidays
- Medi-Cal Members: (800) 541-5555 (TTY: 711, CA State Relay)
- Medi-Cal Providers: (800) 541-5555 (TTY: 711, CA State Relay)
Medi-Cal Rx Chaw Pabcuam Cov Neeg Siv Khoom
The Medi-Cal Rx Service Center can help with:
- Questions concerning your pharmacy benefits
- Finding a nearby pharmacy or mail-order pharmacy
- Filing a complaint
It is helpful to have the following information available before you call us so we can get you to the right person faster:
- Tus Tswv Cuab Medi-Cal lub npe thiab lub xeem; thiab
- Tus lej daim npav ID ntawm tus tswv cuab Medi-Cal; lossis
- Hnub yug ntawm Tus Tswv Cuab
Sij Hawm Ua Haujlwm: 24 teev ib hnub, 7 hnub ib lim tiam, 365 hnub ib xyoos
Medi-Cal Rx Chaw Pabcuam Neeg Siv Khoom: (800) 977-2273 (TTY: 711, CA State Relay)
Medi-Cal Managed Care Cov Kev Xaiv Kho Mob
The role of Medi-Cal Managed Care Health Care Options (HCO), part of DHCS, is to ensure access to health care through an enrollment broker contractor. The contractor gives information to Medi-Cal members about managed care plans. This helps members make informed decisions about their Medi-Cal benefits. The plans may include medical and dental care services.
Medi-Cal Managed Care: (800) 430-4263 (TTY (800) 430-7077)
Kev kho hniav
Medi-Cal covers a variety of dental services for Medi-Cal members, including:
- Diagnostic and preventive dental hygiene (e.g., examinations, x-rays, and teeth cleanings)
- Emergency services for pain control
- Tooth extractions
- Fillings
- Root canal treatments (anterior/posterior)
- Crowns (prefabricated/laboratory)
- Scaling and root planing
- Periodontal maintenance
- Complete and partial dentures
- Orthodontics for children who qualify
Cov tswv cuab tuaj yeem nkag mus rau cov kev pabcuam kho hniav los ntawm cov kws kho mob uas tau sau npe rau Medi-Cal Dental, uas yuav qhia cov tswv cuab txog kev kho mob zoo tshaj plaws, thiab nyob rau hauv cov xwm txheej tshwj xeeb uas qee qhov kev pabcuam no raug tso cai.
Kab Xov Tooj Pabcuam Neeg Siv Khoom: (800) 322-6384 (TTY (800) 735-2922)
Kab Xov Tooj Pabcuam Neeg Siv Khoom: (800) 423-0507
Yog xav paub ntxiv, thov hu rau: Dental@dhcs.ca.gov
Yog xav tau cov phiaj xwm kho hniav uas tswj hwm los ntawm kws kho hniav, thov saib cov neeg tiv tauj ntawm no.
Kev Pabcuam Kev Puas Siab Puas Ntsws Tshwj Xeeb
Lub Chaw Saib Xyuas Kev Noj Qab Haus Huv Lub Siab (MHP) hauv txhua lub nroog muaj lub luag haujlwm los muab lossis npaj rau kev muab Cov Kev Pabcuam Kev Noj Qab Haus Huv Lub Siab Tshwj Xeeb (SMHS) rau cov tswv cuab Medi-Cal hauv lawv lub nroog.
Yog tias koj, lossis ib tug neeg koj paub, xav tau SMHS, thov hu rau koj lub nroog MHP.
Muaj ib phau ntawv qhia rau cov tswv cuab los ntawm koj lub nroog MHP thiab muaj cov ntaub ntawv hais txog cov ncauj lus hauv qab no thiab ntau ntxiv:
- Available Services
- How to get SMHS
- Selecting a Provider
- Problem Resolution Processes
- Advanced Directives; and
- Member Rights and Responsibilities
Kev Pabcuam Kev Siv Tshuaj Tsis Txaus
Yog tias koj, lossis ib tus neeg koj paub, xav tau kev pab kho mob Substance Use Disorder (SUD) lossis xav tau cov ntaub ntawv ntxiv thov hu rau koj lub nroog siv SUD County Access Line.
Rau cov neeg nyob hauv cov nroog uas koom nrog hauv Drug Medi-Cal Organized Delivery System (DMC-ODS), muaj phau ntawv qhia rau cov tswv cuab los ntawm lub nroog thiab suav nrog cov ntaub ntawv hais txog cov ncauj lus hauv qab no thiab ntau ntxiv:
- Available Services
- Accessing DMC-ODS Services
- Selecting a Provider
- Problem Resolution Processes
- Advanced Directives; and
- Member Rights and Responsibilities
Members seeking SUD treatment services in California may also use the automated non-emergency substance use disorder (SUD) treatment referral line:
- Statewide Toll Free: (800) 879-2772
- Outside California: (916) 327-3728