FAQs
Cov lus teb rau cov lus nug nquag
TSEEM CEEB:
Medi-Cal tau pib dua tshiab. Koj lub chaw Medi-Cal hauv zos yuav xa ib tsab ntawv los yog daim ntawv rov ua dua tshiab kom tiav.
Kev rov ua dua tshiab
Thaum twg yog kuv daim ntawv thov txuas ntxiv?
Kuv puas yuav tsum ua kom tiav daim ntawv Medi-Cal txuas ntxiv?
Kuv tuaj yeem xa kuv daim ntawv txuas ntxiv li cas?
Cov ntaub ntawv dab tsi kuv yuav tsum tau muab rau kuv lub chaw Medi-Cal hauv zos?
Yuav ua li cas tom qab kuv xa kuv daim Medi-Cal rov ua dua?
Medi-Cal tau txais cov ntaub ntawv li cas ntawm daim ntawv rov ua dua tshiab?
Kuv yuav tsum ua li cas rau daim foos uas Medi-Cal xa tuaj rau kuv?
Kuv yuav xa cov ntaub ntawv pov thawj li cas rau kuv qhov kev rov ua dua tshiab?
Tsis Muaj Peev Xwm Ntxiv lawm
Kuv yuav ua li cas yog tias kuv khwv tau nyiaj ntau dhau rau Medi-Cal?
Nkag mus rau Kev Saib Xyuas Thaum Muaj Xwm Ceev
Scam ceeb toom
Ib tug neeg thov kom kuv tau nyiaj los ua kom tiav kuv daim ntawv thov Medi-Cal.
Kev rov ua dua tshiab
Thaum twg yog kuv daim ntawv thov txuas ntxiv?
- Txhua tus tswvcuab Medi-Cal muaj lawv cov Medi-Cal saib ib xyoos ib zaug. Txhua leej txhua tus muaj hnub sib txawv
- You will get a letter in the mail that tells you when your renewal is due.
- You can check your renewal date in your online account.
- Log into BenefitsCal.
- Koj tseem tuaj yeem tsim tus account tshiab.
- If you don’t know how, go to KeepMediCalCoverage.org.
Kuv puas yuav tsum ua kom tiav daim ntawv Medi-Cal txuas ntxiv?
- Tsis yog txhua tus tswvcuab Medi-Cal yuav tsum ua kom tiav daim ntawv txuas ntxiv.
- Your local Medi-Cal office will review the information they have. They also check other government databases.
- Yog tias lawv lees tias koj tsim nyog, lawv yuav txuas ntxiv koj. Koj yuav tau txais ib daim ntawv ceeb toom yog tias koj tau rov ua dua tshiab. Koj tsis tas yuav ua lwm yam.
- Lwm tus yuav tau muab cov lus qhia ntxiv.
- Your local Medi-Cal office will send you a renewal form. It will be in a bright yellow envelope.
- Yog tias koj tau txais daim foos, koj yuav tsum ua kom tiav. Koj yuav tsum xa cov ntaub ntawv ntxiv uas nws thov. Koj yuav tsum ua qhov no kom khaws koj li Medi-Cal.
Kuv tuaj yeem xa kuv daim ntawv txuas ntxiv li cas?
- The fastest and easiest way is online. Log in or create an account with
BenefitsCal. If you don’t know which one to use, visit KeepMediCalCoverage.org. - Koj tuaj yeem xa koj daim ntawv thov rov qab los ntawm kev xa ntawv. Ua raws li cov lus qhia ntawm koj daim ntawv rov ua dua tshiab.
- Koj tuaj yeem ua kom tiav koj daim ntawv txuas ntxiv hauv xov tooj. Hu rau tus xovtooj ntawm koj daim ntawv rov ua dua tshiab. Tej zaum yuav muaj sijhawm tos ntev.
- You can complete your renewal in-person. Go to your local Medi-Cal office. There might be a long wait time. Every Medi-Cal office has different ways to attend to their Medi-Cal members.
- Help is available. Contact your local Medi-Cal office or a Health Enrollment Navigator.
Cov ntaub ntawv dab tsi kuv yuav tsum tau muab rau kuv lub chaw Medi-Cal hauv zos?
- Koj lub chaw Medi-Cal hauv zos yuav nug seb lawv xav tau dab tsi.
- Lawv tsuas nug txog tej yam uas cuam tshuam rau koj Medi-Cal. Lawv xav tau cov ntsiab lus thiab pov thawj ntawm kev hloov pauv.
- Lawv yuav tsum paub yog tias koj:
- Sib yuav los sib nrauj
- Muaj ib tug me nyuam, saws los yog tso ib tug me nyuam mus saws
- Ua cev xeeb tub
- Tau nyiaj ntau lossis tsawg dua
- Get any other health coverage, like through a job or Medicare. This won’t stop your Medi-Cal.
- Txav mus, lossis hloov tus neeg nyob hauv koj lub tsev
- Tau dhau los ua neeg xiam oob khab lossis muaj kev hloov hauv koj qhov kev tsis taus
- Muaj kev hloov pauv hauv koj li cas koj ua se koj cov nyiaj tau los, xws li pib lossis txwv tsis pub thov ib tus neeg ua se ua se.
- Muaj kev hloov pauv hauv kev ua pej xeem lossis kev nkag tebchaws
- Tau raug kaw (raug kaw, tsev loj cuj, thiab lwm yam) lossis raug tso tawm hauv tsev kaw neeg
- Muaj kev hloov pauv hauv Asmeskas Khab lossis Alaska Native
- Muaj kev hloov pauv hauv koj pawg neeg raws li txoj cai
- Hloov koj lub npe, hnub yug lossis Tus Naj Npawb Xaus Saus (SSN)
- Muaj lwm yam kev hloov pauv uas yuav cuam tshuam rau koj cov nyiaj tau los lossis tsev neeg loj
- Yog tias koj tau nyiaj tau los, tej zaum koj yuav tau muab pov thawj. Daim ntawv teev cov piv txwv xws li cov ntawv them nyiaj thiab cov ntawv sau se.
- You do not need to tell us about non-income assets. These include bank accounts, homes, and vehicles.
- You don’t need to turn in proof of your assets and property.
- Koj yuav tsum tau ceeb toom yog tias tus neeg tshiab nrog cov khoom txav mus rau hauv.
- Koj yuav tsum tau ceeb toom yog tias koj tau txais nyiaj los ntawm koj lub cuab yeej. Ib qho piv txwv yog cov nqi xauj tsev them rau koj.
Yuav ua li cas tom qab kuv xa kuv daim Medi-Cal rov ua dua?
- Your local Medi-Cal office will look at your renewal. They will determine if you still get Medi-Cal.
- Yog tias koj qhov kev rov ua dua tshiab ploj lawm, lawv yuav nug kom paub ntau ntxiv. Lawv yuav xa ib tsab ntawv ceeb toom qhia koj tias lawv xav tau dab tsi.
- If they have what they need, they will send you a notice. The notice will tell you whether or not you still get Medi-Cal.
- Yog tias koj ua li ntawd, nws yuav qhia rau koj tias koj qhov Medi-Cal tau txuas ntxiv rau ib xyoos.
- If you don’t, it will tell you when your Medi-Cal ends.
Medi-Cal tau txais cov ntaub ntawv li cas ntawm daim ntawv rov ua dua tshiab?
- Daim ntawv txuas ntxiv muaj tag nrho cov ntaub ntawv Medi-Cal paub txog koj.
- Koj tau muab cov ntaub ntawv feem ntau hauv cov ntawv thov yav dhau los thiab rov ua dua tshiab.
- Qee tus tuaj yeem los ntawm lwm qhov chaw Medi-Cal muaj kev nkag mus. Cov no suav nrog:
- Social Security
- Employment Development Department
Kuv yuav tsum ua li cas rau daim foos uas Medi-Cal xa tuaj rau kuv?
- Koj yuav tsum tau nyeem cov lus qhia ua ntej. Yog tias nws tsis yog, hloov lossis hloov kho ntawm daim ntawv.
- Koj yuav tsum tau muab cov ntaub ntawv pov thawj thaum qhov kev rov ua dua tshiab qhia rau koj. qhia.
- Yog tias koj tau nyiaj tau los, koj yuav tsum tau muab pov thawj. Daim ntawv teev cov piv txwv. Lawv suav nrog cov ntawv them se thiab cov se rov qab.
- You do NOT need to complete the section about non-income assets and property or give proof.
Kuv yog ib tug neeg tsiv teb tsaws chaw tau txais Medi-Cal txwv. Kuv hnov txoj cai tshiab muab Medi-Cal tag nrho. Kuv yuav ua li cas?
- California tau dhau txoj cai lij choj uas nthuav dav dawb, tag nrho cov kev pab them nqi Medi-Cal. Txhua tus neeg nyob hauv tsis hais txog kev nkag tebchaws twg yog tsim nyog. Cov cai tshiab pib lub Ib Hlis 1, 2024.
- Koj yuav tsum tau txuas ntxiv koj qhov kev pab them nqi tam sim no thaum koj tau txais tsab ntawv ceeb toom. Nws yuav txuas ntxiv mus txog rau thaum xaus ntawm lub xyoo.
- On January 1, 2024, you will get full-scope coverage. Your
local Medi-Cal office will transfer you. You do not need to do anything. They will send you a letter about your new benefits.
Kuv tau txais ib tsab ntawv lossis daim ntawv ceeb toom tab sis tsis yog lub hnab ntawv daj. Kuv yuav tsum ua dab tsi?
- Tsis yog txhua tus tswvcuab Medi-Cal yuav tsum ua kom tiav daim ntawv txuas ntxiv.
- Your local Medi-Cal office will review the information they have. They also check other government databases.
- Yog tias lawv lees tias koj tsim nyog, lawv yuav txuas ntxiv koj. Koj yuav tau txais ib daim ntawv ceeb toom yog tias koj tau rov ua dua tshiab. Koj tsis tas yuav ua lwm yam.
- Lwm tus neeg yuav tsum tau muab cov ntaub ntawv ntxiv.
- Your local Medi-Cal office will send you a renewal form. It will be in a bright yellow envelope.
- Yog tias koj tau txais daim foos, koj yuav tsum ua kom tiav. Koj yuav tsum xa cov ntaub ntawv ntxiv uas nws thov. Koj yuav tsum ua qhov no txhawm rau khaws koj li Medi-Cal.
Kuv raug nug txog cov ntaub ntawv hauv tuam txhab nyiaj los ua pov thawj kuv cov nyiaj tau los. Kuv tsis muaj nyiaj hauv bank account. Kuv puas yuav tsum tau xa daim ntawv?
- If you do not have money, you can simply complete a sworn statement to the local Medi-Cal office that you do not have income or money.
Kuv yuav xa cov ntaub ntawv pov thawj li cas rau kuv qhov kev rov ua dua tshiab?
- You can turn in the proof by mail, phone, in person, or online.
- You may also contact a
Health Enrollment Navigator for free help. It will never cost money to apply for Medi-Cal. No one can make you pay to turn in Medi-Cal applications, renewals, or proof. - Local Medi-Cal office workers are here to help. They can help in-person or by phone. They can tell you about the renewal form. They can also help you complete your renewal form.
- Tej zaum yuav muaj sijhawm tos ntev ntawm lub chaw ua haujlwm thiab hauv xov tooj.
- Koj tuaj yeem thov kev pab dawb hauv txhua hom lus. Koj tuaj yeem tau txais kev pabcuam hais lus ntawm tus kheej lossis hauv xov tooj.
- Medi-Cal chaw ua haujlwm muaj cov neeg ua haujlwm hais lus ua lwm yam lus.
- Lawv kuj siv xov tooj yam lus.
- You have a right to get services in your preferred language.
Tsis Muaj Peev Xwm Ntxiv lawm
Kuv tsis tau xa kuv daim ntawv rov ua dua tshiab lossis cov ntaub ntawv. Kuv tau txais tsab ntawv ceeb toom tias kuv qhov Medi-Cal yuav xaus. Kuv yuav ua li cas?
- If you get a renewal form and do not complete it, your Medi-Cal will end.
- Yog tias nws tsawg dua 90 hnub txij li hnub ntawm tsab ntawv:
- Turn in your renewal form or missing information. Your local Medi-Cal office will see if you still get Medi-Cal. You do not need to turn in a new application.
- Yog tias nws yog ntau tshaj 90 hnub tom qab hnub ntawm tsab ntawv:
- You must turn in a new Medi-Cal application.
Kuv tau txais tsab ntawv ceeb toom tias kuv tsis tau txais Medi-Cal lawm. Kuv xav tias kuv tseem yuav tsum tau txais nws. Kuv yuav ua li cas?
- You can ask your local Med-Cal office to look at your case. Contact your local Medi-Cal office.
- If they cannot help you, you can ask for a Medi-Cal Fair Hearing.
- You can turn in an online request here.
- Koj tseem tuaj yeem hu rau Lub Xeev Lub Rooj Sib Hais Plaub ntawm tus xov tooj hu dawb ntawm (800) 743-8525.
Kuv yuav ua li cas yog tias kuv khwv tau nyiaj ntau dhau rau Medi-Cal?
- Koj tuaj yeem tau txais ib daim phiaj xwm kev noj qab haus huv ntiag tug los ntawm Covered California. Koj tuaj yeem tau txais kev pabcuam nyiaj txiag.
- If you qualify, your local Medi-Cal office will share your information. Covered California will enroll you in a quality plan. They will select a plan that gives the best value at the lowest cost.
- Look out for important notices from Covered California. The envelope may say “Stay Covered with Covered California.”
- Yog tias koj tau txais tsab ntawv ceeb toom kom paub meej tias koj txoj kev npaj, teb tam sim ntawd. Koj yuav muaj kev xaiv los hloov koj txoj kev npaj lossis tshem tawm.
- Visit CoveredCA.com or call Covered California’s service center at (800) 300-1506 to learn more.
Nkag mus rau Kev Saib Xyuas Thaum Muaj Xwm Ceev
Kuv muaj kev teem sij hawm kho mob, kho hniav lossis kho qhov muag. Kuv daim ntawv rov ua dua tshiab yuav dhau lub hli no. Kuv yuav ua li cas?
- Koj tuaj yeem mus rau koj lub sijhawm teem tseg. Koj tseem muaj Medi-Cal thaum lub nroog tab tom saib koj daim ntawv rov ua dua tshiab. Nws tsuas yog xaus yog tias koj tsis tsim nyog ntxiv lawm.
- Yog tias koj tsis tsim nyog, koj yuav tau txais tsab ntawv ceeb toom txog kev nqis tes ua. Nws yuav hais thaum koj Medi-Cal xaus. Koj tuaj yeem tau txais kev saib xyuas txog hnub no.
Kuv xav tias kuv qhov Medi-Cal tau ua yuam kev lawm. Kuv thov kom lub rooj sib hais. Kuv puas tseem muaj Medi-Cal?
- Koj daim ntawv ceeb toom muaj hnub kawg rau koj Medi-Cal. Yog tias koj thov kom lub rooj sib hais ua ntej koj qhov Medi-Cal xaus, koj tseem tau txais Medi-Cal.
Scam ceeb toom
Ib tug neeg thov kom kuv tau nyiaj los ua kom tiav kuv daim ntawv thov Medi-Cal.
- Medi-Cal will never ask for money to turn in a renewal. If you get a call asking for money to complete your renewal, report it. Please call the Medi-Cal fraud hotline at (800) 822-6222.