Helpful Hints & Resources
Health care fraud can be very confusing and many times there are issues that may not be fraud. Here are some helpful hints and suggestions that can help you if you have questions or concerns.
Lost or stolen Medi-Cal Beneficiary Identification Cards (BIC): If you have just lost your BIC card, contact your local county worker for a replacement. Fraud occurs if there is knowledge that a stolen or lost card has been or is currently being used by someone other than whom it was issued.
Although there can be fraudulent provider billing issues, the following are not necessarily fraudulent activities:
There are many other agencies that might be able to better assist you for non-fraud related issues.
The California Medical Board: (800) 430-4263
Medi-Cal Managed Care Ombudsman: (888) 452-8609
Medi-Cal Billing: (800) 541-5555
Consumer Affairs: (800) 952-5210
Board of Pharmacy (Department of Consumer Affairs): (916) 574-7900
California Board of Registered Nursing Board
Please note: Audits and Investigations staff is not authorized to provide any legal advice.
Reporting Medi-Cal fraud
If you prefer to mail your complaint to our office, please use the address listed below.
Medi-Cal Fraud Complaint – Intake Unit
Audits and Investigations
PO Box 997413, MS 2500
Sacramento, CA 95899-7413