Yes, if all other means of transportation have been reasonably exhausted, the Department of Health Care Services (DHCS) will reimburse you for mileage to and/or from an approved FFS Medi-Cal appointment at the medical service rate determined by the Internal Revenue Service.
For more information regarding travel reimbursement, please reference the DHCS FFS Transportation Reimbursment FAQ's.
I have a monthly Share of Cost (SOC). Will that apply to NMT?
Yes. If you have a SOC, then your monthly SOC would also apply to NMT. Any payment you make for NMT will go toward paying down your monthly SOC.
Medi-Cal Beneficiaries with Managed Care
How can I obtain NEMT?
If you receive Medi-Cal through a managed care health plan (MCP), please contact your plan's member service department to request NEMT. You will also need a prescription from your doctor about your need for NEMT.
How can I obtain NMT?
If you receive Medi-Cal through a MCP, contact your plan's member service department to request NMT. Beneficiaries will need to verbally let their MCP know that there is no other way for them to get to their appointment.
Will Medi-Cal reimburse me for gas/mileage?
No. Medi-Cal does not reimburse beneficiaries who drive themselves to their appointments. MCPs may reimburse friends or family members of beneficiaries who drove the beneficiaries to their appointment. Some MCPs may require prior approval for reimbursement, so please first check with your MCP.
Additional Questions
Who can I contact if I have questions?
- For NMT Managed Care billing and eligibility questions:
- Beneficiaries can direct their questions to the Beneficiary's Managed Care Member Services line. A list of Managed Care Member Services phone numbers can be located clicking here.
- For NMT FFS benefits and eligibility questions:
Resources
The following are resources and reference materials for members regarding reimbursement of travel expenses.
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