​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Keeping Medi-Cal Beneficiaries Covered​ | En Español​​

Planning for the End of the Continuous Coverage Requirement​

​The COVID-19 Public Health Emergency will end soon and millions of Medi-Cal beneficiaries may lose their coverage. DHCS' top goal is to minimize beneficiary burden and promote continuity of coverage.

How You Can Help​​

  1. Sign Up and Become a DHCS Coverage Ambassador
    The DHCS Coverage Ambassadors will be trusted messengers made up of diverse organizations that can reach beneficiaries in culturally and linguistically appropriate ways. Additionally, DHCS Coverage Ambassadors will connect Medi-Cal beneficiaries at the local level with targeted and impactful communication. Join the DHCS Coverage Ambassador mailing list to receive the latest information and updated toolkits as they become available.
  2. Raise Awareness
    Download the updated Medi-Cal Continuous Coverage Toolkit and start educating beneficiaries.

​​​G​et the Word​ Out​

The unwinding of federal Medicaid continuous coverage requirement necessitates a coordinated, phased communications plan to reach beneficiaries with messages across multiple channels using trusted messengers. As a DHCS Coverage Ambassador you will:

  • Educate – Raise awareness of actions beneficiaries need to take and when they need to take them in order to maintain coverage.
  • Engage – Engage community partners with necessary tools for reaching beneficiaries.
  • Provide Consistency – Create a consistent voice across community partners. 

DHCS ​Coverage Ambassador Resources​

Keep Your Medi-Cal flyer​

The Department of Health Care Services (DHCS) is providing a limited supply of the Keep Your Medi-Cal flyer printed in English and/or Spanish​ and is available for DHCS Coverage Ambassadors to order in limited quantities (50 printed flyer per organiza​tion) at no cost. DHCS is limiting each organization to 50 copies of English and/or Spanish combined (Example: 30 copies of English and 20 copies of Spanish). DHCS may be able to provide additional printed flyers based on inventory and is subject to review. 

DHCS has closed the survey ​requests until current requests are processed​​.​​

Please allow at least 3 weeks from the completion of this survey for DHCS to verify responses and mail out physical copies.


​The purpose of the webinar is to introduce the DHCS Coverage Ambassador program, its purpose, and the role the Ambassadors play in the unwinding of the Novel Coronavirus Disease 2019 (COVID-19) public health emergency.

Medi-Cal COVID-19 Public Health Emergency Operational Un​​winding Plan

On August 22, 2022, the Department of Health Care Services (DHCS) updated the Medi-Cal COVID-19 Public Health Emergency (PHE) Operational Unwinding Plan. The two primary purposes of this document are to: 1) describe DHCS’ approach to unwinding or making permanent temporary flexibilities implemented across the Medi-Cal program during the PHE; and 2) describe DHCS’ approach to resuming normal Medi-Cal eligibility operations following the end of the PHE. The update reflects steps DHCS will take to protect coverage for individuals who will turn 26 or are slightly over age 26, until the Medi-Cal expansion for people ages 26-49, regardless of immigration status, takes effect on January 1, 2024.

Contact Us

Email: Ambassadors@dhcs.ca.gov​​​

Last modified date: 10/3/2022 9:57 AM