​​​​​​​​Department of Health Care Services Contacts

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Need assistance with Medi-Cal programs and services, filing a complaint, or have a question about Medi-Cal? Call or email the Ombudsman.
 

Below you  will find the phone number, e-mail, and mailing address for programs and divisions within DHCS:

A-Z Program​​ Name Phone / email Mailing Address​​
(916) 650-6579
​P.O. Box 997413, MS 8502
Sacramento, CA 95899-7413
​Audits & Investigations
​(916) 440-7550 P.O. Box 997413, MS 2000​
Local CCS County Offices Local CCS County Offices
Local CHDP County Offices Local CHDP ​County Offices
Children's Medical Services (CMS)
CMS Contact Listing  ​​CMS Contact Listing

Clinical Assurance and Administrative Support

​(916) 552-9100
​P.O. Box 997419, MS 4500​
Sacramento, CA 95899-7419
​(916) 449-5770
​P.O. Box 997413, MS 8502
Sacramento, CA 95899-7413
​(916) 440-7617
​P.O. Box 942732, MS 7005
Sacramento, CA 94234-7320
Medi-Cal Dental Program​

Beneficiaries:

  • Telephone Service Center: (800) 322-6384
  • Hearing Impaired (TTY): (800) 735-2922
 
Providers:
Telephone Service Center: (800) 423-0507
 
Patient Eligibility: (800) 456-2387
POS/Internet Help Desk: (800) 541-5555
(outside of California, please call (916) 636-1980)
 
Hearing Impaired (TTY): (800) 735-2922

Beneficiaries:

P.O. Box 15539
Sacramento, CA 95852-1539
 
Providers:
P.O. Box 15609
Sacramento, CA 95852-0609
​Director's Office
P.O. Box 997413, MS 0000
Sacramento, CA 95899-7413

(855) 347-9227

Fax: (916) 440-5758

EPSDT@dhcs.ca.gov

​P.O. Box 60172
Los Angeles, CA 90060-0172

 Fiscal Forecasting Division

​(916) 440-7525
​P.O. Box 997413, MS 1200
Sacramento, CA 95899-7413 ​
General questions:
(916) 552-9105 and make the following selections:
  • First, select Option 2 for GHPP
  • Next, select Option 2 for Eligibility

Ghppeligibility@dhcs.ca.gov

Applications and renewals: 
Fax: (916) 440-5762
 
Service Authorization Requests (SARs)
(SARs) 
(916) 552-9100
Fax: (916) 440-5318
 
Questions about SAR status:
​P.O. Box 997413, MS 8100
Sacramento, CA 95899-7413
Health Insurance Portability and Accountability Act (HIPAA)

(916) 552-9444

 

​P.O. Box 997413, MS 4721
Sacramento, CA 95899-7413

 Health Care Program for Children in Foster Care

​(916) 327-1400
​P.O. Box 997413, MS 8100
Sacramento, CA 95899-7413 ​
​(916) 327-1400
​P.O. Box 997413, MS 8100
Sacramento, CA 95899-7413
​(916) 449-5770
​P.O. Box 997413, MS 8502
Sacramento, CA 95899-7413
Legislative and Governmental Affairs

​(916) 440-7500
​P.O. Box 997413, MS 0006
Sacramento, CA 95899-7413
​​Medi-Cal Access Program
​(800) 433-2611​
​P.O. Box 15559
Sacramento, CA 95852-0559​
​(916) 449-5000
​P.O. Box 997413, MS 4400
Sacramento, CA 95899-7413
Mental Health Substance Use Disorder Services (MHSUDS)
​(916) 322-7445
​1501 Capitol Avenue, MS 4000
P.O. Box 997413
Sacramento, CA 95899-7413​

​(916) 322-5794

or (877) 388-5301

nhsp3@dhcs.ca.gov

P.O. Box 997413, MS 8103
Sacramento, CA 95899-7413
​Non-Emergency Medical Transportation (NEMT) Information

(858) 495- 3666​

​Office of Civil Rights
​(916) 440-7370
civilrights@dhcs.ca.gov​
Office of Civil Rights​
P.O. Box 997413, MS 0009
Sacramento, CA 95899-7413
Office of Communications ​​(916) 440-7660​
​Media Services:
P.O. Box 997413, MS 0025
Sacramento, CA 95899-7413

Office of Family Planning​

(916) 650-0414

Fax: (916) 650-0454

 

Department of Health Care Services
Office of Family Planning
P.O. Box 997413, MS 8400
Sacramento, CA 95899-7413​

Ombudsman

 

Medi-Cal Managed Care
(888) 452-8609
 
Mental Health
(800) 896-4042
Pediatric Day Health Care (PDHC)
​(855) 347-9227
Fax: (916) 440-5758
​P.O. Box 60172
Los Angeles, CA 90060-0172
​(916) 449-5770
​P.O. Box 997413, MS 8502
Sacramento, CA 95899-7413
​(855) 347-9227
Fax: (916) 440-5758
​P.O. Box 60172
Los Angeles, CA 90060-0172
​​P.O. Box 997413, MS 0015
Sacramento, CA 95899-7413
Small Business/Disabled Veteran Business Enterprise (SB/DVBE) Advocate
(916) 552-9525
P.O. Box 997413, MS 4200
Sacramento, CA 95899-7413
​(916) 449-5770
​P.O. Box 997413, MS 8502
Sacramento, CA 95899-7413

 State Office of Rural Health

​(916) 449-5770
​P.O. Box 997413, MS 8502
Sacramento, CA 95899-7413​
Substance Use Disorder Services (877) 685-8333
​1501 Capitol Avenue, MS 4000
P.O. Box 997413
Sacramento, CA 95899-7413
 
Did you find a broken link, outdated information, or any other technical issue on the DHCS website? Email us at contactus@dhcs.ca.gov​.​​
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Last modified date: 10/16/2019 4:37 PM