Q1. Kuv yuav them li cas?​​ 

A1. For medical and dental overpayments, DHCS accepts Electronic Funds Transfer (EFT) or checks. EFT is DHCS’s preferred method for receiving payments. To make an EFT payment, please visit the Third Party and Liability and Recovery page.​​ 

Yog xav paub ntxiv txog kev xa nyiaj siv EFT, thov saib phau ntawv qhia txog TPLRD EFT.
​​ 

Yog tias them los ntawm daim tshev, thov xa cov nyiaj them mus rau qhov chaw nyob hauv qab no:
{cph0} Lub Tsev Haujlwm Saib Xyuas Kev Noj Qab Haus Huv

Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Kev Noj Qab Haus Huv

Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Pabcuam Saib Box 997421 MS 4720
Sacramento, CA 95899-7421

Nco ntsoov suav nrog koj tus lej them nyiaj lossis Tus Neeg Muab Kev Pabcuam Hauv Lub Tebchaws (NPI), xyoo kawg ntawm kev siv nyiaj (FYE), thiab Cov Nyiaj Tau Txais (AR) tus lej.​​ 

Q2. Cov paj laum raug suav li cas thiab tus nqi yog dab tsi?​​ 

A1. Cov paj laum tam sim no nce ntawm tus nqi 7% txhua xyoo pib hnub 61 txij li hnub nyob rau hauv tsab ntawv Statement of Account Status (SAS). Cov paj laum tsis tuaj yeem sib tham tau.​​ 

Q3. Koj txoj cai offset/withhold yog dab tsi?​​ 

Yog tias tus neeg muab kev pab tsis them tag nrho cov nyiaj them tshaj lossis tsim kom muaj daim ntawv cog lus them rov qab rau qhov kev lav phib xaub no hauv 60 hnub txij li hnub ntawm tsab ntawv SAS, DHCS yuav txwv tsis pub tus neeg muab kev pab them nqi Medi-Cal them 100% kom txog thaum cov nuj nqis raug them tas.​​ 

Q4. Cov kws kho mob yuav thov daim ntawv cog lus them rov qab li cas?​​ 

Txhawm rau thov daim ntawv cog lus them rov qab, cov kws kho mob yuav tsum xa email rau GCU@dhcs.ca.gov. Lub Chaw Them Nyiaj Tshaj Tawm yuav teb nrog cov kauj ruam tom ntej.​​ 

Nqe Lus Nug 5. Yog tias kuv tsis tau them nyiaj raws li kuv daim ntawv cog lus them rov qab, yuav ua li cas?​​ 

Thov hu rau peb ASAP ceeb toom rau peb ntawm kev them nyiaj lossis npaj them nqi. Cov kws kho mob uas ua tsis tau raws li daim ntawv cog lus them rov qab tau muab tso rau ntawm 100% txiav tawm.​​ 

Nqe Lus Nug 6. Thaum daim ntawv cog lus them rov qab, cov hom kev them nyiaj twg raug lees txais?​​ 

DHCS txais EFT thiab daim tshev them nqi. Peb kuj tseem tuaj yeem npaj kom tau txais cov nyiaj txiav tsis tu ncua ntawm cov kev thov Medi-Cal uas cov kws kho mob tau them.​​ 

Nqe Lus Nug 7. Yog tias kuv muaj lus nug txog qhov nyiaj tshuav ntawm tsab ntawv Statement of Account Status yuav ua li cas?​​ 

Thov hu rau Lub Chaw Pabcuam Xovtooj ntawm 1-800-541-5555 lossis xa mus rau nplooj ntawv Medi-Cal Contacts.
​​ 

Q8. Kev Thov Rov Hais Dua: Lub Chaw Haujlwm puas yuav ncua peb cov ntaub ntawv thaum peb tab tom nrhiav kev thov rov hais dua?​​ 

Tsis yog, koj lub luag haujlwm yuav nyob twj ywm kom txog thaum nws them tag nrho. Nws raug nquahu kom koj them koj qhov nyiaj tshuav tag nrho txawm tias thaum lub sijhawm thov rov hais dua. Yog tias koj qhov kev thov rov hais dua ua tiav, txhua qhov nyiaj vim koj yuav raug xa rov qab.​​ 

Nqe Lus Nug 9. Tus nqi tshuav tsis txaus: Koj puas muaj cai nkag mus saib cov ntaub ntawv ntawm tus neeg mob thiab hnub tim ntawm kev pabcuam yog tias koj tau them nyiaj ntau dhau?​​ 

Thov hu rau Chaw Pabcuam Xov Tooj ntawm (800) 541-5555 lossis mus saib nplooj ntawv Medi-Cal Contacts kom paub ntxiv.​​