​Partner Company Contact Information

To contact one of our Partner insurance companies and/or to speak to one of their affiliated agents please call the telephone number of the companies you select to inquire about.

Company Name - Agent Appointment
Contact Number
Bankers Life and Casualty
(888) 282-8252​
Genworth Financial (formerly GE Financial)(888) 436-9678
John Hancock Life Insurance​
(800) 377-7311
New York Life Insurance​
(800) 224-4582
CalPERS Long-Term Care Program(800) 982-1775

If you should feel that you need to activate your policy benefits and/or to file a claim, ple​ase call your insurance company at the telephone number from the list below.

Company Name - Claims Processing
​Contact Number
Bankers Life and Casualty
(800) 654-3072
CNA Insurance1(800) 262-1037
Genworth Financial (formerly GE Financial)​
(800) 876-4582
John Hancock Life Insurance(800) 377-7311
MetLife(888) 565-3761
New York Life Insurance(800) 224-4582
Transamerica Occidental Life Insurance1(866) 745-3544
CalPERS Long-Term Care Program2​(800) 982-1775

1At this time, CNA and Transamerica are not marketing a Partnership policy.  If your client previously purchased one from either of these two companies, they still retain the same rights and benefits as outlined in their policy.

2All California public employees, retirees and their spouses, siblings (18 and older) parents and parents-in-law are eligible to apply.

Last modified date: 4/15/2022 4:44 PM