Department of Health Care Services Contacts
Need assistance with Medi-Cal programs and services, filing a complaint, or have a question about Medi-Cal? Call or email the Ombudsman.
Below you will find the phone number, e-mail, and mailing address for programs and divisions within DHCS:
A-Z Program Name | Phone / email | Mailing Address |
|---|---|---|
| American Indian Maternal Support Services | 916-449-5770 | P.O. Box 997413, MS 8502 Sacramento, CA 95899-7413 |
| Assisted Living Waiver | (916) 552-9105 | P.O. Box 997437, MS 0018 Sacramento, CA 95899-7437 |
(916) 440-7550 (800) 822-6222 | P.O. Box 997413, MS 2000 | |
| Benefits | medi-cal.benefits@dhcs.ca.gov | |
Benefits Identification Card (BIC)
| Local County Offices | |
California Children’s Services (CCS)
| (916) 552-9105 | 1501 Capitol Avenue, MS 4502 Sacramento, CA 95899-7437 |
California Medicaid Management Information Systems (CA-MMIS) Operations Beneficiary questions on:
Provider questions on:
| Beneficiaries:
Providers:
| Beneficiaries: California Department of Health Care Services/Beneficiary Services Center P.O. Box 138008 Sacramento, CA 95813-8008 Providers: CA-MMIS Fiscal Intermediary P.O. Box 13029 Sacramento, CA 95813-4029 California MMIS FI, Out-of-State Unit P.O. Box 15507 Sacramento, CA 95852-1507 California MMIS FI, SPBU P.O. Box 13077 Sacramento, CA 95813-4077 |
| Change Address (or income, name, or employment) | Local County Offices | |
| Children’s Medical Services (CMS) | CMS Contact Listing | CMS Contact Listing |
| (916) 552-9100 | P.O. Box 997419, MS 4500 Sacramento, CA 95899-7419 | |
| County Mental Health Plan Information | ||
| Data and Research Committee | (916) 713-8200 | P.O. Box 997413, MS 0021 Sacramento, CA 95899-7413 |
| Driving Under the Influence | (916) 322-2964 | P.O. Box 997413, MS 2602 Sacramento, CA 95899-7413 |
| Medi-Cal Dental Program | Beneficiaries:
Providers: Hearing Impaired (TTY): | Beneficiaries: P.O. Box 15539 Providers: |
| Diagnosis Related Group Hospital Inpatient Payment Methodology | drg@dhcs.ca.gov | |
| Director’s Office | P.O. Box 997413, MS 0000 Sacramento, CA 95899-7413 | |
| Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) | P.O. Box 60172 Los Angeles, CA 90060-0172 | |
| FFDEstimates@dhcs.ca.gov | P.O. Box 997413, MS 1200 Sacramento, CA 95899-7413 | |
| Form 1095-B Proof of Health Coverage | (844) 253-0883 | |
| Genetically Handicapped Persons Program | General questions:
Applications and renewals: Service Authorization Requests (SARs) Questions about SAR status: | P.O. Box 997413, MS 8100 Sacramento, CA 95899-7413 |
| Health Insurance Portability and Accountability Act (HIPAA) | (916) 552-9444 | P.O. Box 997413, MS 4721 Sacramento, CA 95899-7413 |
| HCPCFC@dhcs.ca.gov | P.O. Box 997413, MS 8100 Sacramento, CA 95899-7413 | |
| Hearing Aid Coverage for Children Program (HACCP) | (833) 956-2878
haccp@maximus.com | P.O. Box 138000
Sacramento, CA 95813 |
| High Risk Infant Follow-Up | (916) 327-1400 | P.O. Box 997413, MS 8100 Sacramento, CA 95899-7413 |
| Hospital Presumptive Eligibility Program | dhcshospitalpe@dhcs.ca.gov | |
| Indian Health Program | (916) 449-5770 | P.O. Box 997413, MS 8502 Sacramento, CA 95899-7413 |
| Legislative and Governmental Affairs | (916) 440-7500 | P.O. Box 997413, MS 0006 Sacramento, CA 95899-7413 |
| Medi-Cal Access Program | (800) 433-2611 | P.O. Box 15559
Sacramento, CA 95852-0559 |
| Medi-Cal Contact List | ||
| (800) 541-5555 | P.O. Box 997417, MS 4607
|
| Medi-Cal Managed Care Division | (916) 449-5000 | P.O. Box 997413, MS 4400 Sacramento, CA 95899-7413 |
Medi-Cal Managed Care Ombudsman
| (888) 452-8609 mmcdombudsmanoffice@dhcs.ca.gov | |
| Mental Health Services (Individuals) | (916) 322-7445 | 1501 Capitol Avenue, MS 4000 |
| Mental Health Ombudsman | (800) 896-4042 mhombudsman@dhcs.ca.gov | |
| Newborn Hearing Screening Program | (877) 388-5301 | P.O. Box 997413, MS 8103 Sacramento, CA 95899-7413 |
| Office of Civil Rights | (916) 440-7370 civilrights@dhcs.ca.gov | Office of Civil Rights P.O. Box 997413, MS 0009 Sacramento, CA 95899-7413 |
| (916) 440-7660 | Media Services: P.O. Box 997413, MS 0025 Sacramento, CA 95899-7413 |
| Office of Family Planning | (916) 650-0414 Fax: (916) 650-0454 | Department of Health Care Services Office of Family Planning P.O. Box 997413, MS 8400 Sacramento, CA 95899-7413 |
(855) 347-9227 epsdt@dhcs.ca.gov | P.O. Box 60172 Los Angeles, CA 90060-0172 | |
| Presumptive Eligibility for Pregnant Women | pe@dhcs.ca.gov | |
| Pre-Admission Screening and Resident Review | itservicedesk@dhcs.ca.gov | |
| Office of Tribal Affairs | (916) 449-5770 | P.O. Box 997413, MS 8502 Sacramento, CA 95899-7413 |
| Provider Enrollment | (916) 323-1945 | |
| Public Records Act Desk | DHCS PRA Portal | DHCS Legal Services
ATTN: PRA Request P.O. Box 997413, MS 0012 Sacramento, CA 95899-7413 |
| Regulations | P.O. Box 997413, MS 0015 Sacramento, CA 95899-7413 | |
| Request for Medical Records | privacyofficer2@dhcs.ca.gov | |
| Small Business/Disabled Veteran Business Enterprise (SB/DVBE) Advocate | (916) 552-9525 | P.O. Box 997413, MS 4200 Sacramento, CA 95899-7413 |
| Subpoena Desk | subpoenadesk@dhcs.ca.gov | |
| Substance Use Disorder Services | (877) 685-8333 | 1501 Capitol Avenue, MS 4000 P.O. Box 997413 Sacramento, CA 95899-7413 |
| Suspended & Ineligible Provider List (Medi-Cal) | dhcsmandatorysuspensionsdesk@dhcs.ca.gov | |
Transportation
| dhcsnmt@dhcs.ca.gov | |
| Third Party Liability and Recovery Division: Including – Personal Injury, Estate Recovery, Class Action, Medical Malpractice, Workers’ Compensation, Provider Overpayments Program, Special Needs Trust, Health Insurance Premium Payment, Other Health Coverage, Working Disabled Program, Quality Assurance Fee Program | (916) 650-0490 | P.O. Box 997425, MS 4720 Sacramento, CA 95899-7425 |
| Verification of Employment (Human Resources Branch) | hrdmailbox@dhcs.ca.gov |
Did you find a broken link, outdated information, or any other technical issue on the DHCS website? Email us at contactus@dhcs.ca.gov.