The Health Equity Roadmap initiative is a phased, multi-year process informed by Medi-Cal members to create a more equitable, person-centered Medi-Cal health care delivery system:
Phase 1: Listening Tour
Beginning in November 2023, DHCS officials are traveling across the state to speak directly with Medi-Cal members about their experiences with Medi-Cal.
Phase 2: Co-design
After the listening sessions, DHCS will begin to identify common themes heard from members throughout the state. DHCS will work closely with experts, advocates, providers, members, and stakeholders to ensure all relevant voices and experiences are included in the conversation.
Phase 3: Health Equity Roadmap
The Health Equity Roadmap, developed during the co-design phase, will incorporate the ideas and suggestions members shared with us to transform Medi-Cal into a more equitable health care delivery system.
