付款问题和争议解决途径
医院和专业护理机构 COVID-19 员工保留补助金 (WRP)
雇主（CE、CSE、PGE 和独立医生）的付款发放流程
如果 CE、CSE、PGE 和独立医生对付款明细报告和/或收到的金额有疑问，可以发送电子邮件至 DHCS，地址为 wrp@dhcs.ca.gov。 所有用于更正先前提交内容的补充申请必须在不迟于 年 6 月9 2023收到。付款问题示例可能包括：
- 合格工人数量和批准收到的资金与申请提交的内容不同，且 DHCS 没有提供任何理由。
- 根据时间基础批准，支付金额不正确（即兼职与全职、奖金金额未正确包含等）。
- 雇主/实体申请被拒绝，且雇主/实体未及时重新提交。
- 雇主/实体在早先的提交中无意地排除了合格的员工。
工人工资争议/问题处理流程
If a worker believes they should have received a Hospital and Skilled Nursing Facility COVID-19 WRP or that the amount of the retention payment should have been higher, the worker, or a representative from their union, must first write to their employer to request a review. The employer has 30 days to review. If the employer does not correct the issue within 30 days, the worker can then file a claim with the Labor Commissioner’s Office. For more information about filing a claim, please visit Division of Labor Standards Enforcement (DLSE) (ca.gov).