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​​​​​​Medical Transportation Provider and Non-Emergency Transportation Provider Application Information

Medical Transportation Providers (Emergency and Non-Emergency) and non-Medical Transportation Providers are required to submit their applications via PAVE (Provider Application and Validation for Enrollment). Included here is a PowerPoint presentation​ to assist you with starting your provider enrollment application in the PAVE system. It also describes the application review process. 
 
Transportation providers who are currently enrolled in Medi-Cal as NEMT providers and who wish to provide NMT (Non-Medical Transportation) services may request to become NMT providers and provide NMT services, as defined by W&I Code, Sections 14132 (ad)(2)(i) and 14132 (ad)(2)(ii). Current NEMT providers must submit a complete       Supplemental Change request to add NMT services to their existing enrollment using the PAVE online system.  NEMT providers wishing to use already reported NEMT vehicles to provide NMT services must also report that to the department by submitting a complete Supplemental Change request using the PAVE online system.
 
Currently enrolled providers may add new NMT vehicles or NEMT vehicles by submitting a complete Supplemental Change request using the PAVE online system.  Copies of the Department of Motor Vehicles (DMV) commercial vehicle registration and proof of commercial vehicle insurance must be included.

Application Fee 

Effective January 1, 2013, applicants requesting enrollment as a Medical Transportation Provider are subject to payment of an application fee upon submission of their application. The Medi-Cal Application Fee Requirements for Compliance with 42 Code of Federal Regulations Section 455.460 Regulatory Provider Bulletin offers specific information regarding this requirement.  For current application fee information, please see the Resources Section of t​he  Medi-Cal Provider Enrollment Division page.

Required Documents

Gather the required documents listed below, as applicable, in order to upload them into PAVE as you complete your PAVE application.

Please ensure the uploaded documents are legible:

  1. Federal Employer Identification Number (FEIN) or Individual Taxpayer Identification Number (ITIN) verification, if a social security number is not used, by submitting a current Internal Revenue Service (IRS) generated document. The only acceptable documents include an IRS-generated Letter 147-C, IRS-generated Form 941 (Employer’s Quarterly Federal Tax Return), IRS-generated Form 8109-C (Deposit Coupon), or IRS-generated Form SS-4 (only the official Confirmation Notification of FEIN/ITIN assignment). Note: The legal name of the applicant or provider on the application must exactly match the name on the IRS-generated document; and the applicant/provider must be an owner or officer of the entity listed on the IRS document. For further information, please visit the IRS call them at (800) 829-4933.

  2. Local Business License, Tax Certificate, and Permit for any city and/or county where business activities are conducted. Note: The name and business address of the applicant or provider on the application must exactly match the business name and business address on all local licenses and permits. If a business license/permit is not required, please submit a written statement from your local city/county indicating that your business does not require any license or permit. For further information, please contact your city business license office and/or visit the California State Association of Counties and click on the "California’s Counties" link, and select "County Web Sites."

  3. Recorded/stamped Fictitious Business Name Statement (FBNS), issued by the county where the principal place of business is located, if using a fictitious business name AND the business name is different from the legal name on your application. For example, in the case of a corporation, any name other than the corporation name on record with the Secretary of State requires a FBNS. Note: The business name and business address of the applicant or provider on the application, all local business licenses/permits, and the FBNS must exactly match. To determine the applicable county agency where fictitious business names are filed, please visit the California State Association of Counties and click on the "California’s Counties" link, and select "County Web Sites." 

  4. Fully executed Partnership Agreement, if your business is a partnership. Processing delays may be avoided by indicating whether the entity is a General Partnership or Limited Partnership and also submitting the following:
    • For a General Partnership, a list of all partners with percentage of ownership or control interest for each; or
    • For a Limited Partnership, information identifying the General Partner, and a list of all partners with percentage of ownership or control interest for each.
    • To verify or change the name and/or status of your partnership or for further information, please visit the Secretary of State California Business Portal and click on the "California Business Search" link or other appropriate link.

  5. If your business is a corporation, processing delays may be avoided by attaching a copy of the filed Articles of Incorporation from the Secretary of State, and a list of directors’ and officers’ names and titles, with percent of ownership and control interest for each. To verify or change the name and/or status of your corporation or for further information, please visit the Secretary of State California Business Portal  and click on the "California Business Search" link or other appropriate link.

  6. Certificate of Commercial Liability Insurance (business, general, or comprehensive liability, or office premises insurance) in an amount of not less than $100,000 per claim and a minimum annual aggregate of $300,000. Acceptable verification is either evidence of being self-insured, or a certificate of insurance or declaration sheet issued by the insurance company that contains the name of the insurance company, the name and business address of the insured, effective dates, and limits of coverage. Note: The name and business address, including suite number if applicable, of the applicant or provider on the application must exactly match the insured’s name and address on the certificate of insurance or declaration sheet.

  7. Certificate of Workers’ Compensation Insurance is required by California law, if your business has one or more employees. Acceptable verification is either evidence of being self-insured, or a certificate of insurance or declaration sheet issued by the insurance company that contains the name of the insurance company, the name of the insured, and effective dates. If no Workers’ Compensation insurance is required, an explanation must be provided. Note: The name of the applicant or provider must exactly match the insured’s name on the certificate of insurance.

  8. Signed Lease Agreement, if business premises are not owned by the applicant or provider. Note: The name and business address of the applicant or provider must exactly match the lessee’s name and address on the lease agreement.

  9. Successor Liability with Joint and Several Liability Agreement (DHCS 6217), if applicable.

  10. Ambulance Information, if applicable
    Copy of current CHP 301 Certificate(s)
    Copy of Local EMS Certificate(s)
    Copy of CHP Ambulance License(s)
    Ambulance Driver(s) Information
    Copy of Ambulance Driver Certificate(s)
    Copy of Ambulance Driver Driver’s License(s)

  11. Aircraft Information, if applicable
    Copy of FAA Certificate(s)
    Copy of EMS Certificate(s)
    Statement on company letterhead of where aircraft is/are hangared
    Pilot(s) Information
    Copy of FAA Pilot’s License(s)
    Copy of Driver’s License(s)

  12. Litter and/or Wheelchair Van Information
    Copy of DMV Commercial Vehicle Registration
    Copy of Proof of Commercial Vehicle Insurance
    Copy of Brake Certificate
    Copy of Lamp Certificate
    Copy of Special Vehicle Permit (if applicable)

  13. Litter and/or Wheelchair Van Driver Information
    Copy of DMV Driving Record Printout
    Copy of Certificate for First Aid
    Copy of Certificate for CPR
    Copy of Standard pre-employment drug test (listing drugs tested for)
    Copy of Alcohol Test Lab Results
    Copy of California Driver’s license
    Copy of MCSA 5875 and MCSA 5876 for each driver
    Copy of Special Driver Permit ( if applicable)

  14. Driver’s License or state-issued identification card (issued within the 50 United States or the District of Columbia) of the provider, or person signing the application who has the authority to legally bind the applicant or provider. The signature must be that of the provider, unless the provider is a corporation. If the provider is a corporation and the application is going to be signed by a person other than the provider, please submit a copy of the section of the corporation’s bylaws that identifies the signing person’s authority to legally bind the corporation.
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Last modified date: 9/20/2023 3:09 PM