Nkag mus
Nkag mus rau PASRR Online System li cas
Lub PASRR Online System muaj nyob ntawm no: PASRR Online System
PASRR Yam tsawg kawg ntawm browser nqis
Online PASRR sib xws nrog cov browsers hauv qab no (Thov nco ntsoov tias PASRR System yuav tsis qhib hauv Internet Explorer browser):
| Desktop/Laptop Browser | Yam tsawg kawg nkaus | Pom zoo |
|---|---|---|
| Google Chrome | Version 88 | Version 91 |
| Ntug | Version 90 | Version 92 |
Txhawm rau tiv thaiv kev nyab xeeb, thov tsis txhob cia lub browser nco ntsoov koj tus password.
Muaj teeb meem nrog ID nkag mus
Kev daws teeb meem
- Yog tias koj tau txais cov lus yuam kev thaum kos npe rau hauv nplooj ntawv portal, thov siv qhov PASSR nkag mus no, vim Microsoft tau hloov kho lawv lub kaw lus thiab qee tus neeg siv raug cuam tshuam tsis zoo los ntawm qhov hloov tshiab.
- Yog tias koj ntsib teeb meem sau npe los ntawm Microsoft invite email, thov saib Microsoft Azure Registration Manual. Yog tias koj xav tau daim ntawv caw email tshiab los ntawm Microsoft, thov xa email rau ITServiceDesk@dhcs.ca.gov kom tau kev pab (thov nco ntsoov - daim ntawv caw los ntawm Microsoft tsis muaj hnub tas sij hawm).
- Thov xyuas kom tseeb tias koj siv Microsoft Edge lossis Google Chrome browser. Lub browser Internet Explorer tsis sib haum nrog lub PASRR system.
- Xyuas kom tseeb tias koj tau kos npe rau hauv Portal kom raug. Thov xyuas kom tseeb tias qhov txuas raug tau cim tseg.
- Sau npe siv tus neeg siv lub npe- email chaw nyob, Password- tib yam uas koj siv los kos npe rau hauv lub computer ua haujlwm / ua haujlwm email li PASRR yog Microsoft daim ntawv thov.
- Xyuas kom tseeb tias koj cov cache / ncuav qab zib raug tshem tawm (saib cov lus qhia hauv qab no- Clear Internet Cache rau Google Chrome).
- Yog tias koj tseem tau txais cov lus qhia txog qhov yuam kev, thov xa email daim duab qhia txog qhov yuam kev mus rau ITServiceDesk@dhcs.ca.gov.
Reset Password
Peb tsis muaj peev xwm rov pib dua koj tus password.
Yog tias koj xav tau rov pib dua koj tus password. Thov ua raws li cov lus qhia no:
- Mus rau lub Portal
- Nyem "Login"
- Sau koj tus email chaw nyob
- Nyem "tsis nco qab lo lus zais" txuas
- Yog koj tau txais cov lus qhia txog qhov yuam kev thaum koj sim rov pib dua koj tus password, thov hu rau koj lub chaw haujlwm IT thiab hais kom lawv rov pib dua koj tus "Microsoft Password."
Multi-Factor Authentication (MFA)
Thaum lub sijhawm sau npe, cov neeg pom zoo thiab cov neeg siv yuav raug hais kom sau lawv tus xov tooj rau kev lees paub ntau yam (MFA). MFA yog ib hom kev nkag mus (kev lees paub) uas, ntxiv rau tus ID Neeg Siv thiab lo lus zais, xav tau lwm yam "yam" xws li tus lej ruaj ntseg. Yuav kom ua raws li txoj cai DHCS, feem ntau cov neeg siv yuav tsum tsim kom muaj tus "yam tseem ceeb" nkag mus rau hauv lub computer thib ob uas sib npaug nrog qib kev nkag mus uas tau thov. Peb xav kom koj siv tus xov tooj ntawm tes, txawm yog tus xov tooj ua haujlwm lossis tus xov tooj ntawm tes tus kheej los tau; tsis txhob siv lub xov tooj hauv chaw ua haujlwm.
MFA/Xov tooj Hloov
Yog tias koj xav tau hloov kho koj li Multi-Factor Authentication (MFA). Thov ua raws li cov lus qhia no:
- Mus rau lub Portal
- Nyem "Login"
- Sau koj tus email chaw nyob, password, thiab MFA tam sim no
- Nyem rau ntawm koj lub npe nyob rau sab xis saum toj kaum sab xis
- Nyem "Kuv tus account"
- Nyem "Kev ruaj ntseg Info"
- Peb pom zoo kom nkag mus rau tus lej xov tooj ntawm tes thiab tau txais Code los ntawm Cov Ntawv Xaiv.
Cov lus qhia kom Clear Internet Cache rau Google Chrome:
- Qhib Google Chrome.
- Nyem lub cuab yeej ntawv qhia zaub mov (peb kab dotted nyob rau sab xis saum toj kawg nkaus).
- Xaiv Chaw.
- Xaiv Tsis pub twg paub thiab kev ruaj ntseg.
- Xaiv Clear Browsing Data.
- Teem lub Sijhawm Ntev dropdown rau "Txhua Lub Sijhawm."
- Xaiv Clear Data khawm.
- Kaw Google Chrome.
- Rov qhib Google Chrome.
- Mus rau qhov chaw txuas ncaj qha (Thov tsis txhob siv cov shortcuts qub lossis khaws cia nyiam, lawv yuav tsis ua haujlwm)
Yog xav tau kev pab ntxiv, thov hu rau DHCS IT Service Desk.
Xov tooj: (800) 579-0874 thiab xaiv 2
Email: ITServiceDesk@dhcs.ca.gov
Kev them nyiaj yug muaj nyob rau hnub Monday txog Friday thaum 7:30 teev sawv ntxov - 5:30 teev tsaus ntuj. Kev thov yuav tsis raug ua tiav tom qab cov sijhawm ua haujlwm, hnub so, lossis hnub so hauv xeev