All Medi-Cal members have their Medi-Cal looked at once per year. Everyone has a different renewal date
You will get a letter in the mail that tells you when your renewal is due.
You can check your renewal date in your online account.
- Log into BenefitsCal.
- You can also create a new account.
- If you don’t know how, go to KeepMediCalCoverage.org.

Do I need to complete a Medi-Cal renewal form?

Not all Medi-Cal members need to complete a renewal form.
- Your local Medi-Cal office will review the information they have. They also check other government databases.
- If they confirm you are eligible, they will renew you. You will get a notice if you are renewed. You do not need to do anything else.
Others will need to give more information.
- Your local Medi-Cal office will send you a renewal form. It will be in a bright yellow envelope.
- If you get a form, you must complete it. You must also turn in the extra information it requests. You must do this to keep your Medi-Cal.

How can I submit my renewal?

The fastest and easiest way is online. Log in or create an account with
BenefitsCal. If you don’t know which one to use, visit KeepMediCalCoverage.org.
You can turn in your renewal through the mail. Follow the directions on your renewal form.
You can complete your renewal over the phone. Call the number on your renewal form. There might be a long wait time.
You can complete your renewal in-person. Go to your local Medi-Cal office. There might be a long wait time. Every Medi-Cal office has different ways to attend to their Medi-Cal members.
Help is available. Contact your local Medi-Cal office or a Health Enrollment Navigator.

What information do I need to give to my local Medi-Cal office?

Your local Medi-Cal office will ask for what they need.
They only ask for things that affects your Medi-Cal. They need details and proof of any changes.
They will need to know if you:
- Get married or divorced
- Have a child, adopt or place a child for adoption
- Become pregnant
- Get more or less money
- Get any other health coverage, like through a job or Medicare. This won’t stop your Medi-Cal.
- Move, or change who is living in your home
- Have become disabled or had a change in your disability
- Have a change in how you file your income taxes, such as starting or stopping claiming someone as a tax dependent.
- Have a change in citizenship or immigration status
- Are incarcerated (jail, prison, etc.) or released from incarceration
- Have a change in American Indian or Alaska Native status
- Have a change in your tribal status
- Change your name, date of birth or Social Security Number (SSN)
- Have any other changes that may affect your income or household size
If you get income, you may need to give proof. The form lists examples such as pay stubs and tax returns.
You do not need to tell us about non-income assets. These include bank accounts, homes, and vehicles.
- You don’t need to turn in proof of your assets and property.
- You need to report if a new person with property moves in.
- You need to report if you get money from your property. An example is rent payments paid to you.

What happens after I turn in my Medi-Cal renewal?

Your local Medi-Cal office will look at your renewal. They will determine if you still get Medi-Cal.
If your renewal is missing something, they will ask for more information. They will send you a notice telling you what they need.
If they have what they need, they will send you a notice. The notice will tell you whether or not you still get Medi-Cal.
- If you do, it will tell you that your Medi-Cal is renewed for one year.
- If you don’t, it will tell you when your Medi-Cal ends.

How did Medi-Cal get the information on the renewal form?

The renewal form has all the information Medi-Cal knows about you.
You gave most of the information in previous applications and renewals.
Some may come from other places Medi-Cal has access to. These include:
- Social Security
- Employment Development Department

What do I need to do with the form that Medi-Cal sent to me?

You need to read the pre-populated information. If it is wrong, make changes or updates on the form.
You need to give proof when the renewal tells you to. instructed.
If you get income, you need to give proof. The form lists examples. They include pay stubs and tax returns.
You do NOT need to complete the section about non-income assets and property or give proof.

I am an immigrant receiving restricted Medi-Cal. I heard a new law gives full Medi-Cal coverage. What can I do?

California passed a law that expands free, full-scope Medi-Cal coverage. All residents regardless of immigration status are eligible. The new rules start January 1, 2024.
You will need to renew your current coverage when you get a notice. It will continue until the end of the year.
On January 1, 2024, you will get full-scope coverage. Your
local Medi-Cal office will transfer you. You do not need to do anything. They will send you a letter about your new benefits.

I got a letter or notice but not the yellow envelope. What do I need to do?

Not all Medi-Cal members need to complete a renewal form.
- Your local Medi-Cal office will review the information they have. They also check other government databases.
- If they confirm you are eligible, they will renew you. You will get a notice if you are renewed. You do not need to do anything else.
Other people will need to give more information.
- Your local Medi-Cal office will send you a renewal form. It will be in a bright yellow envelope.
- If you get a form, you must complete it. You must also turn in the extra information it requests. You need to do this to keep your Medi-Cal.

I am being asked for bank statements to prove my income. I do not have money in the bank account. Do I need to submit a statement?

If you do not have money, you can simply complete a sworn statement to the local Medi-Cal office that you do not have income or money.

How do I submit the proof for my renewal?

You can turn in the proof by mail, phone, in person, or online.
You may also contact a
Health Enrollment Navigator for free help. It will never cost money to apply for Medi-Cal. No one can make you pay to turn in Medi-Cal applications, renewals, or proof.
Local Medi-Cal office workers are here to help. They can help in-person or by phone. They can tell you about the renewal form. They can also help you complete your renewal form.
- There may be long wait times at the office and on the phone.
You may also ask for free help in any language. You can get language services in-person or by phone.
- Medi-Cal offices have staff that speak in other languages.
- They also use a language telephone service.
- You have a right to get services in your preferred language.

No Longer Covered

I did not turn in my renewal form or information. I got a notice that my Medi-Cal is ending. What can I do?

If you get a renewal form and do not complete it, your Medi-Cal will end.
If it is less than 90 days from the date on the letter:
- Turn in your renewal form or missing information. Your local Medi-Cal office will see if you still get Medi-Cal. You do not need to turn in a new application.
If it is more than 90 days after the date on the letter:
- You must turn in a new Medi-Cal application.

I got a notice that I no longer get Medi-Cal. I think I still should get it. What can I do?

You can ask your local Med-Cal office to look at your case. Contact your local Medi-Cal office.
If they cannot help you, you can ask for a Medi-Cal Fair Hearing.
- You can turn in an online request here.
- You can also call the State Hearings Division toll free at (800) 743-8525.

What can I do if I make too much money for Medi-Cal?

You may get a private health plan through Covered California. You could also get financial assistance.
If you qualify, your local Medi-Cal office will share your information. Covered California will enroll you in a quality plan. They will select a plan that gives the best value at the lowest cost.
Look out for important notices from Covered California. The envelope may say “Stay Covered with Covered California.”
If you get a notice asking to confirm your plan, respond right away. You will have the option to change your plan or cancel.
Visit CoveredCA.com or call Covered California’s service center at (800) 300-1506 to learn more.

Access to Care During Renewal

I have a medical, dental or eye doctor appointment. My renewal form is due this month. What can I do?

You may go to your appointment(s). You still have Medi-Cal while the county is looking at your renewal form. It will only end if you are no longer eligible.
If you are not eligible, you will get a notice of action. It will say when your Medi-Cal ends. You can get care until this date.

I think my Medi-Cal ended in error. I asked for a hearing. Do I still have Medi-Cal?

Your notice had a date for your Medi-Cal ended. If you asked for a hearing before your Medi-Cal ended, you still get Medi-Cal.

Scam Alert

Somebody asked me for money to complete my Medi-Cal renewal.

Medi-Cal will never ask for money to turn in a renewal. If you get a call asking for money to complete your renewal, report it. Please call the Medi-Cal fraud hotline at (800) 822-6222.