Learn about health plans and providers (doctor, clinic) choices
Medi-Cal Health CareOptions
- Phone
- 1-800-430-4263
The call is free. - TTY
- 1-800-430-7077
- Hours
- Monday – Friday, 8 a.m. to 6 p.m.
- Website
- www.healthcareoptions.dhcs.ca.gov
Questions about Medi-Cal
DHCS Medi-Cal Helpline
To learn about Medi-Cal and what services you can get through Medi-Cal.
- Phone
- 1-800-541-5555
The call is free. - Hours
- Monday – Friday 8 a.m. to 5 p.m.
- Website
- www.dhcs.ca.gov
Why your Medi-Cal services are changing
Medi-Cal Ombudsman Office
Help with Medi-Cal benefits and understanding your rights and responsibilities.
- Phone
- 1-888-452-8609
The call is free. - TTY
- California State Relay at 711
- Hours
- Monday – Friday, 8 a.m. to 5 p.m.
- Email
- MMCDOmbudsmanOffice@dhcs.ca.gov
Medicare Medi-Cal Ombudsman Program
Help for people who have both Medicare and Medi-Cal with complaints and problems.
- Phone
- 1-855-501-3077
The call is free.
Long-Term Care Ombudsman
Help for people who live in a Skilled Nursing Facility, Intermediate Care Home and Subacute Care Facility with complaints and understanding their rights and responsibilities.
- Phone
- 1-800-231-4024
The call is free. - Hours
- 24 hours a day, 7 days a week
Health Consumer Alliance
- Phone
- 1-888-804-3536
The call is free. - Website
- www.healthconsumer.org
