Back to Telehealth FAQs
What types of services by store and forward does Medi-Cal cover?
Medi-Cal's telehealth policy gives providers flexibility to determine if a particular service or benefit is clinically appropriate for store and forward. Please see the Medi-Cal Provider Manual: Telehealth
for additional information.
Does Medi-Cal cover dental services provided via telehealth?
Yes. More information is available in the Provider Handbook
for Medi-Cal Dental Services.
Does Medi-Cal cover remote patient monitoring (telemonitoring)?
Yes, effective July 1, 2021, remote physiologic monitoring
(RPM), also known as remote patient monitoring, was implemented for fee-for-service and managed care beneficiaries with full scope Medi-Cal or pregnancy-only coverage. RPM services are provided for established patients ages 21 and older and are reimbursable when ordered by and billed by physicians or other qualified health professionals (QHP).