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首頁服務模組 2:運作 MCP-Hub 合作夥伴關係​​ 

單元 2:運作 MCP-Hub 合作夥伴關係​​ 

第 1 節:概述​​ 

單元 2 描述現有 Medi-Cal 管理性護理計劃 (MCP) 在 MCP-Hub 關係中的簽約要求,並包括以下資訊:​​ 

  • MCP 和 Hub 的簽約考量。​​ 
  • 代表團。​​ 
  • MCP 與 Hubs 之間的合約類型。​​ 
  • 法律授權。​​ 
  • 強化照護管理 (ECM)、社區支援、社區健康照護員 (CHW) 服務及 Doula 服務的特定考量。​​ 

閱讀單元 2 之後,MCP 和 Hub 會對下列事項有更深入的了解:​​ 

  • 適用於 MCP-Hub 合作夥伴關係的現有要求。​​ 
  • 如何確定適當的契約關係。​​ 
  • 如何透過合約討論進行工作。​​ 

單元 2 主要心得​​ 

如果 MCP 和 Hub 尋求合作:​​ 

  • 根據 Hub 和 MCP 簽訂的協議類型,Hub 須遵守與其他分包商相同的適用要求。​​ 
  • The MCPs must adhere to requirements set forth in the MCP Contract, respective program requirements, and All Plan Letter (APL) guidance, as applicable.​​ 

See the References and Additional Resources  for a list of applicable guidance and additional resources for this module.​​ 

第 2 節:MCP-Hub 授權與簽約​​ 

代表團​​ 

當 MCP 合約下的某些 MCP 職責和義務(例如使用管理、憑證或索賠處理)委託給分包商或下游分包商時,即發生委託。 MCP 與 Hub 的合約安排通常需要 MCP 直接或間接將其部分(但非全部)職責和義務委派給 Hub。這些中心被視為行政部分授權實體,並須遵守 MCP 用於其他分包商的相同簽約和監督流程(如適用)。MCP 對於確保符合州和聯邦要求仍負最終責任。監督行政和部分委託的 Hub 對於保護 Medi-Cal 會員至關重要,可確保分包商和下游分包商符合 Medi-Cal 標準和要求(如適用)。​​ 

A Hub that does not take on duties and obligations of the MCP but supports Network Providers in completing administrative activities may be considered a third-party vendor rather than a Subcontractor or Downstream Subcontractor (see reference to Aliados Health in Module 1). It is the responsibility of the MCP and Hub to determine the Hub’s role and ensure that agreements or contracts reflect the requirements of that role.​​ 

MCP-Hub Contracting​​ 

根據中心與 MCP 直接或間接簽訂的合約中規定的工作範圍,中心可分為不同的承包商類別。MCP通常會與 Hubs 簽訂分包商合約,但有些 Hubs 可能是其他實體類型:​​ 

分包商(與 MCP 簽訂分包商協議):​​ 
Administrative Subcontractors: These entities handle administrative functions such as credentialing or claims processing.
Partially Delegated Subcontractors: These entities take on broader responsibilities, including obligations tied to specific Medi-Cal Member groups or certain service areas.
Downstream Subcontractors (Downstream Subcontractor Agreement with a Subcontractor or Downstream Subcontractor): Some Hubs are Downstream Administrative Subcontractors or Downstream Partially Delegated Subcontractors to the MCP. This would include, for example, an Independent Physician Association (IPA) with a partially delegated contract with an MCP entering into a Downstream Subcontractor Agreement with another organization (Organization A) to provide claims processing support. In that case, Organization A would be considered a Downstream Subcontractor of the MCP.
Network Providers (Network Provider Agreement with MCP or MCP’s Subcontractor or Downstream Subcontractor): Some Hubs order, refer, or render Covered Services in addition to their other Hub functions. These Hubs would be Network Providers in addition to being a Subcontractor or Downstream Subcontractor. Contracts with these Hubs would need to comply with the requirements for both (1) Subcontractor Agreements or Downstream Subcontractor Agreements, as applicable, and (2) Network Provider Agreements.
Third Party Vendors (Agreements with MCP Vary): Some Hubs centralize administrative functions for Network Providers without a direct or downstream contract with an MCP. These arrangements vary and may require vendors to enter into a Business Associates Agreement (BAA) with the MCP to meet Medi-Cal requirements.​​ 

See Types of Contracts Between MCPs and Hubs for more information, including a tool to help determine the appropriate contracting relationship category or categories for a given Hub organization.​​ 

MCP 與樞紐之間的合約類型​​ 

Subcontractors/Downstream Subcontractors                     MCPs may directly enter into Subcontractor Agreements with Hubs as Administrative Subcontractors or Partially Delegated Subcontractors. In addition, Subcontractors or Downstream Subcontractors may enter into Downstream Subcontractor Agreements with Hubs as Downstream Administrative Subcontractors or Downstream Partially Delegated Subcontractors.​​                               

Subcontractor Agreements. Per the MCP Contract, MCPs may directly enter into Subcontractor Agreements with qualified Subcontractors to delegate certain functions. Subcontractor Agreements must meet certain requirements outlined in detail below and in the MCP Contract.
Administrative Subcontractors
Partially Delegated Subcontractors
Fully Delegated Subcontractors
Downstream Subcontractor Agreements. MCPs may contract with Subcontractors who then enter into Downstream Subcontractor Agreements with entities for downstream services, as applicable. Downstream Subcontractors may also contract directly with entities for certain downstream services. Although the MCP would not hold the direct contract with the entity, the MCP maintains ultimate responsibility for that entity’s performance and compliance with applicable regulations, regardless of the layers of subcontracting.​​ 

DHCS 為與 MCP 直接簽訂合約的分包商定義了三種類型:​​                                                                      

DHCS 為 MCP 定義了三種類型的下游分包商:​​                                                                      

Downstream Administrative Subcontractors
Downstream Partially Delegated Subcontractors
Downstream Fully Delegated Subcontractors​​ 

例如,如果 Hub 與提供者機構簽訂合約,為參與 MCP 的 Medi-Cal 會員提供提供者訓練、申報、報告及其他管理功能,則該 Hub 就是下游分包商。如果提供者機構除了提供行政服務外,還下訂 單、轉介或提供承保服務,則該機構也是網絡提供者。​​                                                                      

Hubs 不會是完全委託分包商或下游完全委託分包商。完全委託分包商和下游完全委託分包商負責所有 MCP 合約功能,但 MCP 合約禁止的功能除外,例如向符合資格的 Medi-Cal 會員提供所有承保的 Medi-Cal 服務。因此,這些實體不會成為 Hub。完全授權分包商通常是其他 MCP。​​                                                                          

  • Network Providers. A Hub would contract both as (1) a Network Provider and (2) a Subcontractor or Downstream Subcontractor, as applicable, if the Hub is ordering, referring, or rendering covered Medi-Cal services in addition to its other duties as a Hub. If that is the case, MCPs must ensure the roles, functions, and payment structures for the Hub are clearly defined and documented in the MCP’s contracts and reporting to DHCS. Contracts with these Hubs would need to comply with the requirements for both (1) Subcontractor Agreements or Downstream Subcontractor Agreements, as applicable, and (2) Network Provider Agreements. See definitions below and refer to the MCP Contract and APL 19-001 or any superseding APL for more information on Network Provider Status.
           
    ​​               
網絡供應商​​ 分包商或下游分包商​​ 
  • Network Provider means any provider or entity that has a Network Provider Agreement with the MCP, the MCP’s Subcontractor, or MCP’s Downstream Subcontractor, and receives Medi-Cal funding directly or indirectly to order, refer, or render Covered Services under the MCP Contract. A Network Provider is not a Subcontractor or Downstream Subcontractor by virtue of the Network Provider Agreement.​​ 
  • 如果 Hub 根據 MCP 合約訂購、轉介或提供承保服務,則除其作為 Hub 的其他職責外,還應同時被視為 (1) 網絡提供者和 (2) 分包商或下游分包商(如適用)。​​ 
  • A Subcontractor means an individual or entity that has a Subcontractor Agreement with the MCP that relates directly or indirectly to the performance of the MCP’s obligations under the MCP contract. A Network Provider is not a Subonctractor solely because it enters into a Network Provider Agreement.​​ 
  • 下游分包商是指與分包商或下游分包商簽訂下游分包商協議的個人或實體。網絡提供商不會僅因為簽訂了網絡提供商協議而成為下游分包商。​​ 
  • 如果中心只提供網絡管理等服務,包括提供者簽約、資格認證或培訓,而不根據 MCP 合約訂購、轉介或提供承保服務,則中心只會被視為分包商或下游分包商(如適用),而不會同時被視為網絡提供者。​​  
  • Hubs as Third-Party Vendors. Hubs that centralize administrative functions for Network Providers may contract under Third-Party Vendor agreements. These arrangements may require vendors to enter into a BAA with the MCP to safeguard and protect the confidentiality, integrity, and availability of protected health information (PHI) and other confidential data, and meet other requirements under the MCP Contract.​​                                                

Hub-MCP 契約關係工具​​ 

說明: 此工具可供 MCP 和 Hub 使用,以確定特定 Hub 組織的適當合約關係類別。這也有助於確定對提供某些功能的 Hub 組織的額外要求。​​                                                                   

組織功能​​ 是​​ 否​​ 
組織是否將提供直接服務的組織的行政職能集中化?​​ 組織可能是第三方廠商、分包商或 Downstrea 分包商,視哪個實體與 MCP 直接簽訂合約而定。​​ 組織可能不適合擔任 Hub。​​ 
Hub 機構是否直接與 MCP 簽訂合約?​​ 組織是分包商或網絡提供商。​​ 組織是下游分包商、網路提供商、網外提供商或協力廠商。​​ 
Hub 機構是否直接與 MCP 簽訂合約?​​ 組織是分包商或網絡提供商。​​ 組織是下游分包商、網路提供商、網外提供商或協力廠商。​​ 
Hub 機構是否只提供行政支援?​​ 組織可能是第三方廠商、行政分包商或下游行政分包商,視與 MCP 直接簽訂合約的實體而定。​​ 組織是部分授權分包商的下游分包商,或​​ 
Hub 機構是否承擔人口的財務風險,例如透過按人頭支付的安排?​​ Additional Requirements may apply to the organization:
– Financial Viability
– Medical Loss Ratios (MLRs)
(See Module 3 for additional information)​​ 
無額外要求。​​ 
Hub 組織是否被指派特定的 Medi-Cal 會員人口?​​ Additional requirements may apply to the organization:
– Population Needs Assessment (PNA)
(See Module 3 for additional information)​​ 
無額外要求。​​ 

For more information on Subcontractor, Downstream Subcontractor, and Network Provider types and definitions, see References and Additonal Resources.​​ 

第 3 節:MCP-Hub 分包法律授權與要求​​ 

法律授權與要求​​ 

Federal law and state policy allow Medi-Cal MCPs to delegate functions to Subcontractors or Downstream Subcontractors, including Hubs, provided the MCP maintains ultimate responsibility for the Hub’s performance and compliance with applicable regulations, regardless of the layers of subcontracting. Required MCP duties and obligations for working with Subcontractors and Downstream Subcontractors are outlined in Section 3.1 of Exhibit A, Attachment III of the MCP Contract. Federal law requires contracts or written arrangements between an MCP and any Subcontractor or Downstream Subcontractor, including Hubs, to meet requirements set forth in the MCP Contract.​​ 

對於分包中心的簽約、監督和監管要求各有不同,這取決於所委派的具體職能以及分包中心是否代表 MCP 承擔財務風險。​​ 

MCP 和 Hub 的分包要求​​ 

MCP requirements for Subcontractors and Downstream Subcontractors are outlined in the MCP Contract Exhibit A, Attachment III, Subsection 3.1 (Network Provider Agreements, Subcontractor Agreements, Downstream Subcontractor Agreements, and Contractor’s Oversight Duties) and Exhibit J (Delegation Reporting and Compliance Plan) that must be submitted to DHCS. MCPs must complete Exhibit J for each Hub in each county in which they operate.​​                                                              

對於委託給 Hub 的任何 MCP 義務,不論是直接或間接透過額外的簽約或委託層級,與 Hub 簽訂的分包商協議或下游分包商協議必須包含某些條款,包括但不限於​​                                                              

  • 訂明所有委託活動、義務及相關報告責任。​​ 
  • Including the Hub’s agreement to perform the delegated activities, obligations, and reporting responsibilities in compliance with all applicable Medicaid laws and regulations, including sub regulatory guidance and contract provisions, and applicable state and federal laws.​​ 
  • 當 DHCS 或 MCP 確定 Hub 的表現不令人滿意時,規定撤銷授權活動或義務,或指定其他補救措施。​​ 

除上述要求外,MCP 必須確保 Hub 遵守 MCP 合約附錄 A、附錄 III 和APL 23-006 或任何替代 APL 中列出的所有要求。​​                                          

MCP-Hub 分包工具​​ 

MCP-Hub 分包協議清單​​ 

與 Hub 的分包商協議和下游分包商協議遵循適用於其他 MCP 分包關係的相同規則。與任何分包商或下游分包商一樣,MCP 必須向 DHCS 報告與 Hubs 訂立的所有合約服務。分包商協議和下游分包商協議模板必須提交 DHCS 審核和批准。​​ 

Instructions: Use the checklist below when developing a Subcontractor Agreement or Downstream Subcontractor Agreement with a Hub. Please note that this checklist is not exhaustive and that MCPs must still comply with all Subcontractor Agreement and Downstream Subcontractor Agreement requirements in the MCP Contract and other authorities.​​ 

每份分包商協議和下游分包商協議必須​​ :​​ 

  1. 明確概述所有委託活動、責任和所需報告。​​ 
  2. Specify that the Subcontractor or Downstream Subcontractor is bound by the same obligations and requirements as the MCP per its contract with DHCS, as applicable.​​ 
  3. 包含確保分包商或下游分包商遵守所有適用 Medicaid 法律與法規的文字。​​ 
  4. 如果分包商或下游分包商未能達到預期的績效,提供撤銷委託的程序。​​ 
  5. Include a Subcontractor’s or Downstream Subcontractor’s ownership and control disclosures per APL 23-006 or any superseding APL.​​ 
  6. 指定分包商或下游分包商必須向 MCP 報告資料的責任。​​ 
  7. 指定解決 MCP 和 Hub 之間分歧或爭議的政策和程序。​​ 
  8. 說明在發現分包商或下游分包商不遵守其協議條款或任何 Medi-Cal 要求時對其採取的糾正行動和/或財務制裁。​​ 

在分包商協議或下游分包商協議簽訂後,MCP 必須​​ 

  1. 將協議範本提交給 DHCS 審核和批准。​​ 
  2. 與分包商或下游分包商會面,檢視主要政策與程序。​​ 
  3. 明確溝通 MCP 如何監控合約要求的遵守情況。​​ 
  4. 如果分包商或下游分包商要承擔財務風險,請確保有一套定期評估和監控財務可行性的系統。​​ 
  5. 確保分包商或下游分包商遵守聯邦和州法律規定的非歧視要求。​​ 
  6. 監控所有共用資料的品質與合規性,包括套餐資料、醫療服務提供者網路檔案和規定的報告(例如,季度提交)。​​ 
  7. 遵守公共記錄要求,包括對簽約實體的透明度要求。​​ 
  8. 在 MCP 合約的附錄 J 中報告委託關係。​​ 
  9. 按要求在 MCP 的網站上公開張貼授權模式。​​ 

評估工具:MCP 分包前注意事項​​ 

以下一系列問題概述了多邊合作中心在評估與樞紐組織的合作關係並將其付諸實行時的注意事項。​​ 

簽約考慮因素​​ 

  1. Hub 是何種類型的組織(MSO/ASO、IPA、醫療團體、非營利機構、縣衛生部門等)?​​  
  2. Hub 是否代表 MCP 承擔承保福利或服務的管理風險?​​  
  3. Hub 展示了哪些能力?中心是否具備行政能力、經驗和預算資源,以履行委託的合約義務(例如,認證和/或付款處理)?​​ 
  4. 哪些職能將下放到 Hub,哪些職能將由 MCP 保留?​​ 
  5. Hub 是否與其他 Medi-Cal 服務(如 ECM、社區支援、CHW 和/或 Doula 服務)的 MCP 和提供者簽有現有合約和/或 BAA?​​  
  6. Hub 是否具有明確的組織架構,並有明確的領導角色和決策程序?​​  
  7. What is the Hub’s staffing model and capacity to provide Medi-Cal services?​​ 
  8. Hub 是否同意 MCP 進行合規審核?​​ 
  9. Hub 是否有指定的合規官?​​ 

營運& 服務​​ 

  1. Hub 提供哪些行政功能(例如,集中簽約、轉介管理、報告等)?​​  
  2. Hub 提供哪些直接服務(如有)?如果是,它們服務哪些人口?​​  
  3. Hub 是否有標準化的政策、程序和工作流程?​​ 
  4. What is the Hub’s process for handling Network Provider and Medi-Cal Member complaints?​​ 

網路管理​​ 

  1. Hub 透過其網路解決健康相關社會需求 (HRSN) 的能力為何?​​  
  2. If the Hub is delegated to conduct credentialling on behalf of the MCP, what credentialing process does the Hub have in place to ensure quality across its Network?​​  
  3. Hub 如何評估新的提供商並將其納入網路?​​  
  4. Hub 有哪些程序可支援小型、多樣化和/或當地擁有的網路提供者更容易與 MCP 簽約?​​ 
  5. Hub 向其網絡提供哪些培訓和技術援助​​ 
  6. Hub 如何確保其網路能反映所服務社區和縣市的人口?​​ 
  7. Hub 如何監控網路提供商的表現/處理表現不佳或不符合規定的情況?​​  
  8. Hub 如何監控網路提供商的表現/處理表現不佳或不符合規定的情況?​​  

資料管理​​ 

  1. Hub 具備哪些資料分享功能(例如整合式電子健康記錄、病例管理平台等)?​​   
  2. Hub 有哪些系統可用於閉環轉介管理和向 MCP 報告?​​  
  3. Can the Hub integrate its technology and exchange data with the MCP’s existing data systems?​​  
  4. Hub 如何監控資料品質、安全性、透明度及合規性?​​  

財務模型& 永續性​​ 

  1. Hub 使用何種付款模式來支付網路提供商?​​  
  2. Hub 如何支援網路提供者的能力建構?​​ 
  3. How does the Hub’s payment model support the financial sustainability of Network Providers?​​  

社區參與​​ 

  1. Hub 如何吸引和支援社區成員?​​ 
  2. Hub 是否有將 Medi-Cal 會員和社區回饋納入其運作的程序?​​  
  3. Hub 與其他醫療照護機構、當地政府實體(例如縣行為健康或當地健康管轄區)以及其他社區合作夥伴保持什麼關係?​​  

第 4 節:ECM、社區支援、社區健康工作者 (CHW) 及 Doula 服務的注意事項​​ 

MCP 獲准與 Hubs 訂立合約,以管理「加強照護管理」(ECM)、「社區支援」以及 CHW 及/或 Doula 福利。對於所有計劃,與中心簽約提供這些服務的 MCP 必須確保中心遵守 MCP 合約、相關計劃要求和相關 APL 指南中規定的所有要求。​​ 

Enhanced Care Management (ECM) is a whole-person, interdisciplinary approach to care that addresses the clinical and non-clinical needs of high-cost and/or high-need eligible Medi-Cal Members who meet ECM Populations of Focus (POF) eligibility criteria through a systematic coordination of services and comprehensive care management that is community-based, interdisciplinary, high-touch, and person-centered. For more information, see the MCP Contract and the ECM Policy Guide.​​ 

Community Supports are substitute services or settings to those required under the California Medicaid State Plan that Medi-Cal MCPs may select and offer to their Members when the substitute service or setting is medically appropriate and more cost-effective than the service or setting listed in the California Medicaid State Plan, such as emergency department visits, hospital or skilled nursing facility admission, or a discharge delay. Community Supports are optional services that MCPs may choose to offer to eligible Medi-Cal Members, with the exception of Transitional Rent, which MCPs will be required to provide starting January 1, 2026. A complete list of DHCS-approved Community Supports can be found in the MCP Contract, Community Supports Policy Guide Volume 1, and Community Supports Policy Guide Volume 2.​​ 

CHW​​  Services are an integral part of ECM and Community Supports that consist of an array of preventative health services aimed at preventing or managing disease, disability, and other health conditions and promoting physical and behavioral health and well-being for Medi-Cal Members. CHWs may include service professionals known by a variety of job titles, including promotoras, community health representatives, navigators, and other non-licensed public health workers, including violence prevention professionals, and as set forth in APL 24-006 or any superseding APL. See the DHCS website and the MCP Contract for more information about CHW services.​​ 

Doula Services provide health education advocacy, and physical, emotional and nonmedical support to Medi-Cal Members and their families throughout pregnancy, labor, birth and the postpartum period, including support for and after miscarriage and abortion. See the DHCS DHCS website, APL 23-024 or any superseding APL, and the MCP Contract for more information about the Doula benefit.​​ 

ECM 的注意事項​​ 

與 Hubs 簽訂部分或全部 ECM 服務管理合約的 MCP,必須確保 Hubs 遵守與其簽訂合約的所有相關計劃要求。無論是否有簽約的 Hub,MCP 仍有責任確保 ECM 提供者滿足 Medi-Cal 會員的臨床和非臨床需求,並提供所有核心服務組成部分。MCP 可與 Hubs 訂立合約,由 Hubs 提供:​​                                                     

  • 與符合資格的 Medi-Cal 會員聯繫。​​ 
  • 全面的評估和照護管理計劃。​​ 
  • 加強照護的協調。​​ 
  • 促進健康。​​ 
  • 全面的過渡性照護。​​ 
  • Medi-Cal 會員和家庭支援。​​ 
  • 協調和轉介社區及社會支援服務。​​ 

除了提供其中一個或多個核心部分外,簽約的 Hub 可能會與 MCP 協調,以識別並向符合重點人口 (POF) 標準的 MCP Medi-Cal 會員提供 ECM,並確保符合 ECM 提供者標準條款與條件 (STC)、MCP 的 ECM 護理模式 (MOC) 以及 ECM 遇見資料報告要求。​​             

有些 ECM 提供者可能沒有專用的州級註冊途徑。這些醫療服務提供者必須通過 MCP 的審核才能成為 ECM 醫療服務提供者。為從監禁過渡的個人 POF 服務的 ECM 提供者是唯一需要遵守額外提供者要求的 ECM 提供者。​​             

與 Hubs 簽約管理 ECM 的 MCP 必須更新其 MOC,以說明簽約安排。MCP 必須確保合約反映:​​                                                     

  • MCP 合同要求。​​ 
  • ECM 和社區支援合約範本中列出的要求。​​   
  • ECM 與社區支援提供者標準條款與條件 (STC)。​​   
  • APL 23-032 or any superseding APL, as applicable.​​                                  

MCP 應就 ECM 福利的管理方法與簽約的 Hubs 合作,以確保 Medi-Cal 會員享有一致的高品質照護,並符合個人化的照護需求。​​                                   

See the ECM Policy Guide for additional information. See Module 3 for more information on compliance for contracted Hubs that assume risk or cover populations for specific Medi-Cal Members.​​ 

社區支援的考慮因素​​ 

與中心簽訂部分或全部社區支援服務管理合約的 MCP,必須確保簽訂合約的中心遵守與其簽訂合約的所有相關計劃要求。核心服務內容包括​​ 

  • DHCS 指定的所有計劃和報告要求、適用的州及聯邦法律和法規、MCP 合約及 APL 要求,包括上訴權利。​​ 
  • 所有「社區支援」遇見的報告要求。​​               

所有 MCP 均被鼓勵(但非必須)向合資格的 Medi-Cal 會員提供社區支援,但過渡性租金除外,MCP 必須從 1 月開始提供過渡性租金,1 ,2026 ,適用於特定的 POF。有意與 MCP 合作管理社區支援的合約中心應與 MCP 協調,確認 MCP 提供哪些社區支援。​​            

與 Hubs 簽訂社區支援管理合約的 MCP 必須更新其 MOC,以描述此合約安排。MCP 必須確保合約反映:​​  

  • MCP 合同要求。​​ 
  • ECM 和社區支援合約範本中列出的要求。​​   
  • ECM 和社區支援提供者 STC。​​   
  • APL 21-017或任何替代 APL(如適用)。​​                                          

MCP 應與簽約的 Hubs 就管理社區支援福利的方法進行合作,以確保為 Medi-Cal 會員提供符合個人護理需求的一致、優質護理。​​            

See the Community Supports Policy Guide Volume 1 and Community Supports Policy Guide Volume 2 for additional information. See Module 3 for more details around compliance for contracted Hubs that assume risk or cover specific Medi-Cal Member populations.​​ 

CHW 服務的考慮因素​​ 

MCPs that contract with Hubs for the administration and/or delivery of CHW benefits must adhere to requirements set forth in APL 24-006 or any superseding APL, as well as the Medi-Cal Provider Manual  and MCP Contract, as applicable, including with respect to:​​   

  • CHW Provider Requirements and Qualifications. Supervising Providers  must ensure that CHWs meet the requirements and qualifications outlined in Medi-Cal policy and APL 24-006, or any superseding APL. MCPs must ensure that Supervising Providers, or their Subcontractors or Downstream Subcontractors contracting with or employing CHWs to provide covered CHW services to Medi-Cal Members, verify that CHWs have adequate supervision and training. MCPs must also have a process for verifying qualifications and experience of Supervising Providers. MCPs must develop and submit policies and procedures to ensure that CHW Supervising Providers are certifying that their CHWs have the appropriate training, qualifications, and supervision.​​  
  • CHW 服務的 Medi-Cal 會員資格標準。MCP 必須確保監督提供者遵守提供 CHW 服務的資格要求,包括與促進資料驅動方法有關的要求,以確定和瞭解符合 CHW 服務資格的優先人群。​​  
  • 提供商註冊。網絡醫療提供者,包括作為 CHW 服務的監督醫療提供者的醫療提供者,必須根據 MCP 合約和APL 22-013或任何更新的 APL 註冊成為 Medi-Cal 醫療提供者。​​ 
  • 獲得 CHW 服務。MCP 負責確保簽約的 Hubs 在其服務區域內推廣 CHW 服務,並監控足夠的網路。​​                             

Doula 服務的注意事項​​ 

For the administration and/or delivery of Doula services, MCPs that contract with Hubs must adhere to the requirements outlined in APL 23-024 or any superseding APL as well as the Medi-Cal Provider Manual and the MCP Contract, as applicable, including:​​  

  • Doula 提供者的要求和資格。MCP 必須為 Doulas 提供有關 MCP 服務和程序的初始和持續訓練及資源,包括透過 MCP 為產前、圍產和產後會員提供的任何可用服務。此外,MCP 必須在管理 Doula 服務方面提供技術支援,確保對 MCP 合約中的所有服務要求以及 DHCS 發佈的任何相關指南負責。​​ 
  • Medi-Cal 會員使用 Doula 服務的資格標準。MCP 必須確保簽約的 Hub 符合向 Medi-Cal 會員提供 Doula 服務的資格要求。​​  
  • 提供商註冊。作為 Doula 服務提供者的網絡提供者必須根據 APL 22-013 或任何取代 APL 的規定註冊為 Medi-Cal 提供者。​​ 
  • 獲得 Doula 服務。MCP 必須確保簽約的 Hubs 促進獲得 Doula 護理的機會,並協助監督網路,以確保有足夠的 Doulas 滿足其會員的需求。滿足網絡充足性要求是 MCP 的責任。​​                

第 5 節:參考資料與其他資源​​ 

主要參考資料​​ 

2024 MCP 範本合約​​ 
託管護理所有計劃信函(APL)​​ 
APL 23-006:授權與分包商網路認證​​ 
APL 23-032:加強照護管理要求​​ 
APL 21-017:社區支援要求​​ 
APL 24-006:社區保健員服務福利​​ 
APL 23-024:杜拉服務​​ 
APL 19-001:加州醫療保險管理式保健計劃網絡提供者地位指南​​ 
PHM 政策指南​​ 
ECM 政策指南​​ 
社區支持政策指南第 1 卷​​ 
社區支持政策指南第 2 卷​​ 
MCP ECM 和社區支援合約範本條文​​ 
ECM 與社區支援提供者標準條款與條件​​ 
ECM 和社區支援計費和開票指南 (2023 年 4 月更新)​​ 
Note: An updated version of this resource will be released in late 2025.
Member-Level Information Sharing Between MCPs and ECM Providers
ECM Referrals Standards and Form Templates
Community Supports Member Information Sharing Guidance
DHCS Resources for Community Health Workers
DHCS Resources for Doula Services​​ 

其他資源​​ 

分包商類型與定義​​ 

分包商類型​​ 2024 MCP 合約定義​​ 
行政分包商​​ 

根據 MCP 合約,以合約形式承擔 MCP 行政義務的分包商。行政義務包括認證驗證或索賠處理等功能。但是,與協調或直接向 Medi-Cal 會員提供健康照護服務有關的職能(如護理協調)不屬於行政職能。​​  

部分委託分包商​​ 根據 MCP 合約承擔 MCP 部分(但非全部)職責和義務的分包商,例如,包括有關特定 Medi-Cal 會員群體的義務或有關特定服務的義務。個別醫師協會和醫療團體通常以部分委託分包商的方式運作。​​ 
完全授權分包商​​ A Subcontractor that contractually assumes all duties and obligations of the MCP under the MCP Contract, except those contractual duties and obligations where delegation is legally or contractually prohibited. A managed care plan can operate as a Fully Delegated Subcontractor. Note: A hub would not take on this role.​​  
下游行政分包商​​ 根據 MCP 合約,以合約形式承擔分包商行政義務的下游分包商。行政義務包括認證驗證或索賠處理等功能。但是,為加州醫療保險會員協調或直接提供健康照護服務的職能,例如使用管理 (UM) 或照護協調,不屬於行政職能。​​  
下游部分委託分包商​​ 下游分包商依合約承擔 MCP 合約下分包商的部分(但非全部)責任和義務,例如,包括對特定 Medi-Cal 會員群體的義務或對特定服務集的義務。個別醫師協會和醫療團體通常以下游部分委託分包商的方式運作。​​ 
下游完全授權分包商​​ 下游分包商透過分包商依合約承擔 MCP 合約下的所有責任和義務,但法律或合約禁止委託的合約責任和義務除外。管理性護理計劃可以下游付費委託分包商的方式運作。注意:Hub 不會擔任此角色。 ​​