​​​​​​​​​Data Privacy

The Office of Legal Services’ Privacy Office and the Health Information Management Division’s Breach Reporting Unit (BRU) work collaboratively with DHCS business associates, counties, and other state agencies, with whom DHCS has established contractual relationships, to safeguard Protected Health Information (PHI) and Personally Identifiable Information (PII), and investigate privacy breaches and complaints involving unauthorized access or disclosure of P​HI, PII, and confidential information. 

The BRU has no authority to investigate reports of HIPAA breaches for individuals or entities with whom we do not have an existing agreement.

Contact Information


Phone Number

Email Address

Mailing Address

Privacy Office


1501 Capitol Avenue
P.O. Box 997413
Sacramento, CA95899-7413

Breach Reporting Unit (to report privacy breaches and/or incidents)

(916) 445-4646

(916) 327-4556

Toll Free:
(866) 866-0602

(877) 735-2929


1501 Capitol Avenue
P.O. Box 997413
Sacramento, CA95899-7413


For reporting breaches to DHCS please use the Privacy Incident Report Form.​​

Privacy Incident Reporting Form (PDF)

For individual's right to know what their privacy rights are and how their protected health information may be used and disclosed.

Notice of Privacy Practices

For privacy forms to help individuals access their protected health information and exercise other privacy rights.

Privacy Forms

For HIPAA covered entities breach notification to the federal Secretary of Health and Human Services

Breach Reporting HHS.gov

For county breach reporting requirements to DHCS, please see the latest Medi-Cal Privacy and Security Agreement

ACWDL 19-16 (2019 Medi-Cal Privacy and Security Agreements)

For violations against an individual's privacy rights

Office for Civil Rights

90 7th Street, Suite 4-100

San Francisco, CA 94103


For reporting physician malpractice or a violation of medical practice laws

Medical Board of California Central Complaint Unit
California toll-free line: 1-800-633-2322
Phone: (916) 263-2424 / Fax: (916) 263-2435
TDD: (916) 263-0935

For beneficiary questions pertaining to Medi-Cal and other DHCS program benefits.

County Offices

Follow the link to your county office for assistance.

For applications for health coverage or questions regarding Medi-Cal eligibility

Medi-Cal Eligibility coverage or questions


​For general information on HIPAA

HIPAA Compliance

Last modified date: 3/23/2021 3:38 AM