Keeping Medi-Cal Beneficiaries Covered | En Español
Planning for the End of the Continuous Coverage Requirement
The COVID-19 Public Health Emergency will end soon and millions of Medi-Cal beneficiaries may lose their coverage. DHCS' top goal is to minimize beneficiary burden and promote continuity of coverage.
How You Can Help
Sign Up and Become a DHCS Coverage Ambassador
The DHCS Coverage Ambassadors will be trusted messengers made up of diverse organizations that can reach beneficiaries in culturally and linguistically appropriate ways. Additionally, DHCS Coverage Ambassadors will connect Medi-Cal beneficiaries at the local level with targeted and impactful communication. Join the DHCS Coverage Ambassador mailing list to receive the latest information and updated toolkits as they become available.
Download the updated Medi-Cal Continuous Coverage Toolkit and start educating beneficiaries.
Get the Word Out
The unwinding of federal Medicaid continuous coverage requirement necessitates a coordinated, phased communications plan to reach beneficiaries with messages across multiple channels using trusted messengers. As a DHCS Coverage Ambassador you will:
Educate – Raise awareness of actions beneficiaries need to take and when they need to take them in order to maintain coverage.
Engage – Engage community partners with necessary tools for reaching beneficiaries.
Provide Consistency – Create a consistent voice across community partners.
DHCS Coverage Ambassador Resources
- Medi-Cal Continuous Coverage Communication Toolkit - Phase 1
- Centers for Medicare & Medicaid Services - Medicaid and CHIP Continuous Enrollment Unwinding Toolkit (English)(Spanish)
The purpose of the webinar is to introduce the DHCS Coverage Ambassador program, its purpose, and the role the Ambassadors play in the unwinding of the Novel Coronavirus Disease 2019 (COVID-19) public health emergency.
DHCS Coverage Ambassadors Webinar (Spanish)
DHCS will also be hosting the webinar in Spanish on June 21, 2022.
El DHCS también organizará el seminario web en español el 21 de junio de 2022. El propósito del seminario web es introducir el programa de Embajadores de Cobertura del DHCS, su propósito y el papel que desempeñan los embajadores en la resolución de la emergencia de salud pública de la nueva enfermedad del coronavirus 2019 (COVID-19).
Date: Tuesday, June 21, 2022
Time: 10:00 AM - 11:00 AM PDT
Medi-Cal COVID-19 Public Health Emergency Operational Unwinding Plan
On May 17, 2022, the Department of Health Care Services (DHCS) released the Medi-Cal COVID-19 Public Health Emergency (PHE) Operational Unwinding Plan. The two primary purposes of this document are to: 1) describe DHCS’ approach to unwinding or making permanent temporarily flexibilities implemented across the Medi-Cal program during the PHE; and 2) describe DHCS’ approach to resuming normal Medi-Cal eligibility operations following the end of the PHE.