Join our webinars to participate in discussions about ways to engage with your community and inform them about available health coverage options.
Upcoming Webinar
Date: Thursday, May 29, 2025
Time: 11 - 12 p.m.
Webinar Registration
Past Webinars
Listening Session
March 2025
Coverage Ambassadors were invited for a listening session to share any community questions, concerns, or feedback to help inform future Department communications.
CYBHI and JI
January 2025
This webinar updated Coverage Ambassadors on the Children and Youth Behavioral Health Initiative (CYBHI) and the Justice-Involved (JI) Reentry Initiative.
Hearing Aid Benefits and Dyadic Services
November 2024
In this webinar, DHCS discussed the Medi-Cal Dyadic Services, Hearing Aid Benefits, and the Hearing Aid Coverage for Children Program (HACCP). Additionally, ambassadors shared their feedback and suggestions for the future of the Coverage Ambassadors Program.
ECM Updates and Behavioral Health Apps
September 2024
In this webinar, DHCS provided updates on Enhanced Care Management (ECM) Referral Standards and Presumptive Authorization. Coverage Ambassadors also heard from the Brightline and Kooth teams about the behavioral health apps, BrightLife Kids and Soluna, which are available free of charge to Californians ages 0-25.
Unwinding: Year of Medi-Cal Redeterminations
July 2024
As the Keep Your Community Covered campaign ended, DHCS provided a final update on the past year of Medi-Cal redeterminations. Coverage Ambassadors received information on the program's impact, lessons learned, and the Get and Keep Your Community Covered Resources Hub. Additionally, a fellow Coverage Ambassador shared their experience with the program. DHCS also gathered feedback through a live poll and encouraged Coverage Ambassadors to complete a comprehensive survey to provide additional input.
Children's Presumptive Eligibility and Newborn Gateway
May 2024
This webinar provided Coverage Ambassadors with information about the Child Health Disability Prevention (CHDP) program and temporary coverage under Presumptive Eligibility.
Keep Your Community Covered: Resources Update
March 2024
In this webinar, DHCS updates Coverage Ambassadors on the Get and Keep Your Community Covered Resources Hub. This online resource center provides a wealth of material in 19 different languages. The webinar explores how Coverage Ambassadors and community members can access and use these resources to raise awareness in their communities. It also offers tips on customizing templates to better fit local needs.
Keep Your Community Covered: Schools and Families
November 2023
This webinar engaged school partners on how they can better assist their communities as California resumed normal Medi-Cal operations and the importance of renewing Medi-Cal. The webinar also described the resources available and how to use them.
Train the Trainer (Spanish)
September 2023
This webinar served as a training session for Coverage Ambassadors to better assist their communities as California resumed normal Medi-Cal operations and communicated the importance of members renewing their Medi-Cal coverage. The webinar also described the resources available and how to use them.
Train the Trainer
August 2023
This webinar served as a training session for Coverage Ambassadors to better assist their communities as California resumed normal Medi-Cal operations and communicated the importance of members renewing their Medi-Cal coverage. The webinar also described the resources available and how to use them.
Continuous Coverage Unwinding
April 2023
This webinar provided an update on the continuous coverage unwinding process, DHCS' communications campaign, and how Coverage Ambassadors can help in this important effort.
Introducing the Coverage Ambassador Program
May 2022
This webinar introduced the Coverage Ambassador program, its purpose, and the role Ambassadors play in the unwinding of the federal continuous coverage requirement.
