How We Handle ComplaintsStop Fraud logo., 1-800-822-6222,

The Staff at DHCS Stop Medi-Cal Fraud Intake Unit handle all inquiries regarding Medi-Cal Fraud. We receive hundreds of fraud complaints daily by e-mail, the Stop Medi-Cal Fraud and IHSS Fraud Hotlines, hard mail and directly from various other agencies.
  • The Intake Unit responds to all inquiries, calls and e-mails
  • Staff processes the information and inputs it into a tracking data base
  • As needed, staff will contact the reporting party to verify, seek or clarify information
  • Staff analyzes the complaint and determines if it should be referred to one of the regional Audits and Investigations  offices for investigation and resolution. 
  • Investigators interview witnesses, evaluate claims data, conduct data searches and perform other investigation activities.
  • If sufficient evidence exists, A&I will refer the case to the Department of Justice or to a local District Attorney's Office 


NOTE: Due to HIPAA  and Law Enforcement guidelines, Intake Unit Staff are unable to provide the status or resolution of a complaint.      


Report Medi-Cal Fraud

Last modified date: 3/23/2021 4:35 AM