Webinars
Coverage Ambassadors
Join our webinars to participate in discussions about ways to engage with your community and inform them about available health coverage options.
Upcoming Webinar
Medi-Cal Six-Month Renewals – September 2026
DHCS will provide an overview of Medi-Cal six-month renewals and key information to help members keep their coverage as H.R. 1 changes continue to roll out.
Date: Thursday, September 24, 2026
Time: 11 – 12 p.m.
Past Webinars
Train‑the‑Trainer Webinar: Medi-Cal Eligibility Changes – August 2026
DHCS provided an overview of Medi-Cal six‑month renewals and work and community engagement requirements, and offered additional information to help members keep their coverage as H.R. 1 policy changes moved toward implementation
- August 2026 Coverage Ambassadors Presentation (English)
- August 2026 Coverage Ambassadors Webinar (YouTube)
- July 2026 Coverage Ambassadors Presentation (English)
- July 2026 Coverage Ambassadors Presentation (Spanish)
- July Webinar Recap Newsletter
- July 2026 Coverage Ambassadors Webinar (YouTube)
- May 2026 Coverage Ambassadors Presentation (English)
- May 2026 Coverage Ambassadors Presentation (Spanish)
- May 2026 Coverage Ambassadors Webinar (YouTube)
- Smile, California Presentation (English)
- Smile, California Presentation (Spanish)
- March 2026 Coverage Ambassadors Webinar (YouTube)
- Transitional Rent Presentation (English)
- Transitional Rent Presentation (Spanish)
- January 2026 Coverage Ambassadors Webinar (YouTube)
- Presentation (PowerPoint PDF)
- November 2025 Coverage Ambassadors Webinar (YouTube)
- BCCTP, PEO, NG Presentation (PowerPoint PDF)
- BCCTP, PEO, NG Presentation – Spanish (PowerPoint PDF)
- September 2025 Coverage Ambassadors Webinar (YouTube)
- CalABLE Presentation – English (PowerPoint PDF)
- CalABLE Presentation – Spanish (PowerPoint PDF)
- July 2025 Coverage Ambassadors Webinar (YouTube)
- Birthing Care Pathway – English (PowerPoint PDF)
- Birthing Care Pathway – Spanish (PowerPoint PDF)
- May 2025 Coverage Ambassadors Webinar (YouTube)
- CYBHI and JI (PowerPoint PDF)
- CYBHI and JI – Spanish (PowerPoint PDF)
- Jan 2025 Coverage Ambassadors Webinar (YouTube)
- Hearing Aid Benefits and Dyadic Services (PowerPoint PDF)
- Dyadic Services as a Medi-Cal Benefit (Webpage)
- HACCP Income Eligibility Comparison Chart (PDF)
- HACCP Eligibility (Webpage)
- ECM Referral Standards & Presumptive Authorization (PowerPoint PDF)
- BrightLife Kids Toolkit (Webpage)
- Soluna Toolkit (Webpage)
- Final Update: Year of Medi-Cal Redeterminations Slide Deck (PowerPoint PDF)
- Medi-Cal Continuous Coverage Unwinding Dashboard (Webpage)
- Children’s Presumptive Eligibility and Newborn Gateway (Powerpoint PDF)
- Coverage Ambassador Q&A (PDF)
- Get and Keep Your Community Covered Resource Hub (Outreach Materials)
- Keep Your Community Covered: Schools and Families (YouTube)
- Keep Your Community Covered: Schools and Families Slide Deck (PowerPoint PDF)
- DHCS Coverage Ambassadors: Train the Trainer Webinar – Spanish (YouTube)
- Train the Trainer Spanish Slide Deck (PowerPoint PDF)
- DHCS Coverage Ambassadors: Train the Trainer Webinar – YouTube (YouTube)
- Train the Trainer Slide Deck (PowerPoint PDF)
- DHCS Medi-Cal Continuous Coverage Unwinding Presentation (PowerPoint PDF)
- DHCS Medi-Cal Continuous Coverage Unwinding Recording (YouTube)
- Questions and Answers (PDF)
- DHCS Coverage Ambassadors Webinar Presentation (PowerPoint PDF)
- DHCS Coverage Ambassadors Webinar Recording (YouTube)
- DHCS Embajadores de Covertura (Spanish PDF)
- Questions and Answers (Webpage)
Transition of Unsatisfactory Immigration Status Medi-Cal Members to Fee-For-Service – July 2026
In this webinar, DHCS explained the upcoming transition of certain Medi‑Cal members with unsatisfactory immigration status to Fee‑For‑Service. For more useful information, please see the webinar recap below for a detailed FAQ.
Birthing Care Pathway – May 2026
DHCS will provide a one-year anniversary update on the Birthing Care Pathway Report, highlighting key progress, implementation milestones, and next steps.
Smile, California – March 2026
DHCS provided Coverage Ambassadors with an overview of Smile, California’s Medi‑Cal dental benefits, outreach resources, educational materials, and tools to help members access oral health services.
Transitional Rent – January 2026
In this webinar, DHCS introduced Transitional Rent, discussed efforts to address housing as a health issue, and outlined coordination strategies between MCPs and County Behavioral Health.
Upcoming Changes and Medi-Cal Rx Pharmacy Benefit – November 2025
In this webinar, DHCS will provide information on the Upcoming Changes to the Medi-Cal Rx Pharmacy Benefit, Asset Limit Reinstatement, and the Adult Expansion Freeze.
BCCTP, PEO, and NG Overview – September 2025
In this webinar, DHCS provided information on the Breast and Cervical Cancer Treatment Program (BCCTP), Presumptive Eligibility Overview (PEO), and Newborn Gateway (NG).
CalABLE and 2025-26 Budget Updates – July 2025
This webinar included an overview of how the 2025-26 budget will impact the Medi-Cal program and new resources available. The session also shared information about California Achieving a Better Life Experience (CalABLE), California’s tax-advantaged savings and investment plan for individuals with disabilities.
Birthing Care Pathway and Social Media Highlights- May 2025
DHCS shared social media highlights and provided an update on the Birthing Care Pathway.
Listening Session – March 2025
Coverage Ambassadors were invited for a listening session to share any community questions, concerns, or feedback to help inform future Department communications.
CYBHI and JI – January 2025
This webinar updated Coverage Ambassadors on the Children and Youth Behavioral Health Initiative (CYBHI) and the Justice-Involved (JI) Reentry Initiative.
Hearing Aid Benefits and Dyadic Services – November 2024
In this webinar, DHCS discussed the Medi-Cal Dyadic Services, Hearing Aid Benefits, and the Hearing Aid Coverage for Children Program (HACCP). Additionally, ambassadors shared their feedback and suggestions for the future of the Coverage Ambassadors Program.
ECM Updates and Behavioral Health Apps – September 2024
In this webinar, DHCS provided updates on Enhanced Care Management (ECM) Referral Standards and Presumptive Authorization. Coverage Ambassadors also heard from the Brightline and Kooth teams about the behavioral health apps, BrightLife Kids and Soluna, which are available free of charge to Californians ages 0-25.
Unwinding: Year of Medi-Cal Redeterminations – July 2024
As the Keep Your Community Covered campaign ended, DHCS provided a final update on the past year of Medi-Cal redeterminations. Coverage Ambassadors received information on the program’s impact, lessons learned, and the Get and Keep Your Community Covered Resources Hub. Additionally, a fellow Coverage Ambassador shared their experience with the program. DHCS also gathered feedback through a live poll and encouraged Coverage Ambassadors to complete a comprehensive survey to provide additional input.
Children’s Presumptive Eligibility and Newborn Gateway – May 2024
This webinar provided Coverage Ambassadors with information about the Child Health Disability Prevention (CHDP) program and temporary coverage under Presumptive Eligibility.
Keep Your Community Covered: Resources Update – March 2024
In this webinar, DHCS updates Coverage Ambassadors on the Get and Keep Your Community Covered Resources Hub. This online resource center provides a wealth of material in 19 different languages. The webinar explores how Coverage Ambassadors and community members can access and use these resources to raise awareness in their communities. It also offers tips on customizing templates to better fit local needs.
Keep Your Community Covered: Schools and Families – November 2023
This webinar engaged school partners on how they can better assist their communities as California resumed normal Medi-Cal operations and the importance of renewing Medi-Cal. The webinar also described the resources available and how to use them.
Train the Trainer (Spanish) – September 2023
This webinar served as a training session for Coverage Ambassadors to better assist their communities as California resumed normal Medi-Cal operations and communicated the importance of members renewing their Medi-Cal coverage. The webinar also described the resources available and how to use them.
Train the Trainer – August 2023
This webinar served as a training session for Coverage Ambassadors to better assist their communities as California resumed normal Medi-Cal operations and communicated the importance of members renewing their Medi-Cal coverage. The webinar also described the resources available and how to use them.
Continuous Coverage Unwinding – April 2023
This webinar provided an update on the continuous coverage unwinding process, DHCS’ communications campaign, and how Coverage Ambassadors can help in this important effort.
Introducing the Coverage Ambassador Program – May 2022
This webinar introduced the Coverage Ambassador program, its purpose, and the role Ambassadors play in the unwinding of the federal continuous coverage requirement.