​Service of Process 

Guidelines for Service of Process

Beginning October 1, 2018, the Agent for Service of Process is authorized to accept service on behalf of the California Department of Health Care Services (CDHCS) between the hours of 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m. Service of court filings for the release of records include civil / federal subpoenas, authorizations, summons and complaints, writs and motions as well as other pleadings including garnishments.

NOTE: The Department does not accept service of documents via electronic or facsimile. Documents must be personally served at the following address:
California Department of Health Care Services
1501 Capitol Avenue
Sacramento, CA 95899-7413


Direct Service on the Agent for Service of Process 


The Agent for Service of Process on behalf of DHCS will only accept service for the following documents:

1. Summons, Complaints, Writs/Motions and Other Pleadings

A party must serve DHCS with a summons and complaint, or writ, naming the Director or DHCS as a party to the action, by personally delivering the court pleadings to the Agent for Service of Process. There is no fee required for this service.


2. Service of Subpoenas, Requests for Access and Authorizations

A party serving DHCS with a subpoena, a request to access records or an authorization, must include:

  • One copy of the subpoena
  • Medi-Cal Beneficiary Identification Number (BIC), or
  • Complete Social Security Number (SSN)
For Preliminary Subpoena Fee Schedule and other court forms, please refer to our Preliminary Subpoena Fee Schedule.

Authorization for Release of Protected Health Information 

Individuals may authorize Access and the Release of Protected Health Information (PHI) to another party. The release forms should be completed with pertinent information relating to the beneficiary, with a (legible copy) of identification.

The Department will only accept the following forms of identification:           
  • California Driver's License
  • Birth certificate
  • Benefits Identification Card (BIC)
  • Managed Care Card
  • A State or Federal Employee ID Card


Mail Authorizations To:

California Department of Health Care Services
Office of Legal Services, MS 0010
ATTN: Authorization Request
P.O. Box 997413     
Sacramento, CA 95899-7413
Right-fax: (916) 440-5049

Return of Service

To avoid ineffective service and non-compliance by the Department, please refer to our Return of Service Guidelines.  Our email address is subpoenadesk@dhcs.ca.gov.
Last modified date: 10/23/2019 12:20 PM