Home Coverage Ambassadors Webinars

Webinars

Coverage Ambassadors

Coverage Ambassadors

Join our webinars to participate in discussions about ways to engage with your community and inform them about available health coverage options.

Upcoming Webinar

Date: Wednesday, May 27, 2026
Time: 11 – 12 p.m.
Register

Past Webinars

Smile, California

March 2026

DHCS provided Coverage Ambassadors with an overview of Smile, California’s Medi‑Cal dental benefits, outreach resources, educational materials, and tools to help members access oral health services.

Transitional Rent

January 2026

In this webinar, DHCS introduced Transitional Rent, discussed efforts to address housing as a health issue, and outlined coordination strategies between MCPs and County Behavioral Health.

Upcoming Changes and Medi-Cal Rx Pharmacy Benefit

November 2025

In this webinar, DHCS will provide information on the Upcoming Changes to the Medi-Cal Rx Pharmacy Benefit, Asset Limit Reinstatement, and the Adult Expansion Freeze.

BCCTP, PEO, and NG Overview

September 2025

In this webinar, DHCS provided information on the Breast and Cervical Cancer Treatment Program (BCCTP), Presumptive Eligibility Overview (PEO), and Newborn Gateway (NG).

CalABLE and 2025-26 Budget Updates

July 2025

This webinar included an overview of how the 2025-26 budget will impact the Medi-Cal program and new resources available. The session also shared information about California Achieving a Better Life Experience (CalABLE), California’s tax-advantaged savings and investment plan for individuals with disabilities. 

Birthing Care Pathway and Social Media Highlights

May 2025 

DHCS shared social media highlights and provided an update on the Birthing Care Pathway. 

Listening Session

March 2025 

Coverage Ambassadors were invited for a listening session to share any community questions, concerns, or feedback to help inform future Department communications.

CYBHI and JI

January 2025 

This webinar updated Coverage Ambassadors on the Children and Youth Behavioral Health Initiative (CYBHI) and the Justice-Involved (JI) Reentry Initiative.

Hearing Aid Benefits and Dyadic Services

November 2024 

In this webinar, DHCS discussed the Medi-Cal Dyadic Services, Hearing Aid Benefits, and the Hearing Aid Coverage for Children Program (HACCP). Additionally, ambassadors shared their feedback and suggestions for the future of the Coverage Ambassadors Program. 

ECM Updates and Behavioral Health Apps 

September 2024 

In this webinar, DHCS provided updates on Enhanced Care Management (ECM) Referral Standards and Presumptive Authorization. Coverage Ambassadors also heard from the Brightline and Kooth teams about the behavioral health apps, BrightLife Kids and Soluna, which are available free of charge to Californians ages 0-25.

Unwinding: Year of Medi-Cal Redeterminations 

July 2024 

As the Keep Your Community Covered campaign ended, DHCS provided a final update on the past year of Medi-Cal redeterminations. Coverage Ambassadors received information on the program’s impact, lessons learned, and the Get and Keep Your Community Covered Resources Hub. Additionally, a fellow Coverage Ambassador shared their experience with the program. DHCS also gathered feedback through a live poll and encouraged Coverage Ambassadors to complete a comprehensive survey to provide additional input.

Children’s Presumptive Eligibility and Newborn Gateway 

May 2024 

This webinar provided Coverage Ambassadors with information about the Child Health Disability Prevention (CHDP) program and temporary coverage under Presumptive Eligibility. 

Keep Your Community Covered: Resources Update 

March 2024 

In this webinar, DHCS updates Coverage Ambassadors on the Get and Keep Your Community Covered Resources Hub. This online resource center provides a wealth of material in 19 different languages. The webinar explores how Coverage Ambassadors and community members can access and use these resources to raise awareness in their communities. It also offers tips on customizing templates to better fit local needs. 

Keep Your Community Covered: Schools and Families

November 2023

This webinar engaged school partners on how they can better assist their communities as California resumed normal Medi-Cal operations and the importance of renewing Medi-Cal. The webinar also described the resources available and how to use them.

Train the Trainer (Spanish)

September 2023

This webinar served as a training session for Coverage Ambassadors to better assist their communities as California resumed normal Medi-Cal operations and communicated the importance of members renewing their Medi-Cal coverage. The webinar also described the resources available and how to use them. 

Train the Trainer

August 2023

This webinar served as a training session for Coverage Ambassadors to better assist their communities as California resumed normal Medi-Cal operations and communicated the importance of members renewing their Medi-Cal coverage. The webinar also described the resources available and how to use them. 

Continuous Coverage Unwinding

April 2023

This webinar provided an update on the continuous coverage unwinding process, DHCS’ communications campaign, and how Coverage Ambassadors can help in this important effort.

Introducing the Coverage Ambassador Program

May 2022

This webinar introduced the Coverage Ambassador program, its purpose, and the role Ambassadors play in the unwinding of the federal continuous coverage requirement.