​​Resources​

​Other Services

Advocacy and Non Profit Organizations:

• Alzheimer's Association: 1-800-272-3900
  Information, referrals and support for individuals and families coping with Alzheimer's and other forms of dementia.
  

• American Association of Retired Persons (AARP): 1-888-687-2277
  Benefits, products, and services for people ages 50-plus and their families.
  

• California Advocates for Nursing Home Reform (CANHR)​: (800) 474-1116
  Provides advocacy for individuals, family and friends of long-term care residents in California related to long-term care issues and elder and dependent adult institutional and financial abuse.
  

• California Association of Area Agencies on Aging: (800) 965-1532
  Provides assistance, information, referral, and support to older adults and persons with disabilities, caregivers and families.

• California Registry: 800-777-7575
  Provides free, individualized referrals for senior living facilities and home care providers.
  

• Financial Industry Regulatory Authority​: (301) 590-6500
  Licenses and regulates individuals and companies conducting various securities activities and offers BrokerCheck, a free tool to research the background and experience of financial brokers, advisers and firms.
  

• Health Insurance Counseling & Advocacy Program (HICAP): (800) 434-0222
  Provides free and objective information and counseling about Medicare.
  

• LawHelpCA.org
  California's official and free legal resource, offering information about common legal issues and a directory of organizations offering free or low-cost legal advice and representation.
  

State Agencies:

• Adult Protective Services: (833) 401-0832
  Helping older and dependent adults who are unable to meet their own needs or are victims of abuse, neglect or exploitation.
  

• Department of Aging​: (800) 510-2020
  Administers programs serving older adults, adults with disabilities, family caregivers and residents in long-term care facilities.
  

• Department of Consumer Affairs: (800) 952-5210
  Licenses and regulates more than 3.4 million licensees in more than 280 license types.
  

• Department of Health Care Services​: (800) 541-5555
  Oversees Medi-Cal and other programs that provide a health care safety net for low-income and disabled Californians.            

• Department of Insurance​: (800) 927-4357
  Licenses and regulates insurance companies, agents, brokers, viaticals and annuities.
  

• Department of Justice – Attorney General's Office​: (800) 952-5225
  Oversees consumer complaints, public records act requests, charities and fundraisers, criminal justice information and identity theft. Also investigates Medi-Cal fraud and elder abuse in long-term care facilities. File a complaint online or call (800) 722-0432.

• Department of Managed Health Care: (888) 466-2219
  Provides information about insurance through Covered California, Medi-Cal, Medicare, Medicare Supplemental insurance and patient rights and benefits.

• Department of Public Health: (916) 558-1784
  Licenses & regulates hospitals, health care facilities, skilled nursing facilities, and also oversees California and local public health programs and vital records information. Find and compare health care facilities or file a complaint online.
  

• Department of Social Services: (916) 651-8848
  Provides information about social services, including CalFresh (food stamps), transportation, housing, health, residential care, day care, foster care, adoption, disaster services, refugee services, services for blind and disabled, and in-home care.

• Department of Veterans Affairs: (800) 952-5626
  Provides benefits and services, including long-term care, to California veterans.
  

• Long-Term Care Ombudsman: (800) 231-4024
  Assist residents in long-term care facilities with issues related to day-to-day care, health, safety, and personal preferences.
  

• Medical Board​: (800) 633-2322
  Licenses and regulates physicians and other health care professionals.
  

Federal Agencies:

• Administration on Aging
  Provides services and programs designed to help older adults live independently in their homes and communities, including Eldercare Locator to find local resources (800) 677-1116.
  

• Federal Trade Commission: (202) 326-2222
  Protects consumers by preventing deceptive and unfair business practices.
  

• LongTermCare.gov
  Helping people learn about and how to plan for long-term care.
  

• Medicare.gov: (800) 677-1116
  Learn about and sign up for Medicare, health insurance for people 65 and older.
  

• National Institute on Aging
  Health and wellness information for older adults.

• U.S. Department of Veterans Affairs: (800) 827-1000
  Provides benefits and services, including long-term care, to U.S. veterans.