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DHCS’ Office of Legal Services and Data Privacy Unit work collaboratively with counties, business associates, and other state agencies to safeguard Protected Health Information (PHI) and Personally Identifiable Information (PII). DHCS also works with these entities to investigate privacy breaches and complaints involving unauthorized access or disclosure of PHI, PII, and confidential information.
The Data Privacy Unit has no authority to investigate reports of privacy breaches for individuals who are not Medi-Cal beneficiaries or entities with whom it does not have an existing agreement. If you are a Medi-Cal beneficiary or otherwise receive services through a DHCS program (i.e. California Children’s Services, Genetically Handicapped Persons Program), and you believe your data was compromised, please contact your local county office using the link below:
Yog tias koj yog ib lub nroog, DHCS tus koom tes ua lag luam, lossis lwm lub koom haum hauv lub xeev uas DHCS muaj kev sib raug zoo nrog kev cog lus, koj tuaj yeem xa daim ntawv ceeb toom xwm txheej / ua txhaum cai rau DHCS Privacy Incident Reporting Portal siv qhov txuas hauv qab no:
DHCS Privacy Incident Reporting Portal
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| Lub npe | Xov tooj | Email Chaw Nyob | Chaw Nyob Xa Ntawv |
|---|---|---|---|
| Chaw Ua Haujlwm Ntiag Tug | N/A | DHCSPrivacyOfficer@dhcs.ca.gov | 1501 Capitol Avenue MS0010 P.O. Box 997413 Sacramento, CA95899-7413 |
| Data Privacy Unit | (916) 445-4646 Fax: (916) 327-4556 Toll Free: (866) 866-0602 TTY/TDD: (877) 735-2929 | xwm txheej@dhcs.ca.gov | California Department of Health Care Services Data Privacy Unit 1700 K Street MS 4721 PO 997413, Sacramento, CA 95899-7413 |
Kev Qhia Ua txhaum cai
Rau cov koom haum yuav tsum tau tshaj tawm txog kev ruaj ntseg lossis Kev Tiv Thaiv Tus Kheej rau DHCS:
- Privacy Incident Reporting Form (PDF) (if the portal is not working)
Rau cov nroog, thov saib daim ntawv cog lus Medi-Cal Tsis pub twg paub thiab kev nyab xeeb zaum kawg rau kev ua txhaum cai ceeb toom rau DHCS:
- ACWDL 24-08 2024 Medi-Cal Privacy and Security Agreement (PSA)
- ACWDL 24-08 E 2024 Medi-Cal Kev Nyab Xeeb thiab Kev Nyab Xeeb Daim Ntawv Pom Zoo Ntxiv
Rau cov tib neeg, qhia txog kev ua txhaum cai ntawm koj cov cai mus rau Tsoom Fwv Teb Chaws Lub Chaw Haujlwm Saib Xyuas Kev Cai Lij Choj, nyob hauv Department of Health thiab Human Services:
Yog xav paub ntxiv txog Health Insurance Portability and Accountability Act (HIPAA), thov qhia rau tus Tuav Ntaub Ntawv Saib Xyuas Kev Noj Qab Haus Huv thiab Tib Neeg paub:
Tswvcuab Txoj Cai thiab Cov Ntaub Ntawv
For information about an individual’s privacy rights and how their protected health information may be used and disclosed, please see:
Rau cov ntaub ntawv ntiag tug los pab tib neeg nkag mus rau lawv cov ntaub ntawv tiv thaiv kev noj qab haus huv thiab siv lwm txoj cai ntiag tug, thov saib:
Yog muaj lus nug txog Medi-Cal thiab lwm yam kev pab cuam DHCS, thov xa mus rau:
- County Offices and follow the link to your county office for assistance
Rau daim ntawv thov kev pab them nqi kho mob lossis cov lus nug txog kev tsim nyog Medi-Cal, thov mus rau:
Rau kev tshaj tawm tus kws kho mob ua tsis zoo lossis ua txhaum txoj cai ntawm kev kho mob:
- Medical Board of California Central Complaint Unit
- California toll-free line: 1-800-633-2322
- Phone: (916) 263-2424
- Fax: (916) 263-2435
- TDD: (916) 263-0935
Mus saib nplooj ntawv DHCS' HIPAA kom paub txog cov ntaub ntawv dav dav