|
American Indian Maternal Support Services | 916-449-5770 | P.O. Box 997413, MS 8502 Sacramento, CA 95899-7413 |
|
Assisted Living Waiver | (916) 552-9105 | P.O. Box 997437, MS 0018
Sacramento, CA 95899-7437 |
Audits & Investigations | (916) 440-7550
(800) 822-6222
fraud@dhcs.ca.gov | P.O. Box 997413, MS 2000 |
|
Benefits | medi-cal.benefits@dhcs.ca.gov | |
Benefits Identification Card (BIC) - Did you lose your BIC?
- Was your BIC stolen?
- Perhaps, you never received your BIC.
| Local County Offices | |
-
Request CCS Numbered Letters
| Local CCS County Offices
iscdwebpageinquiries@dhcs.ca.gov | |
California Medicaid Management Information Systems (CA-MMIS) Operations
Beneficiary questions on: - Medi-Cal Eligibility
- Benefits
- Benefits Identification Card
Provider questions on: - Medi-Cal claims
- Provider Enrollment
- Diagnosis/Procedure Codes
- Problems with Medi-Cal Website
| Beneficiaries: - Telephone Service Center: (800) 541-5555
- Medi-Cal Out-of-Pocket Expense Reimbursement (Conlan):
(916) 403-2007 - Hearing Impaired (TTY): (866) 784-2595
Providers: - Telephone Service Center: (800) 541-5555
- Provider-Telecommunications Network (PTN): (800) 786-4346
- Out-of-State Provider Support: (916) 636-1960
- Small Provider Billing Assistance: (916) 636-1275
- Hearing Impaired (TTY): (800) 541-5555 Opt 1. Opt. 1 Opt. 7
|
Beneficiaries:
California Department of Health Care Services/Beneficiary Services Center
P.O. Box 138008
Sacramento, CA 95813-8008
Providers:
CA-MMIS Fiscal Intermediary
P.O. Box 13029
Sacramento, CA 95813-4029
California MMIS FI, Out-of-State Unit
P.O. Box 15507
Sacramento, CA 95852-1507
California MMIS FI, SPBU
P.O. Box 13077
Sacramento, CA 95813-4077 |
| Change Address (or income, name, or employment) | Local County Offices | |
Children's Medical Services (CMS)
|
CMS Contact Listing | CMS Contact Listing |
Clinical Assurance | (916) 552-9100 | P.O. Box 997419, MS 4500
Sacramento, CA 95899-7419 |
|
County Mental Health Plan Information | | |
| (916) 713-8200 | P.O. Box 997413, MS 0021 Sacramento, CA 95899-7413 |
| Driving Under the Influence | (916) 322-2964
duiproviders@dhcs.ca.gov | P.O. Box 997413, MS 2602
Sacramento, CA 95899-7413 |
Medi-Cal Dental Program
|
Beneficiaries: - Telephone Service Center: (800) 322-6384
- Hearing Impaired (TTY): (800) 735-2922
Providers: Telephone Service Center:
(800) 423-0507
Patient Eligibility: (800) 456-2387
POS/Internet Help Desk: (800) 541-5555
(outside of California, please call (916) 636-1980)
Hearing Impaired (TTY): (800) 735-2922 | Beneficiaries: P.O. Box 15539 Sacramento, CA 95852-1539
Providers: P.O. Box 15609 Sacramento, CA 95852-0609 |
|
Diagnosis Related Group Hospital Inpatient Payment Methodology | drg@dhcs.ca.gov | |
| Director's Office | | P.O. Box 997413, MS 0000 Sacramento, CA 95899-7413 |
|
epsdt@dhcs.ca.gov | P.O. Box 60172 Los Angeles, CA 90060-0172 |
Fiscal Forecasting Division
| FFDEstimates@dhcs.ca.gov | P.O. Box 997413, MS 1200 Sacramento, CA 95899-7413 |
|
Form 1095-B Proof of Health Coverage | (844) 253-0883
Local County Offices | |
| General questions: (916) 552-9105 and make the following selections: - First, select Option 2 for GHPP
- Next, select Option 2 for Eligibility
ghppeligibility@dhcs.ca.gov
Applications and renewals:
Fax: (916) 440-5762
Service Authorization Requests (SARs) (SARs) (916) 552-9100
Fax: (916) 440-5318 Questions about SAR status: | P.O. Box 997413, MS 8100 Sacramento, CA 95899-7413 |
Health Insurance Portability and Accountability Act (HIPAA)
| (916) 552-9444
hipaateam@dhcs.ca.gov | P.O. Box 997413, MS 4721 Sacramento, CA 95899-7413 |
Health Care Program for Children in Foster Care
|
HCPCFC@dhcs.ca.gov
| P.O. Box 997413, MS 8100 Sacramento, CA 95899-7413 |
Hearing Aid Coverage for Children Program (HACCP)
| (833) 956-2878
| P.O. Box 138000
Sacramento, CA 95813
|
| (916) 327-1400 | P.O. Box 997413, MS 8100 Sacramento, CA 95899-7413 |
|
Hospital Presumptive Eligibility Program | dhcshospitalpe@dhcs.ca.gov | |
| (916) 449-5770 | P.O. Box 997413, MS 8502 Sacramento, CA 95899-7413 |
Legislative and Governmental Affairs
| (916) 440-7500 | P.O. Box 997413, MS 0006 Sacramento, CA 95899-7413 |
Medi-Cal Access Program
| (800) 433-2611
| P.O. Box 15559
Sacramento, CA 95852-0559
|
| | |
Medi-Cal Eligibility Division - Eligibility, annual renewals
| (800) 541-5555
medi-calnow@dhcs.ca.gov | P.O. Box 997417, MS 4607
Sacramento, CA 95899-7417 |
| (916) 449-5000 | P.O. Box 997413, MS 4400 Sacramento, CA 95899-7413 |
Medi-Cal Managed Care Ombudsman - Helps with urgent enrollment and disenrollment issues
- Connects you with the right person/department to help you resolve a problem
- Connects your with local resources in your county you can help you
- Connects you with patients rights services
- Helps you cancel health plan coverage
| (888) 452-8609
mmcdombudsmanoffice@dhcs.ca.gov | |
|
Mental Health Services (Individuals) | (916) 322-7445 | 1501 Capitol Avenue, MS 4000
P.O. Box 997413
Sacramento, CA 95899-7413 |
Mental Health Ombudsman
| (800) 896-4042
mhombudsman@dhcs.ca.gov | |
| (916) 322-5794 or (877) 388-5301
nhsp3@dhcs.ca.gov | P.O. Box 997413, MS 8103 Sacramento, CA 95899-7413 |
Office of Civil Rights
| (916) 440-7370
civilrights@dhcs.ca.gov
| Office of Civil Rights
P.O. Box 997413, MS 0009 Sacramento, CA 95899-7413
|
Office of Communications -
Stakeholder communications, press releases, and fact sheets
| (916) 440-7660
| Media Services: P.O. Box 997413, MS 0025 Sacramento, CA 95899-7413
|
Office of Family Planning
| (916) 650-0414 | Department of Health Care Services Office of Family Planning P.O. Box 997413, MS 8400 Sacramento, CA 95899-7413 |
Pediatric Day Health Care (PDHC) | (855) 347-9227 | P.O. Box 60172 Los Angeles, CA 90060-0172 |
|
Presumptive Eligibility for Pregnant Women | pe@dhcs.ca.gov | |
|
Pre-Admission Screening and Resident Review | itservicedesk@dhcs.ca.gov | |
Office of Tribal Affairs
| (916) 449-5770 | P.O. Box 997413, MS 8502 Sacramento, CA 95899-7413 |
|
Provider Enrollment | (916) 323-1945
| |
|
Public Records Act Desk |
DHCS PRA Portal | DHCS Legal Services
ATTN: PRA Request
P.O. Box 997413, MS 0012
Sacramento, CA 95899-7413 |
| | P.O. Box 997413, MS 0015 Sacramento, CA 95899-7413 |
| Request for Medical Records | privacyofficer2@dhcs.ca.gov
| |
|
Small Business/Disabled Veteran Business Enterprise (SB/DVBE) Advocate | (916) 552-9525 | P.O. Box 997413, MS 4200 Sacramento, CA 95899-7413 |
| Subpoena Desk | subpoenadesk@dhcs.ca.gov | |
Substance Use Disorder Services
| (877) 685-8333 | 1501 Capitol Avenue, MS 4000 P.O. Box 997413 Sacramento, CA 95899-7413 |
| Suspended & Ineligible Provider List (Medi-Cal) | dhcsmandatorysuspensionsdesk@dhcs.ca.gov | |
Transportation - Non-emergency medical transportation (NEMT), nonmedical transportation (NMT)
| dhcsnmt@dhcs.ca.gov | |
| Third Party Liability and Recovery Division: Including - Personal Injury, Estate Recovery, Class Action, Medical Malpractice, Workers' Compensation, Provider Overpayments Program, Special Needs Trust, Health Insurance Premium Payment, Other Health Coverage, Working Disabled Program, Quality Assurance Fee Program | (916) 650-0490
dhcs-tplrd.general@dhcs.ca.gov
| P.O. Box 997425, MS 4720 Sacramento, CA 95899-7425 |
| Verification of Employment (Human Resources Branch) | hrdmailbox@dhcs.ca.gov | |
