Waiver Cov Kev Pabcuam Kev Saib Xyuas Tus Kheej Cov lus nug uas nquag nug
**DHCS is experiencing longer than normal processing times for WPCS requests and phone calls due to a high volume of requests. Please allow additional time for processing and continue to work with the HCBA Waiver Agency assigned to your service area.
Kev Tsim Nyog thiab Kev Sau Npe rau WPCS
1. Leej twg tsim nyog tau txais WPCS?
2. Leej twg tsim nyog los ua tus muab kev pabcuam WPCS?
3. Tus neeg muab kev pab IHSS puas tuaj yeem ua tus neeg muab kev pab WPCS tau?
4. Cov kev xaiv lwm tus neeg muab kev pab yog dab tsi?
5. Yuav ua li cas yog tias ib tug tswv cuab ntawm WPCS raug xa mus rau hauv ib lub chaw kho mob?
Kev Tso Cai thiab Kev Pom Zoo ntawm WPCS Cov Sijhawm Ua Haujlwm
6. Leej twg tso cai rau WPCS cov sijhawm rau tus tswv cuab?
7. Tus neeg muab kev pabcuam WPCS tuaj yeem thov tau pes tsawg teev?
8. Leej twg yog tus saib xyuas thiab faib sijhawm?
9. Lub lim tiam ua haujlwm yog dab tsi?
10. Tus neeg muab kev pab puas ua haujlwm tau ntau dua li cov sijhawm ua haujlwm uas tus tswv cuab WPCS tso cai txhua lub lim tiam?
Cov Nyiaj Them Ua Haujlwm Txhua Teev thiab Ua Haujlwm Dhau Sijhawm ntawm WPCS Tus Muab Kev Pabcuam
12. Tus neeg muab kev pabcuam WPCS tau txais nyiaj ntau npaum li cas?
13. Ua li cas thiaj suav tias yog ua haujlwm dhau sijhawm?
14. Tus neeg muab kev pabcuam WPCS cov nyiaj them ib teev yog dab tsi?
15. Cov nyiaj ua haujlwm dhau sijhawm yog dab tsi?
16. Puas muaj kev pab ntxiv rau cov neeg muab kev pabcuam?
Cov Ntawv Teev Sijhawm Hluav Taws Xob WPCS
17. Cov neeg muab kev pabcuam WPCS tau txais cov ntawv teev sijhawm ua haujlwm thaum twg?
18. Thaum twg yuav tsum xa daim ntawv teev sijhawm them nyiaj?
19. Lwm txoj hauv kev twg muaj rau xa cov ntawv teev sijhawm?
Tso Nyiaj Ncaj Qha
20. Kuv puas tuaj yeem sau npe rau kev tso nyiaj ncaj qha?
Cov Teeb Meem Rau Kev Ua Haujlwm Ntau Tshaj Lub Sijhawm Txwv Txhua Lub Limtiam
21. Yuav ua li cas yog tias tus neeg muab kev pab tshaj lub sijhawm txwv txhua lub lim tiam?
22. Tus neeg muab kev pabcuam WPCS puas tuaj yeem tsis pom zoo rau qhov kev ua txhaum cai?
23. Puas tseem muaj kev ua txhaum cai nyob hauv cov ntaub ntawv ntawm tus neeg muab kev pabcuam WPCS?
24. Ib tug neeg puas tuaj yeem rov sau npe dua tom qab raug txiav tawm rau ib xyoos?
Kev Zam Txim Rau Lub Sijhawm Dhau Los ntawm WPCS
25. Puas muaj kev zam rau cov kev txwv ua haujlwm ib lim tiam?
26. Kuv yuav thov kom zam tsis pub ua haujlwm dhau sijhawm li cas?
27. Kuv tsim nyog tau txais kev zam twg?
28. Yog tias kuv tsis pom zoo nrog Lub Chaw Tso Cai lossis DHCS qhov kev txiav txim siab tsis lees txais kuv daim ntawv thov zam kev ua haujlwm dhau sijhawm yuav ua li cas?
29. Kuv tuaj yeem nrhiav tau cov ntaub ntawv ntau ntxiv txog WPCS kev zam dhau sijhawm?
Lub Sijhawm Mus Ncig Tebchaws
30. Lub sijhawm mus ncig teb chaws yog dab tsi?
31. Kuv tuaj yeem tau them nyiaj rau lub sijhawm mus ncig li cas?
WPCS Backup-up Provider System (BUPS)
32. Lub WPCS Backup-Up Provider System (BUPS) yog dab tsi?
33. Kuv yuav ua li cas thiaj muab tau ib tus neeg muab kev pab cuam WPCS Back-Up Provider System (BUPS)?
34. Kuv yuav xa email thov kom tau txais cov nyiaj them BUPS li cas?
35. Puas muaj cov ntaub ntawv ntxiv rau Waiver Agencies hais txog BUPS thov?
Cov Kev Thov Kev Tso Cai Rau Tus Muab Kev Pabcuam WPCS
36. Kuv yuav hloov kuv cov sijhawm ua haujlwm WPCS lossis cov chaw muab kev pabcuam WPCS uas tau tso cai li cas?
37. Cov Ntawv Thov Kev Tso Cai WPCS yog dab tsi?
38. Kuv yuav tsum tos ntev npaum li cas thiaj hnov lus teb tom qab xa daim ntawv thov kev tso cai WPCS?
39. Yuav tsum muaj cov ntaub ntawv dab tsi thiaj li pib tau txais WPCS?
40. Kuv yuav tsum muaj cov ntaub ntawv dab tsi ntxiv rau kev nce cov sijhawm ua haujlwm WPCS?
41. Kuv yuav xa daim ntawv thov kom txo cov sijhawm ua haujlwm WPCS li cas?
42. Yuav tsum muaj cov ntaub ntawv dab tsi ntawm Daim Ntawv Tso Cai WPCS thiab Daim Ntawv Pom Zoo Muab Kev Pabcuam kom ntxiv cov kev pabcuam?
43.
Kuv yuav tshem tawm cov neeg muab kev pabcuam li cas?
Kev Txheeb Xyuas Kev Ua Haujlwm rau Cov Neeg Muab Kev Pabcuam WPCS
44. Kuv yuav thov daim ntawv pov thawj ua haujlwm WPCS li cas thiab nws siv sijhawm ntev npaum li cas los ua tiav?
45. Yuav tsum muaj cov ntaub ntawv dab tsi los xa daim ntawv pov thawj ua haujlwm ntawm WPCS?
46. Kuv yuav thov daim ntawv pov thawj ua haujlwm thiab daim ntawv pov thawj them nyiaj hli los ntawm ESP li cas?
1. Leej twg tsim nyog tau txais WPCS?
Yuav kom tsim nyog tau txais kev pabcuam WPCS, ib tus neeg yuav tsum ua tau raws li tag nrho cov hauv qab no:
- rau npe rau hauv HCBA Waiver; thiab
- tau txais cov kev pab saib xyuas tus kheej hauv Xeev los ntawm Kev Pabcuam Hauv Tsev (IHSS); thiab
- muaj daim ntawv xaj los ntawm kws kho mob uas qhia meej tias lawv xav tau WPCS kom nyob twj ywm hauv lawv lub tsev kom muaj kev nyab xeeb. Yuav tsum tau piav qhia txog WPCS hauv daim ntawv POT uas tus kws kho mob tam sim no kos npe rau ntawm tus tswv cuab.
Yog tias ib tus neeg ua tau raws li cov txheej txheem teev tseg saum toj no thiab xav tso npe rau hauv WPCS qhov kev pab cuam, lawv yuav tsum hu rau lawv qhov chaw HCBA Waiver Agency lossis hu rau Lub Tsev Haujlwm Saib Xyuas Kev Noj Qab Haus Huv (DHCS) Integrated Systems of Care Division (ISCD) ntawm (916) 552-9214 txhawm rau thov kev pab ntxiv nrog WPCS.
The list of HCBA Waiver Agencies and their contact information can be found at the : HCBA Webpage.
2. Leej twg tsim nyog los ua tus muab kev pabcuam WPCS?
Txhawm rau tsim nyog los ua tus muab WPCS, tus neeg:
- yuav tsum xub ua kom tiav IHSS tus kws kho mob cov txheej txheem rau npe.
- yuav tsum muaj tsawg kawg yog 18 xyoo.
Txawm hais tias tus neeg muab kev pabcuam WPCS yuav tsum ua kom tiav IHSS tus neeg muab kev pabcuam rau npe, lawv tsis tas yuav ua tus pabcuam IHSS (thov IHSS teev) rau WPCS tus tswvcuab.
Yog hais tias ib tug neeg ua tau raws li tag nrho WPCS tus neeg muab kev pab, lawv yuav tsum hu rau tus tswv cuab ntawm HCBA Waiver Agency lossis lawv tuaj yeem hu rau ISCD WPCS Unit yog xav paub ntxiv ntawm (916) 552-9214, Monday txog Friday thaum 8:00 teev sawv ntxov txog 5:00 teev tsaus ntuj
3. Tus neeg muab kev pab IHSS puas tuaj yeem yog tus neeg muab kev pab WPCS?
Yog lawm. Tus kws kho mob IHSS kuj tuaj yeem yog tus kws kho mob WPCS.
4. Cov kev xaiv lwm tus neeg muab kev pab yog dab tsi?
Ntxiv rau ib tus neeg muab kev pabcuam, WPCS cov tswvcuab muaj kev xaiv kom tau txais cov kev pabcuam kev tswjfwm los ntawm ib lub koomhaum pabcuam uas pom zoo. Cov kev pabcuam kev tswj xyuas cov ntaub ntawv yuav raug txhawb los ntawm ib qho ntawm cov hauv qab no:
- Waiver Agency Lub Chaw Saib Xyuas Tus Kheej (PCA)
- Home Health Agency (HHA)
- Tus kws kho mob tus kheej (INP)
- Professional Corporation
- Congregate Living Health Facility (CLHF)
Yog xav paub ntxiv txog cov chaw muab kev pab cuam uas tau pom zoo, cov neeg thov, cov tswv cuab, lossis cov chaw muab kev pab cuam tuaj yeem mus saib HCBA lub vev xaib.
5. Yuav ua li cas yog tias ib tug tswv cuab ntawm WPCS raug xa mus rau hauv ib lub chaw kho mob?
Cov kws kho mob WPCS tuaj yeem raug them thaum tus tswvcuab nkag mus rau lub chaw kho mob rau cov kev pabcuam sab nraud ntawm lub chaw kho mob tau teem sijhawm ntau kawg ntawm xya (7) hnub rau txhua qhov kev nkag mus rau lub tsev kho mob (lossis rau lub sijhawm nkag mus rau lub chaw kho mob, qhov twg lub sijhawm luv dua). Qhov kev them nyiaj no yog tsim nyog los khaws WPCS tus neeg muab kev pabcuam rau kev pabcuam txuas ntxiv thiab pab txhawb rau tus tswvcuab zam kev hloov pauv mus rau lawv qhov chaw nyob hauv tsev. Txhawm rau kom tau txais cov txiaj ntsig WPCS thaum nkag mus rau hauv lub tsev kho mob, tus tswv cuab yuav tsum tau tso npe thiab tam sim no tau txais Kev Pabcuam Kev Pabcuam Hauv Xeev, raws li kev tso cai los ntawm Welfare and Institutions Code (WIC) ntu 14132.95, thiab tau txais cov txiaj ntsig WPCS nyob rau lub hli dhau los ntawm kev nkag mus rau hauv qhov chaw saib xyuas.
Txhua zaus tus tswvcuab nkag mus rau hauv lub tsev kho mob, tus kws khomob yuav tsum xa cov ntaub ntawv sau tseg rau tus tswvcuab Lub Chaw Haujlwm zam kev piav qhia txog cov haujlwm tshwj xeeb uas tau ua, sijhawm npaum li cas txhua yam haujlwm yuav tsum tau ua, thiab tag nrho cov sijhawm lawv ua haujlwm (piv txwv li, 7:00 teev sawv ntxov txog 11:00 teev sawv ntxov thiab 2:00 teev tsaus ntuj txog 4:00 teev tsaus ntuj). Thaum tus tswvcuab tau nkag mus rau hauv lub tsev kho mob, WPCS tus kws kho mob tuaj yeem muab tau:
- Kev tu vaj tse niaj hnub hauv cov tswv cuab tsis tuaj;
- Kev sau cov ntawv xa tuaj thiab lwm yam khoom xa tuaj thaum tus tswv cuab tsis tuaj thiab tiv tauj lossis mus ntsib tus tswv cuab kom pab teb cov ntawv xa tuaj;
- Khoom noj khoom haus rau cov tswv cuab rov qab los tsev;
- Kev pab kom tau txais tshuaj thiab khoom siv kho mob rau tus tswv cuab rov qab los tsev; thiab
- Muaj peev xwm lees txais cov khoom siv kho mob thiab cov khoom siv ruaj khov ntawm tus tswv cuab lub tsev. WPCS cov kws kho mob yuav tsis raug them rau kev saib xyuas uas sib npaug ntawm kev saib xyuas uas yuav tsum tau muab los ntawm lub chaw kho mob thaum tus tswv cuab nkag mus. Hom kev saib xyuas no yuav suav nrog tab sis tsis txwv rau: da dej, pub mis, kev thauj mus los, lossis kev saib xyuas ncaj qha ntawm tus tswvcuab zam.
6. Leej twg tso cai rau WPCS cov sijhawm rau tus tswv cuab?
Txhua tus tswvcuab zam tau raug xa mus rau HCBA Waiver Agency. Lub Koom Haum Kev Zam Txim muab Pawg Neeg Tswj Kev Cai (CMT), uas suav nrog tus kws saib xyuas neeg mob thiab tus thawj saib xyuas tus neeg mob, uas yuav ntsuas tus tswv cuab raws li xav tau los txiav txim siab seb WPCS puas tsim nyog rau lawv cov kev xav tau kev saib xyuas. WPCS cov sij hawm yuav raug soj ntsuam thiab tso cai raws li qhov xav tau kev kho mob thiab cov tswv cuab cov kev xav tau. Ib tus kws kho mob kos npe rau Txoj Kev Kho Mob (POT) yuav tsum tau ua ua ntej cov kev pabcuam HCBA tuaj yeem tso cai.
Ib tug tswv cuab yuav tsis raug tso cai kom tau txais ntau tshaj 24 teev nyob rau ib hnub ntawm kev saib xyuas ncaj qha thiab / lossis kev saib xyuas kev tiv thaiv txawm hais tias cov nyiaj tau los.
7. Tus neeg muab kev pabcuam WPCS tuaj yeem thov tau pes tsawg teev?
If a WPCS provider works for one member, the maximum number of hours the provider can claim in one workweek is 70:45 hours of WPCS and IHSS combined. If a WPCS provider works for 2 or more members, the maximum number of hours they can claim in one workweek is 66 hours of WPCS and IHSS combined. There are exemptions to this rule. Exemption requirements are discussed on question question 25 of this document. A WPCS provider can work up to a maximum of 12 hours per day for both WPCS and IHSS combined within their workweek limit.
8. Leej twg yog tus saib xyuas thiab teem sijhawm ua haujlwm?
WPCS members (or their legal representatives) and their providers are responsible for ensuring the information reported on each timesheet is accurate, meets the criteria outlined above and does not exceed the maximum allowable hours in one workweek. The member’s weekly authorized hours equal their total monthly hours divided by 4. However, the hours must be spread over the whole month, which may have more than four weeks. Also, there are exceptions to the weekly limit; See #10: Can a provider work more than the WPCS member’s weekly allowed hours?
9. Lub lim tiam ua haujlwm yog dab tsi?
Ib lub lis piam ua haujlwm pib thaum 12:00 teev sawv ntxov hnub Sunday thiab xaus ntawm 11:59 teev tsaus ntuj hnub Saturday tom ntej.
Qee lub sij hawm, nws yuav tsim nyog rau tus tswv cuab tus kws kho mob ua hauj lwm ntau tshaj lawv cov sij hawm siab tshaj plaws hauv ib lub lim tiam. Tus tswv cuab tuaj yeem tso cai rau lawv tus kws kho mob ua qhov ntawd yam tsis tau thov kev pom zoo los ntawm lawv Lub Chaw Haujlwm Tso Cai CMT yog tias cov xuab moos ua haujlwm:
- Tsis txhob ua rau tus kws kho mob ua haujlwm ntau dua 12 teev hauv ib hnub;
- Tsis txhob ua rau tus kws kho mob ua haujlwm ntau dua 40 teev hauv ib lub lis piam ua haujlwm thaum tus tswv cuab raug tso cai 40 teev lossis tsawg dua hauv ib lub lis piam ua haujlwm; los yog Tsis txhob ua rau tus kws kho mob tau txais cov sij hawm ua haujlwm ntau tshaj li nws ib txwm ua haujlwm hauv ib hlis;
- Thiab tsis txhob ua rau tus neeg muab kev pabcuam uas ua haujlwm rau ntau tus tswvcuab ua haujlwm ntau dua li qhov siab tshaj plaws txhua lub limtiam txwv ntawm 66 teev.
Yog tias cov tswvcuab xav kom lawv tus kws khomob ua haujlwm ib ntus ntau dua li qhov tso cai ntau tshaj plaws nyob rau ib lub limtiam thiab cov sijhawm uas tus kws khomob ua haujlwm tsis tau raws li tag nrho cov qauv uas tau hais los saum toj no, tus tswvcuab, lossis lawv tus neeg sawv cev raug cai, yuav tsum hu rau lawv Lub Chaw Haujlwm Waiver kom tau txais kev zam kom tso cai rau lawv tus kws khomob ua haujlwm ntxiv sijhawm ntxiv. Tus tswvcuab lossis tus kws khomob yuav tsum ceeb toom rau Lub Chaw Haujlwm Waiver ntawm qhov kev thov uantej cov sijhawm ua haujlwm dhau sijhawm lossis sijhawm ntxiv sijhawm ua haujlwm thiab uantej xa daim ntawv teev sijhawm. Lub Koom Haum Kev Zam yuav tshuaj xyuas qhov kev thov los txiav txim seb puas muaj tag nrho cov xwm txheej hauv qab no los txhawb qhov kev thov:
- Qhov no puas yog qhov xav tau kev xav tau?
- Puas yog qhov xav tau tam sim?
- Puas tuaj yeem xav tau tos rau tus neeg muab kev pabcuam thaub qab?
- Tus neeg tau txais kev noj qab haus huv lossis kev nyab xeeb puas muaj kev phom sij?
Yog tias lo lus teb yog yog rau ib qho xwm txheej saum toj no, Lub Chaw Haujlwm Zam Txim yuav xa ntawv ceeb toom rau tus tswv cuab thiab lawv tus kws kho mob kom qhia rau lawv paub yog tias qhov kev thov raug pom zoo lossis tsis tau. Tus tswv cuab thiab lawv tus kws kho mob yuav tau txais tsab ntawv ceeb toom no tsis pub dhau 10 hnub ntawm kev thov kom pom zoo qhov kev zam.
12. Tus neeg muab kev pab WPCS tau txais nyiaj ntau npaum li cas?
There are two work periods each month. The first work period is from the 1st day of the month to the 15th of the month. The second work period is from the 16th of the month to the last day of the month. One payment will be issued for each work period a provider submits a timesheet for.
13. Dab tsi suav tias yog ua haujlwm dhau sijhawm?
Cov nyiaj ua haujlwm tau them tshaj txhua lub sijhawm tus kws kho mob ua haujlwm tshaj 40 teev hauv ib lub lis piam ua haujlwm, txawm tias muaj pes tsawg tus neeg tau txais txiaj ntsig Medi-Cal tus kws kho mob ua haujlwm. Tag nrho cov no suav nrog ob qho IHSS thiab WPCS cov sij hawm ua haujlwm thaum lub lim tiam ua haujlwm.
14. Tus neeg muab kev pabcuam WPCS cov nyiaj them ib teev yog dab tsi?
Tus kws kho mob WPCS tus nqi them ib teev yog tib yam li lub nroog IHSS tus kws kho mob hauv ib teev. 15. Cov nyiaj ua haujlwm dhau sijhawm yog dab tsi? Tus nqi them tshaj ib teev yog ib thiab ib nrab npaug ntawm cov nqi them ib teev.
15. Cov nyiaj ua haujlwm dhau sijhawm yog dab tsi?
The overtime hourly pay rate is one and a half times the regular hourly pay rate.
16. Puas muaj lwm yam kev pab cuam uas pab tau rau cov neeg muab kev pab?
Lub Tsev Haujlwm Saib Xyuas Kev Ncaj Ncees (PA) muab cov ntaub ntawv muaj txiaj ntsig ntau ntxiv los ua kom tiav cov neeg siv khoom xav tau los ntawm kev tsim kom muaj kev nkag tau zoo dua rau cov kws kho mob, xws li:
- Comprehensive muab kev sau npe
- Kev cob qhia tus kws kho mob
- Tus kws kho mob cov nyiaj hli thiab cov txiaj ntsig
Koj tuaj yeem nrhiav cov ntaub ntawv hais txog Public Authority ntawm: IHSS Public Authority
Lub vev xaib IHSS Chaw Muab Kev Pabcuam muaj cov ntaub ntawv tseem ceeb, feem ntau siv tau rau WPCS cov chaw muab kev pabcuam. Lub vev xaib no muaj cov ntaub ntawv rau cov hauv qab no:
- Cov txheej txheem rau npe rau tus kws kho mob IHSS
- Lub sijhawm ua daim ntawv
- Direct deposit
- Electronic Services Portal (ESP) cov ntaub ntawv thiab lwm yam
Cov ntaub ntawv muab kev pabcuam IHSS tuaj yeem nrhiav tau ntawm: IHSS Provider Resources
17. Cov neeg muab kev pab WPCS yuav tau txais cov ntawv teev sijhawm ua haujlwm thaum twg?
Tom qab tus kws kho mob tau ua tiav cov qauv tsim nyog rau kev tso npe kawm, tus kws kho mob yuav raug ntxiv rau WPCS cov nyiaj them poob haujlwm. Cov ntawv teev sijhawm pib yuav raug muab tawm hauv hluav taws xob thiab yuav muaj nyob rau hauv online IHSS e-portal. Ob tus tswv cuab ntawm WPCS thiab tus kws kho mob yuav tsum pom zoo siv Electronic Services Portal (ESP).
The provider must register for the IHSS e-portal to receive e-timesheets at: IHSS e-portal.
Xaiv qhov "Tshiab Tus Neeg Siv Npe" txuas thiab ua raws li cov lus qhia hauv online. Yog xav tau kev pab, thov hu rau IHSS Service Desk ntawm (866) 376-7066.
Lub Chaw Pabcuam Hluav Taws Xob (ESP) nplooj ntawv pab sau cov ntaub ntawv xws li:
- Cov ntaub ntawv qhia ESP
- Cov lus nug nquag nug (FAQ)
- Cov ntaub ntawv tawm mus mob
- Electronic Visit Verification (EVV) cov ntaub ntawv thiab lwm yam
Cov ntaub ntawv hais txog ESP tuaj yeem nrhiav tau ntawm: Electronic Services Portal (ESP) Resources
18. Thaum twg yuav tsum xa daim ntawv teev sijhawm them nyiaj?
Daim ntawv teev sijhawm WPCS yuav tsum xa los ntawm tus kws kho mob tom qab qhov kawg ntawm txhua lub sijhawm ua haujlwm. Cov ntawv teev sij hawm xa tuaj ua ntej lub sijhawm ua haujlwm yuav xaus mus txog thaum kawg ntawm lub sijhawm ua haujlwm. Thov xa koj daim ntawv teev sijhawm sai li sai tau tom qab lub lim tiam ua haujlwm tiav. Tsis txhob tuav cov ntawv teev sijhawm rau ntau lub lis piam ua haujlwm yam tsis tau xa lawv rau kev them nyiaj vim qhov no yuav ua rau muaj teeb meem them nyiaj lossis qeeb.
19. Muaj lwm txoj kev twg ntxiv rau kev xa cov ntawv teev sijhawm ua haujlwm?
Lub Xov Tooj Timesheet System (TTS) yog ib qho kev xaiv. Koj tuaj yeem siv txhua hom xov tooj los mloog cov lus ceeb toom thiab pom zoo lossis tsis lees txais cov ntawv teev sijhawm. TTS tus xov tooj kom pom zoo cov ntawv teev sijhawm yog (833) DIAL-EVV lossis (833) 342-5388. Hu rau Help Desk ntawm (866) 376-7066 los yog koj tus IHSS Social Worker mus rau npe rau hauv Xov Tooj Timesheet System.
Daim ntawv teev sij hawm uas tuaj yeem xa tuaj tau muaj rau cov xwm txheej tsawg heev. Thov hu rau koj lub HCBA Waiver Agency rau cov ntaub ntawv ntxiv.
20. Kuv puas tuaj yeem sau npe rau kev tso nyiaj ncaj qha?
Yes. As of July 1, 2022, IHSS and WPCS providers are required to use direct deposit or a pay card to have their paychecks automatically deposited into a bank account or loaded onto a pay card of their choice. For information about setting up direct deposit, pay cards, and other frequently asked questions regarding direct deposit, please use the following link: Direct Deposit.
Yog tias daim ntawv teev sijhawm ua haujlwm muaj cov sijhawm ua haujlwm uas tshaj qhov kev txwv txhua lub lim tiam ntawm tus neeg muab kev pabcuam, tus neeg muab kev pabcuam yuav raug ua txhaum cai. Yuav muaj ib daim ntawv ceeb toom xa mus rau tus neeg muab kev pab thiab txhua tus tswv cuab uas tus neeg muab kev pab saib xyuas. Cov txiaj ntsig rau txhua qhov kev ua txhaum cai yog raws li nram no:
Ua txhaum cai | Ua txhaum Description |
Thawj Ua txhaum | Daim ntawv ceeb toom ua txhaum cai thiab cov cai tsis txaus siab yuav raug xa mus rau WPCS tus kws kho mob. Ib daim ntawv ceeb toom ua txhaum cai yuav raug xa mus rau WPCS tus tswv cuab. |
Kev ua txhaum thib ob | Daim ntawv ceeb toom ua txhaum cai, kev tsis sib haum xeeb, thiab daim ntawv qhia kev kawm yuav raug xa mus rau WPCS tus kws kho mob. Daim ntawv ceeb toom ua txhaum cai tseem yuav raug xa mus rau WPCS tus tswv cuab. Tus kws kho mob WPCS muaj kev xaiv ib zaug los tshuaj xyuas cov ntaub ntawv qhia kev kawm thiab xa daim ntawv kawm tiav rau DHCS txhawm rau tshem tawm lawv qhov kev ua txhaum thib ob. |
Thib peb ua txhaum | Daim ntawv ceeb toom ua txhaum cai thiab Xeev Cov Cai Tswj Xyuas Cov Cai yuav raug xa mus rau WPCS tus kws kho mob thiab WPCS tus tswv cuab. Tus kws kho mob WPCS yuav raug ncua los ntawm WPCS thiab IHSS rau 90 hnub. |
Plaub ua txhaum | Daim ntawv ceeb toom ua txhaum cai thiab Xeev Cov Cai Tswj Xyuas Cov Cai yuav raug xa mus rau WPCS tus kws kho mob thiab WPCS tus tswv cuab. Tus kws kho mob WPCS yuav raug txiav tawm ntawm WPCS thiab IHSS rau ib xyoos. |
22. Tus neeg muab kev pabcuam WPCS puas tuaj yeem tsis pom zoo rau qhov kev ua txhaum cai?
Yog lawm. Txhawm rau tiv thaiv kev ua txhaum cai, WPCS tus kws kho mob yuav tsum xa daim ntawv tsis txaus siab tsis pub dhau kaum hnub txij li hnub tau teev nyob rau thawj lossis thib ob daim ntawv ceeb toom ua txhaum cai. Koj yuav tau txais ib daim qauv ntawm daim ntawv tsis txaus siab nrog ib daim qauv ntawm koj qhov kev ua txhaum cai hauv kev xa ntawv.
Tom qab ntawd DHCS muaj kaum hnub los tshuaj xyuas qhov ua txhaum cai thiab xa ib daim ntawv ceeb toom, nrog rau cov ntaub ntawv hais txog qhov tshwm sim ntawm kev tshuaj xyuas qhov kev tsis txaus siab, mus rau WPCS tus kws kho mob thiab WPCS tus tswv cuab.
For third and fourth violations, the WPCS provider may request a State Administrative Review of the violation. The notice includes instructions on how the WPCS provider can request the review. Disputes and State Admin Reviews will not be handled over the phone. The provider must complete the appropriate documents that are included with the violation notice.
23. Puas tseem muaj kev ua txhaum cai nyob hauv cov ntaub ntawv ntawm tus neeg muab kev pabcuam WPCS?
Yog. Kev ua txhaum cai tseem nyob rau ntawm cov ntaub ntawv ntawm tus neeg muab kev pabcuam WPCS thoob plaws xyoo. Txawm li cas los xij, tus naj npawb ntawm kev ua txhaum cai uas tus neeg muab kev pab cuam muaj yuav raug txo kom tsawg ib zaug txhua xyoo lawv tsis tau txais kev ua txhaum cai ntxiv thaum lawv yog tus neeg muab kev pab cuam uas tseem ua haujlwm.
24. Ib tug neeg puas tuaj yeem rov sau npe dua tom qab raug rho tawm haujlwm ib xyoos?
Yog lawm. Tus neeg yuav tsum ua kom tiav WPCS tus neeg muab kev pabcuam rau npe kawm dua. Qhov no suav nrog kev rov sau npe ua tus kws kho mob IHSS ua ntej.
25. Puas muaj kev zam rau cov kev txwv ua haujlwm ib lim tiam?
Muaj kev zam uas tso cai rau WPCS tus neeg muab kev pabcuam ua haujlwm ntev tshaj 12 teev hauv ib hnub lossis 360 teev hauv ib hlis ntawm WPCS thiab IHSS ua ke, tab sis tsis pub dhau WPCS cov neeg tau txais kev tso cai txhua hli. Muaj ob qhov xwm txheej uas tsim nyog rau ib tus neeg rau kev zam. HCBA Txoj Cai Tsab Ntawv (PL) 22-001 qhia txog cov txheej txheem thov zam dhau sijhawm. PL 22-001 tuaj yeem nrhiav tau ntawm: PL 22-001, Ua Haujlwm Lub Sijhawm Ntxiv Sijhawm Ntxiv thiab Kev Ua Haujlwm Thib Ob.
26. Kuv yuav thov kom zam tsis pub ua haujlwm dhau sijhawm li cas?
Kev thov zam dhau sij hawm yuav tsum raug xa mus rau tus tswv cuab ntawm Pawg Neeg Saib Xyuas Kev Pabcuam Kev Ua Haujlwm (CMT). Tus tswvcuab thiab/lossis tus neeg muab kev pabcuam yuav tsum ua haujlwm nrog Lub Chaw Haujlwm Waiver CMT kom ua tiav daim ntawv thiab tau txais cov ntaub ntawv tsim nyog los txhawb qhov xav tau kev zam dhau sijhawm.
Lub Chaw Haujlwm Zam Txim yuav tsum xa daim ntawv ua tiav thiab kos npe rau Daim Ntawv Thov Zam Txim Ntxiv (DHCS 2279) rau DHCS nrog rau cov ntaub ntawv txhawb nqa. DHCS yuav tshuaj xyuas qhov kev thov thiab tso cai rau kev zam rau lub lim tiam ua haujlwm yog tias tag nrho cov txheej txheem tau ua tiav. Daim Ntawv Thov Kev Zam Txim Ntxiv Sij Hawm (DHCS 2279) tuaj yeem nrhiav tau ntawm: DHCS 2279, Daim Ntawv Thov Kev Zam Txim Ntxiv Sij Hawm
Daim ntawv ceeb toom qhia rau tus kws kho mob tias lawv tau txais kev pom zoo lossis tsis pom zoo yuav raug xa los ntawm Lub Chaw Haujlwm Zam Txim rau tus tswv cuab thiab / lossis tus kws kho mob tom qab kev tshuaj xyuas lawv qhov kev thov. Hnub kawg ntawm kev zam yog hnub uas DHCS tau txais Daim Ntawv Thov Kev Zam Txim Ua Haujlwm Ua Haujlwm (DHCS 2279) thiab cov ntaub ntawv txhawb nqa.
Daim foos zam dhau sijhawm thiab cov lus qhia muaj nyob hauv online ntawm: Kev Pabcuam Tus Kheej Webpage
27. Kuv tsim nyog tau txais kev zam twg?
Kev zam 1: Kev zam rau cov tswvcuab tso npe rau lossis ua ntej Lub Ib Hlis 31, 2016
Rau cov tswv cuab Waiver uas yav tas los tau cuv npe hauv Tsev Kho Mob/Acute Hospital (NF/AH) Waiver lossis In-Home Operations (IHO) Kev zam rau lossis ua ntej Lub Ib Hlis 31, 2016, THIAB
leej twg yog tus xav tau kev ua haujlwm thiab / lossis kev coj tus cwj pwm xav kom IHSS thiab / lossis WPCS cov kev pabcuam raug muab los ntawm ib tus kws kho mob tshwj xeeb, kev zam los ntawm cov cai ua haujlwm dhau sijhawm yuav raug pom zoo yog tias ib qho lossis ntau dua ntawm cov hauv qab no tau pom tias muaj tseeb:
- Tus kws kho mob nyob hauv tib lub tsev raws li tus tswv cuab zam, tsawg kawg tsib hnub thiab hmo hauv ib lub lis piam ua ntu zus txawm tias tus kws kho mob tsis yog tsev neeg.
- Tam sim no tus kws kho mob muab kev saib xyuas rau tus tswvcuab zam tsawg kawg yim teev hauv ib hnub thiab tau ua li ntawd rau ob lossis ntau xyoo tsis tu ncua.
- Tus tswvcuab zam tsis tuaj yeem nrhiav tus neeg saib xyuas hauv zos ntxiv uas hais lus ib yam li tus tswvcuab, ua rau tus tswvcuab tsis tuaj yeem tswj hwm lawv tus kheej.
Kev zam 2: Kev zam rau cov tswvcuab tso npe tom qab Lub Ib Hlis 31, 2016:
Rau cov tswv cuab uas tau cuv npe hauv NF/AH lossis IHO Waivers tom qab Lub Ib Hlis 31, 2016, los yog thawj zaug rau npe hauv HCBA Waiver, uas tau pib lub Ib Hlis Ntuj 1, 2017, kev zam los ntawm cov kev cai ua hauj lwm dhau sij hawm yuav raug pom zoo, nyob rau hauv rooj plaub ntawm cov ntaub ntawv, yog tias ob qho tib si (a) thiab (b) muaj qhov tseeb hauv qab no:
- Tus kws kho mob nyob hauv tib lub tsev raws li tus neeg thov kev zam lossis cov tswv cuab tsawg kawg tsib hnub thiab hmo hauv ib lub lis piam ua ntu zus. Lawv tsis tas yuav yog tsev neeg; LOSSIS
- Tam sim no tus kws kho mob tau muab kev saib xyuas zoo ib yam rau tus tswvcuab Waiver yam tsawg yim teev hauv ib hnub thiab tau ua li ntawd rau ob lossis ntau xyoo, tsis muaj kev so; LOSSIS
- Tus tswvcuab zam tsis tuaj yeem nrhiav tus neeg saib xyuas hauv zos ntxiv uas hais lus ib yam li tus tswvcuab, ua rau tus tswvcuab tsis tuaj yeem tswj hwm nws tus kheej; LOSSIS
- Tus kws kho mob muab WPCS rau ntau tshaj ib tus tswvcuab Waiver
thiab
- DHCS pom zoo tias tsis muaj lwm tus kws kho mob tuaj yeem pab nrog tus tswvcuab Waiver txoj kev saib xyuas. Yuav kom ua tau raws li qhov yuav tsum tau ua, tus tswv cuab, thiab tus kws kho mob yuav tsum muab cov ntaub ntawv qhia tias lawv tau sim nrhiav lwm tus neeg muab kev pabcuam.
You and/or your Waiver Agency CMT may submit a WPCS Workweek Overtime Secondary Review Request (DHCS 2280) to DHCS. The complete and signed request must be submitted to DHCS within 30 calendar days of the Notice to Provider of Ineligibility for the WPCS Workweek Overtime Exemption that was received from the Waiver Agency or DHCS. The WPCS Workweek Overtime Secondary Review Request form can be found at: DHCS 2280, Secondary Overtime Exemption Form
29. Kuv tuaj yeem nrhiav cov ntaub ntawv ntxiv txog kev zam WPCS ua haujlwm dhau sijhawm qhov twg?
You may contact your assigned HCBA Waiver Agency with any questions. You may also refer to the link below to find information such as the overtime exemptions request process, overtime violation policy, WPCS overtime exemptions forms, WPCS policy letters, and the secondary review process. Personal Care Services Webpage
Yam tseem ceeb uas yuav tsum nco ntsoov txog kev zam dhau sijhawm:
- Ua kom tiav daim ntawv thov zam dhau sijhawm thiab muab tag nrho cov ntaub ntawv thov thiab cov ntaub ntawv txhawb nqa kom tsis txhob ua haujlwm qeeb.
- Cov tswvcuab/cov neeg muab kev pabcuam yuav tsum xa lawv daim ntawv thov kev zam dhau sijhawm mus rau lawv Lub Chaw Haujlwm Waiver. Lub Chaw Tso Cai Zam yuav tshuaj xyuas cov lus thov thiab xa mus rau DHCS kom pom zoo lossis tsis lees paub.
- Cov tswv cuab, WPCS cov chaw muab kev pabcuam, thiab Lub Chaw Tso Cai Xauv yuav tsum tau tshawb nrhiav ntxiv WPCS cov chaw muab kev pabcuam rau txhua qhov kev thov zam dhau sijhawm thiab sau cov kev sim no kom tsim nyog. Yog tias thov kev zam dhau sijhawm rau lwm xyoo ces koj yuav tsum muab cov ntaub ntawv qhia koj qhov kev sim ntiav lwm tus neeg muab kev pabcuam rau xyoo.
- Hu rau koj lub HCBA Waiver Agency nrog rau cov lus nug lossis kev txhawj xeeb txog ib qho uas tau txais WPCS ua txhaum cai dhau sij hawm.
30. Lub sijhawm mus ncig teb chaws yog dab tsi?
Yog tias tus neeg muab kev pabcuam WPCS ua haujlwm rau ntau tshaj ib tus tswvcuab rau WPCS lossis IHSS, lawv tuaj yeem them txog li xya teev hauv ib lub lis piam ua haujlwm rau lub sijhawm nws yuav siv lawv mus ncaj qha los ntawm qhov chaw uas lawv muab kev saib xyuas rau ib tus tswvcuab mus rau lwm qhov chaw uas lawv muab kev pabcuam rau lwm tus tswvcuab nyob rau tib hnub.
Lub sijhawm mus ncig tsis suav nrog lub sijhawm uas tus neeg muab kev pabcuam WPCS siv los mus ncig ntawm lawv lub tsev mus rau qhov chaw uas lawv muab kev pabcuam rau tus tswv cuab lossis rov qab mus tsev tom qab lawv ua haujlwm tiav. Lub sijhawm siv mus ncig ntawm cov chaw ntawm tus tswv cuab tsis suav nrog rau hauv cov sijhawm ua haujlwm ntau tshaj plaws txhua lub lim tiam thiab tsis raug rho tawm ntawm cov sijhawm ua haujlwm txhua hli uas tus tswv cuab tau tso cai.
31. Kuv yuav tau txais nyiaj li cas rau lub sijhawm mus ncig?
Daim Ntawv Pom Zoo Ua Haujlwm Lub Limtiam thiab Lub Sijhawm Ncig Tebchaws yog suav nrog hauv Daim Ntawv Pabcuam Kev Pabcuam uas raug xa mus rau cov tib neeg uas thov los ua IHSS cov chaw pabcuam tshiab. Cov ntaub ntawv muab kev pab cuam siv tau rau WPCS cov chaw muab kev pabcuam thiab yog li thov tshuaj xyuas cov ntaub ntawv thiab khaws cia rau yav tom ntej siv. Tus neeg muab kev pabcuam WPCS lossis WPCS tus tswvcuab tuaj yeem tiv tauj lawv lub nroog IHSS lub nroog kom thov Daim Ntawv Pom Zoo Ua Haujlwm Pabcuam Kev Ua Haujlwm thiab Kev Ncig Tebchaws.
Yog tias tus kws kho mob WPCS tsim nyog tau txais kev them nyiaj mus ncig, daim ntawv thov mus ncig yuav raug xa mus rau WPCS tus kws kho mob nrog rau lawv daim ntawv teev sijhawm WPCS. Daim ntawv thov mus ncig yuav tsum xa nrog WPCS timesheet.
32. WPCS Backup-Up Provider System (BUPS) yog dab tsi?
WPCS Back-Up Provider yog ib tus kws kho mob uas pom los ntawm tsoomfwv txoj cai lossis lwm txoj hauv kev los muab kev saib xyuas thaum tus kws kho mob ib txwm tsis tuaj yeem ua rau lawv hloov pauv vim muaj xwm txheej ceev.
Thaum muaj xwm txheej ceev uas tsis tau npaj tseg, tus kws kho mob rov qab tuaj yeem muab kev saib xyuas hauv qhov chaw ntawm koj tus kws kho mob ib txwm muaj. Thov hu rau koj lub Chaw Ua Haujlwm Waiver xa mus rau BUPS yog tias xav tau. Qhov kev thov yuav tsum txheeb xyuas:
- Tus tswv cuab lub npe tag nrho.
- Tus kws kho mob WPCS lub npe tag nrho thiab tus lej muab kev pabcuam rau tus neeg tsis tuaj yeem ua haujlwm vim muaj xwm txheej ceev.
- BUPS tus kws kho mob lub npe tag nrho thiab tus lej muab kev pabcuam.
- Hnub ua hauj lwm thiab cov sij hawm BUPS ua hauj lwm.
33. Kuv yuav ua li cas thiaj xaiv tau tus neeg muab kev pab cuam WPCS Back-Up Provider System (BUPS)?
Koj qhov HCBA Waiver Agency Case Management Teams (CMT) tuaj yeem pab tshawb nrhiav BUPS tus kws kho mob siv IHSS Public Authority thaum xav tau. IHSS Public Authority muaj cov npe ntawm cov chaw muab kev pabcuam BUPS. Thaum ib tus kws kho mob raug txheeb xyuas, CMT yuav tsum xa daim ntawv thov mus rau DHCS WPCS Unit ntawm email los pib txheej txheem BUPS nrog DHCS.
34. Kuv yuav xa email thov kom tau txais cov nyiaj them BUPS li cas?
Hu rau koj lub HCBA Waiver Agency kom xa daim ntawv thov. Waiver Agencies yuav tsum siv cov kab lus hauv qab no los xyuas kom DHCS txoj hauv kev kom raug thiab muab qhov tseem ceeb rau kev thov kom them nyiaj BUPS raws sij hawm:
- [Lub Npe WA]–WPCS BUPS Daim Ntawv Thov
Qhov kev thov BUPS yuav tsum txheeb xyuas cov ntaub ntawv hauv qab no hauv email:
- WPCS tus tswv cuab lub npe
- Tus kws kho mob BUPS lub npe thiab IHSS Tus Xov Tooj
- Hnub tim thiab tus naj npawb ntawm BUPS teev ua haujlwm
- WPCS tus kws kho mob lub npe thiab IHSS Tus Kws Kho Mob Tus lej ntawm tus kws kho mob uas tau hloov pauv
- Cov laj thawj tshwj xeeb rau qhov kev thov ua kom pom qhov "yuav tsum tau ceev", raws li WIC Tshooj 12300.6
- WPCS Daim Ntawv Tso Cai Muab Kev Tso Cai. * Qhov no yuav tsum raug xa mus rau DHCS tsis pub dhau 2 hnub ua haujlwm tom qab xa BUPS thov email yog tias tsis txuas nrog tus email qub.
35. Puas muaj cov ntaub ntawv ntxiv rau Cov Chaw Tso Cai Txog Kev Thov BUPS?
Saib Tag Nrho Lub Nroog Tsab Ntawv 22-65: Tsim kom muaj Lub Tshuab Muab Kev Pabcuam Rov Qab rau Cov Kev Pabcuam Txhawb Nqa Hauv Tsev thiab Kev Pabcuam Saib Xyuas Tus Kheej kom paub ntxiv.
WPCS tus tswv cuab yuav tsim nyog tau txais WPCS ib ntus los ntawm tus neeg muab kev pabcuam rov qab yog tias muaj raws li hauv qab no:
- Muaj qhov xav tau ceev ceev rau WPCS uas tsis tuaj yeem ntsib los ntawm tus kws kho mob uas twb muaj lawm, lossis vim tias lawv tab tom hloov mus rau kev saib xyuas hauv tsev thiab tseem tsis tau muaj tus kws kho mob tau txheeb xyuas.
- Tus tswv cuab txoj kev noj qab haus huv thiab kev nyab xeeb yuav muaj kev pheej hmoo yog tias lawv tsis tau txais lawv qhov WPCS tau teem tseg tsis tu ncua thiab muaj kev pheej hmoo ntawm kev pabcuam xwm txheej ceev lossis kev tso chaw tawm sab nraud yog tias tsis muaj kev pabcuam thaub qab.
Daim ntawv thov BUPS yuav tsum raug txheeb xyuas kom paub tseeb tias tus neeg tau txais txiaj ntsig tseem muaj BUPS cov xuab moos yog tias lawv tau siv BUPS cov kev pabcuam hauv xyoo dhau los. Qhov siab tshaj plaws tag nrho cov sij hawm tau txais nyob rau hauv BUPS yuav tsum tsis pub tshaj 80 teev nyob rau hauv lub xeev California lub xyoo nyiaj txiag (Lub Xya hli ntuj 1 txog rau Lub rau hli ntuj 30) rau txhua tus neeg tau txais kev pab thiab yuav tsum tau rov qab mus rau 80 teev nyob rau lub Xya hli ntuj 1 ntawm txhua xyoo, tab sis kuj muaj qee qhov kev zam. Yog tias koj muaj lus nug txog kev txwv txhua xyoo no, thov hu rau koj lub chaw haujlwm HCBA Waiver Agency lossis DHCS WPCS Unit.
Tom qab daim ntawv thov BUPS tau txais kev pom zoo los ntawm DHCS thiab BUPS tus kws kho mob tau muab BUPS cov kev pabcuam rau tus tswvcuab, Lub Chaw Haujlwm zam yuav tsum ua haujlwm nrog tus tswvcuab raws li qhov xav tau los pom zoo rau cov sijhawm teem sijhawm.
Hu rau koj lub HCBA Waiver Agency los xa koj daim ntawv thov. Koj Lub Chaw Tso Cai Zam yuav sau cov ntaub ntawv xav tau los ntawm koj kom ua tiav Daim Ntawv Thov Kev Tso Cai WPCS thiab xa daim ntawv thov mus rau DHCS kom hloov pauv koj cov ntaub ntawv WPCS.
Nco tseg: Cov kws kho mob yuav tsum xub tso npe ua IHSS cov kws kho mob ua ntej lawv tuaj yeem tso npe ua tus kws kho mob WPCS. Tsis tas li ntawd, hnub sau npe tus kws kho mob WPCS tsis tuaj yeem ua ntej hnub tso npe rau IHSS tus kws kho mob.
37. Cov Ntawv Thov Kev Tso Cai WPCS yog dab tsi?
DHCS WPCS Unit xav tau cov ntaub ntawv tshwj xeeb txhawm rau ua cov ntaub ntawv tso cai WPCS rau cov sij hawm pib, nce cov sij hawm, txo cov sij hawm, ntxiv cov neeg muab kev pab, tshem tawm / tshem tawm cov neeg muab kev pab, thiab kaw cov rooj plaub. Kev thov kev tso cai WPCS yuav tsum suav nrog daim ntawv thov ua tiav thaum xa mus rau DHCS.
38. Kuv yuav tsum tos ntev npaum li cas thiaj hnov lus teb tom qab xa daim ntawv thov kev tso cai WPCS?
Thov tso cai tsawg kawg ob lub lis piam txij hnub pib qhov kev thov raug xa mus rau DHCS. Txhua qhov kev thov raug ua tiav hauv qhov kev txiav txim tau txais. Koj tuaj yeem tiv tauj koj Lub Chaw Haujlwm Waiver nrog cov lus nug.
39. Yuav tsum muaj cov ntaub ntawv dab tsi thiaj li pib tau txais WPCS?
Ua ntej, koj yuav tsum tau rau npe rau hauv HCBA Waiver. Koj lub HCBA Waiver Agency yuav tsum xa ib Daim Ntawv Thov Sij Hawm Pib thiab muab cov ntaub ntawv hauv qab no rau DHCS. Lub Chaw Tso Cai Zam yuav hu rau koj, lossis koj tus neeg sawv cev tso cai, thiab / lossis WPCS tus kws kho mob raws li xav tau kom tau txais cov ntaub ntawv hauv qab no:
» Daim Ntawv Tso Cai WPCS
» Txoj Kev Npaj Kho Mob (POT)
» Cov Ntawv Qhia Zaub Mov ntawm Cov Kev Pabcuam Kev Noj Qab Haus Huv (MOHS)
Nco tseg: Hnub pib ua haujlwm tsis tuaj yeem ua ntej hnub rau npe ntawm HCBA.
40. Kuv yuav tsum muaj cov ntaub ntawv dab tsi ntxiv rau kev nce cov sijhawm ua haujlwm WPCS?
Koj lub HCBA Waiver Agency yuav tsum muab cov ntaub ntawv hauv qab no rau DHCS thiab yuav hu rau koj lossis koj tus neeg sawv cev tso cai raws li xav tau kom tau txais cov ntaub ntawv:
» Daim Ntawv Tso Cai
» Txoj Kev Npaj Kho Mob (POT)
» Cov Ntawv Qhia Zaub Mov ntawm Cov Kev Pabcuam Kev Noj Qab Haus Huv (MOHS)
Lus Cim: Rau lub hlis uas muaj txiaj ntsig, txhais tau tias hnub ua haujlwm tsis yog nyob rau thawj lub hlis, DHCS yuav ceeb toom rau Lub Chaw Ua Haujlwm Waiver ntawm cov sij hawm muaj uas tus kws kho mob tuaj yeem thov rau lub hli pro-rated vim lawv tsis tuaj yeem thov tag nrho cov sij hawm nce rau lub hli pro-rated.
41. Kuv yuav xa daim ntawv thov kom txo cov sijhawm ua haujlwm ntawm WPCS li cas?
Koj lub HCBA Waiver Agency yuav tsum muab cov ntaub ntawv hauv qab no rau DHCS thiab yuav hu rau koj lossis koj tus neeg sawv cev tso cai raws li xav tau kom tau txais cov ntaub ntawv:
» Daim Ntawv Tso Cai WPCS
» Txoj Kev Npaj Kho Mob (POT)
» Cov Ntawv Qhia Zaub Mov ntawm Cov Kev Pabcuam Kev Noj Qab Haus Huv (MOHS)
Kev thov yuav tsum yog thawj lub hlis tom ntej / tom ntej thiab tsis yog hnub dhau los.
Cov ntaub ntawv hauv qab no yuav tsum tau ntxiv rau tus kws kho mob:
» WPCS Authorization Form
o Member’s name
o Member’s CIN
o Waiver Agencies name
o Waiver Agencies phone number
o Waiver Agency contact name and phone number
o Specify the type of request/reason
o Provider’s name
o Provider’s IHSS Provider Number
o Start of Services Date (effective date)
» WPCS Provider Agreement
o Member’s name
o HCBA WPCS Provider’s name, full address, phone number, and provider number
o Start of Care Date
o HCBA Waiver member’s validation (member’s initials)
o HCBA WPCS Provider signature and date
o HCBA WA Representative signature and date
o Print or typed name of WA representative name and title
43. Kuv yuav tshem tawm cov neeg muab kev pabcuam li cas?
Tshem tawm cov kws kho mob, tseem hu ua terminating providers, tuaj yeem thov los ntawm:
» Submitting an authorization request to your assigned HCBA Waiver Agency and include:
o Member’s name
o Member’s CIN
o Provider’s name
o Provider’s IHSS Provider Number
o The termination date (the provider’s last day providing WPCS services to the WPCS member)
» The Waiver Agency will use this information to submit a WPCS Authorization Form and request to DHCS.
WPCS cov tswv cuab thiab cov chaw muab kev pabcuam tuaj yeem nkag mus rau Electronic Service Portal (ESP) kom xa daim ntawv thov. Saib #46 hauv qab no kom paub ntxiv.
Cov neeg thov thib peb, suav nrog cov neeg qiv nyiaj, yuav tsum xa daim ntawv ua tiav Kev Pabcuam Hauv Tsev (IHSS) / Waiver Personal Care Services (WPCS) Employment/Wage Verification Request Form (SOC 2301A) mus rau WPCS Unit ntawm fax ntawm (916) 552-9149 lossis email ntawm HCB.Alternative.ca. Thov tso cai 5 hnub ua haujlwm rau kev thov kom ua tiav. Daim ntawv thov ua tiav tuaj yeem xa rov qab mus rau tus neeg thov los ntawm kev xa ntawv, fax, lossis email.
Thov ua kom tiav In-Home Supportive Services (IHSS)/Waiver Personal Care Services (WPCS) Employment/Wage Verification Request Form (SOC 2301A) tag nrho thiab suav nrog tus xov tooj (IHSS Provider Number). Yog tsis muaj tus neeg muab kev pab cuam, tus kws kho mob tus Naj Npawb Xaus Saus (SSN) thiab lub npe tag nrho raug cai. Thov xyuas kom tus neeg ua haujlwm tso cai tso tawm cov ntaub ntawv no suav nrog thaum fax tus kws kho mob daim ntawv pov thawj Kev Ua Haujlwm.
Ib tsab xov xwm "Dab tsi tshiab" yuav raug tshaj tawm los qhia rau cov kws kho mob ntawm ESP kom paub txog kev xaiv kev pabcuam tus kheej tshiab. Cov neeg muab kev pabcuam tuaj yeem nkag mus rau qhov Txuas Nyiaj Ua Haujlwm / Kev Tshawb Fawb Ua Haujlwm los ntawm kev xaiv:
» Login to the ESP: e-timesheets portal
» Navigate to the Financial menu
» Next, select request New Verification
» Choose “Employment Verification Letter” or “Employment Verification Letter and Wage Verification”
If selecting “Employment Verification Letter”:
Select this option
Then select “Request Verification”
If selecting “Employment Verification Letter and Wage Verification”:
Select this option
Enter the start date and end date
Wage information will be provided for the date range entered
Then select “Request Verification”
Providers can download their forms by selecting the download button in the “Requested Verification” section. A form in Pending Status may take a few minutes to become available for download. Once the forms are ready, the provider will receive a notification via email or text message.
Cov txuas hauv qab no yuav coj cov neeg muab kev pab mus rau daim ntawv thov: SOC 2301A (7/24) - Daim Ntawv Thov Kev Txheeb Xyuas Nyiaj Hli Ua Haujlwm IHSS WPCS
Cov ntaub ntawv tiv tauj
| Yog xav paub ntxiv txog: | Hu rau: |
| Questions about your WPCS or other HCBA services WPCS Member authorized hours Changing waiver services Adding a new care provider | The WPCS member’s assigned Waiver Agency contact. The list of Waiver Agencies can be found at: HCBA Webpage |
| WPCS Hotline | (916) 552-9214 |
| Cov ntaub ntawv IHSS | Chaw ua haujlwm IHSS hauv zos lossis mus ntsib CA Department of Social Services |
| Cov lus nug/teeb meem ntawm Lub Rooj Sib Tham Txog Kev Pabcuam Hauv Hluav Taws Xob (ESP) Cov teeb meem ntawm daim ntawv teev sijhawm Kev Tso Nyiaj Ncaj Qha Kev Sau Npe/Kev Rho Npe | (866) 376-7066 |
Yog tias koj muaj lus nug ntxiv txog WPCS, thov hu rau chav haujlwm WPCS ntawm 916-552-9214, hnub Monday txog hnub Friday txij 8:00 sawv ntxov txog 5:00 tsaus ntuj lossis xa email rau HCBalternatives@dhcs.ca.gov.