Preguntas frecuentes sobre los servicios de transporte de Medi-Cal
Beneficiarios de Medi-Cal con pago por servicio (FFS)
¿Me reembolsará Medi-Cal los gastos de desplazamiento a una cita aprobada por Medi-Cal?
Sí, si se han agotado razonablemente todos los demás medios de transporte, Department of Health Care Services (DHCS)) le reembolsará el kilometraje de ida y/o vuelta a una cita aprobada FFS Medi-Cal según la tarifa de servicio médico determinada por el Servicio de Impuestos Internos.
For more information regarding travel reimbursement, please reference the DHCS FFS Transportation Reimbursment FAQ’s.
I have a monthly Share of Cost (SOC). Will that apply to NMT?
Yes. If you have a SOC, then your monthly SOC would also apply to NMT. Any payment you make for NMT will go toward paying down your monthly SOC.
Beneficiarios de Medi-Cal con atención gestionada
¿Cómo puedo obtener NEMT?
If you receive Medi-Cal through a managed care health plan (MCP), please contact your plan’s member service department to request NEMT. You will also need a prescription from your doctor about your need for NEMT.
How can I obtain NMT?
If you receive Medi-Cal through a MCP, contact your plan’s member service department to request NMT. Beneficiaries will need to verbally let their MCP know that there is no other way for them to get to their appointment.
Will Medi-Cal reimburse me for gas/mileage?
No. Medi-Cal does not reimburse beneficiaries who drive themselves to their appointments. MCPs may reimburse friends or family members of beneficiaries who drove the beneficiaries to their appointment. Some MCPs may require prior approval for reimbursement, so please first check with your MCP.
Preguntas adicionales
¿A quién puedo contactar si tengo preguntas?
- Para preguntas sobre facturación y elegibilidad de NMT Managed Care:
- Beneficiaries can direct their questions to the Beneficiary’s Managed Care Member Services line. A list of Managed Care Member Services phone numbers can be located clicking here.
- Para preguntas sobre prestaciones y requisitos de NMT FFS:
- Beneficiaries can email DHCSNMT@dhcs.ca.gov.
Recursos
Los siguientes son recursos y materiales de referencia para los miembros con respecto al reembolso de los gastos de viaje.