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Access, Reform and Outcomes ​​​​Incentive Program

The BH-CONNECT Section 1115 demonstration approval includes a $1.9 billion incentive program for behavioral health plans (BHPs, inclusive of mental health plans and Drug Medi-Cal Organized Delivery System plans.

The Access, Reform and Outcomes Incentive Program rewards participating BHPs for demonstrating improved performance on key measures related to:

  • Improved access to behavioral health services, including timely access to services, and increased utilization of community-based services and evidence-based practices (EBPs)
  • Improved outcomes and quality of life among Medi-Cal members living with significant behavioral health needs
  • Targeted behavioral health delivery system reforms, including showing reductions in county-specific quality improvement gaps, improved data sharing, and improved crisis services capacity

To participate in the Access, Reform, and Outcomes Incentive Program, a BHP must: 

  • Have completed the Targeted Managed Behavioral Healthcare Organization (MBHO) Self-Directed Assessment with the National Committee for Quality Assurance (NCQA), as described in BHIN 24-019.
  • Have submitted a letter to DHCS stating its request to participate in the Access, Reform, and Outcomes Incentive Program by March 31, 2025, as described in BHIN 25-006.

Submission 1

Submission 1 | PDF Instructions​ | Status: OPEN – Must be submitted by June 30, 2025

  • Submission 1 for the Access, Reform and Outcomes Incentive Program is a gap-filling plan related to the NCQA MBHO assessment participating BHPs completed in 2024.
  • The intent is to help BHPs prepare for NCQA MBHO re-assessments beginning in 2026 and other Incentive Program measures.
  • BHPs participating in the Access, Reform and Outcomes Incentive Program are eligible to earn an incentive payment by completing Submission 1 using the link above by June 30, 2025.

Questions regarding Submission 1 may be directed to BH-CONNECT@dhcs.ca.gov.​


Last modified date: 6/6/2025 10:19 AM