National Core Indicators – Aging and Disabilities ™
Lub National Core Indicators – Aging and Disabilities ™ (NCI-AD ™ ) Adult Consumer Survey yog ib daim ntawv ntsuam xyuas muaj tseeb hauv lub tebchaws los sau cov txheej txheem ntawm kev ua tau zoo thiab cov txiaj ntsig tau tshaj tawm rau cov neeg laus thiab cov neeg muaj lub cev tsis taus. Cov cim qhia hais txog qhov tseem ceeb ntawm kev txhawj xeeb, suav nrog kev npaj pabcuam, cov cai, kev koom nrog hauv zej zog, kev xaiv, kev sib koom tes kev noj qab haus huv thiab kev saib xyuas, kev nyab xeeb, thiab kev sib raug zoo. Xav paub ntau ntxiv txog qhov project no muaj nyob rau ntawm lub teb chaws lub vev xaib, http://nci-ad.org/.
As the single state agency overseeing Medi-Cal in California, the Department of Health Care Services (DHCS) is using the NCI-AD Adult Consumer Survey to better capture person-reported information on quality of life, community integration, and satisfaction among people who receive Medi-Cal home and community-based services (HCBS). NCI-AD is an important tool for measuring and improving the quality of California’s Medi-Cal-funded HCBS. DHCS will use the data collected to gather performance and outcome measures that can be used to track performance over time, compare performance with other states, and compare California’s survey results against national benchmarks.
2024-2025 NCI-AD Survey Cycle
Hauv NCI-AD Adult Consumer Survey, ib qho piv txwv ntawm cov tswv cuab hauv feem ntau Medi-Cal HCBS cov kev pab cuam yuav raug caw kom ua tiav daim ntawv ntsuam xyuas. Cov kev pab cuam Medi-Cal HCBS no suav nrog:
- Assisted Living Waiver (ALW)
- Tsev thiab Zej Zog Kev Hloov Kho (HCBA) Kev zam
- In-Home Supportive Services (IHSS)
- Medi-Cal Waiver Program (MCWP)
- Multipurpose Senior Services Program (MSSP)
Yuav Tau Txais Dab Tsi
Members selected to participate in the survey should receive information in the mail. Knowledge Services, DHCS’s NCI-AD Adult Consumer Survey vendor, will begin outreach in January 2025 to ask members to participate in the NCI-AD survey.
The person receiving services and/or legal guardian will be given the choice to participate in person at their home, in person at an alternate location, or remotely via telephone or videoconference. The survey generally takes between 45 and 60 minutes to complete.
If you would like to participate, but have not yet received a call, please email surveys@knowledgeservices.com or call +1 866 228-5859.
NCI-AD Informational Materials
Cov lus nug nquag
1. Vim li cas California thiaj li ua daim ntawv ntsuam xyuas?
DHCS partnered with the National Core Indicators project to hear from Medi-Cal members about their experiences in receiving home and community-based services (HCBS).
DHCS is working with Knowledge Services, a survey company, to learn more about the experiences and quality of life of older adults and people with physical disabilities.
2. Vim li cas kuv thiaj yuav tsum koom nrog?
Kev koom tes hauv NCI-AD Adult Consumer Survey tso cai rau cov tswv cuab tau txais HCBS los qhia lawv txoj kev xav txog cov kev pabcuam uas lawv tau txais thiab lawv xav li cas txog lawv lub neej. Thaum cov neeg koom thiab lawv cov neeg saib xyuas raug cai qhia lawv cov dab neeg hauv daim ntawv ntsuam xyuas, lawv tuaj yeem pab California npaj rau kev txhim kho txoj haujlwm yav tom ntej.
3. Kuv puas yuav tsum tau ua daim ntawv ntsuam xyuas?
Tsis yog. Kev koom tes yog xaiv tau. Txawm hais tias koj los yog tsis koom nrog hauv daim ntawv ntsuam xyuas yuav tsis cuam tshuam rau koj cov kev pabcuam tam sim no lossis yav tom ntej.
4. Yuav ua li cas yog tias kuv koom nrog?
Ib tus neeg xam phaj yuav hu koj thaum Lub Ib Hlis thiab Tsib Hlis 2025 los tham txog qhov kev soj ntsuam thiab cov kauj ruam tom ntej. Koj lossis koj tus neeg saib xyuas kev cai lij choj tuaj yeem xaiv lub sijhawm thiab qhov chaw ntawm kev xam phaj, txiav txim siab ntsib tus neeg lossis siv cov cuab yeej siv ruaj ntseg, thiab txiav txim siab thaum twg thiab qhov twg koj xis nyob.
5. Yuav tiv thaiv kuv tus kheej li cas?
Tag nrho cov lus teb yog tsis pub lwm tus paub, ruaj ntseg, thiab ua ke nrog lwm cov lus teb rau cov neeg koom nrog rau kev tshaj tawm cov hom phiaj. Cov lus teb ntawm tus kheej yuav tsis muab faib. Cov ntaub ntawv koj qhia yuav tsis cuam tshuam rau koj cov kev pabcuam tam sim no lossis yav tom ntej.
6. Cov lus nug tshawb fawb txog dab tsi?
Cov lus nug yog hais txog koj lub neej zoo, kev noj qab haus huv, kev nyab xeeb, kev thauj mus los, cov neeg pab koj, koj nyob qhov twg, kev txhawb nqa thiab kev pabcuam, thiab tej yam koj ua hauv zej zog. Koj tuaj yeem nres qhov kev xam phaj txhua lub sijhawm, thiab koj tsis tas yuav teb cov lus nug uas koj tsis xav teb. Tsis muaj cov lus teb raug lossis tsis raug. Koj cov lus teb rau cov lus nug no yuav tsis hloov dab tsi txog koj txoj kev saib xyuas, tam sim no thiab yav tom ntej.
7. Qhov kev tshawb fawb siv sijhawm ntev npaum li cas?
Kev tshawb fawb feem ntau yuav siv li 45-60 feeb.
8. Yuav ua li cas yog tias kuv yog tus saib xyuas raws cai?
Knowledge Services will call you first and ask for your consent. Once legal guardian consent is obtained, Knowledge Services will contact the member to ask if they would like to participate in the survey.
You can be present at the interview, but you do not need to be. If you prefer, you can ask someone else to attend on your behalf.
9. Kuv yuav ua li cas yog tias kuv tau txais tsab ntawv no tsis yog tus neeg koom lossis tus neeg saib xyuas raug cai?
Thov xa qhov kev sib txuas lus no nrog rau yav tom ntej NCI cov ntawv xov xwm ntsig txog rau tus neeg tuaj koom thiab lawv tus neeg saib xyuas raug cai. Hu rau Kev Pabcuam Kev Paub Txog Tus Xovtooj hu dawb ntawm 866-228-5859 yog tias cov ntaub ntawv no yuav tsum raug coj mus rau lwm qhov.
Tiv tauj peb
Rau cov lus nug dav dav txog NCI-AD, thov xa email rau NCIADhelp@dhcs.ca.gov.
If you would like to participate in the survey, but have not yet received a call, please email surveys@knowledgeservices.com or call 1-608-509-9713 or +1 866 228-5859.