Request for Information #24-061
Enrollment Broker – Health Care Options (HCO)
The Department of Health Care Services (DHCS) issues this Request for Information (RFI) to seek information from entities that are able to conduct managed care enrollment broker services for the California Medicaid program (called Medi-Cal). DHCS plans to issue a Request for Proposal (RFP) for the takeover, operation, and eventual turnover of the California Health Care Options (HCO) Program. This includes the provision of services which the vendor may propose to meet the HCO Program business requirements and performance outcomes that will effectively and efficiently enroll Medi-Cal members into, and dis-enroll them from, managed care plans, while improving services to Medi-Cal members, and federal and State of California users who access the HCO Program.
The purpose of this RFI is to:
- Alert potential bidders to the upcoming release of the HCO Program RFP.
- Inform potential bidders of potential RFP submission and resulting contractual requirements.
- Share documents with potential bidders, including draft RFP sections.
- Solicit input from interested parties that will help DHCS finalize the RFP that encourages bidder interest.
This RFI is issued for information and planning purposes only and does not constitute a solicitation. A response to this RFI is not an offer and cannot be accepted by the State to form a binding contract. Respondents are solely responsible for all expenses associated with responding to this RFI. DHCS asks willing Respondents to share nonbinding budgetary pricing information for each identified solution where requested. Pricing is only for planning purposes. Any pricing provided in a response to this RFI will not be considered an offer on the part of a Respondent.
Questions regarding this RFI should be submitted via email to:
PCDRFI1@dhcs.ca.gov.
Procurement Status
Request for information released
Calendar
You may view and/or download the RFI from the Cal eProcure / Fi$Cal website using the instructions referenced below.04/15/2025
| RFI Release
| The Procurement and Contracting Division announces the release of the Request for Information 24-061.
|
IMPORTANT: This RFI has been officially released to the California State Contracts Register (CSCR) using the Cal eProcure/Fi$Cal website. Please use the instructions provided below to navigate to, and download, the RFI. All subsequent document releases for this RFI will also be made to the Cal eProcure/Fi$Cal website. As noted on the PCD home page, it is highly recommended that all vendors wishing to contract with the State of California complete registration for the Cal eProcure/Fi$Cal system as it is the official location for RFP/IFB releases. Registration will also allow vendors to receive automatic notifications when contracting opportunities are posted for business categories of their choosing. If selected as a contractor, this system will be used for payments covered by the contract.
RFI View / Download
Enrollment Broker - HCO RFI Cal eProcure/Fi$Cal Event Code: 24-061 Step 1: Visit the
Cal eProcure website Step 2: Select "View Event Package"
Step 3: Select "View" next to each element of the procurement package that you wish to download
Step 4: Select "Download Attachment" that appears at the top of the webpage to begin your download
For website assistance, please contact the Procurement and Contracting Division at (916) 345-8222.
Go to the Procurement and Contracting Division homepage .
