Does 274 go into PACES?
Yes. All 274 files submitted to DHCS are processed by PACES.
What are the Health Care code sets?
Health Care code sets refers to those code sets (HCPCS, etc. that are required on X12 EDI and other transactions. Most code sets used on the 837 transactions are listed in an appendix found in the X12 5010 837 Implementation Guides.
We frequently see encounter data denial reasons which state "Only codes specified in code list 130 are allowed." Is code list 130 publicly available?
Each X12 Implementation Guide publishes a list of Code lists referenced in the Guide or required in the transaction. Code List 130 is listed in Appendix A of the 837 Implementation Guides, which are available from X12.
Can we get guidance on the filtering used for the FQHC volumes so we can attempt to replicate for comparisons?
Guidance has been disseminated to the
associations and FQHC APM applicants. If you would like a copy, please reach out to the
FQHCAPM@dhcs.ca.gov mailbox.
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Where can we find the current Companion Guides for the EDI transactions?
Managed Care Encounter Companion Guides are posted to the DHCS Documentation Center, which is accessible to all DHCS Trading Partners upon request. Please send access requests to
dataexchange@dhcs.ca.gov. Guides are available under different channels within the DHCS Documentation Center.
Is there a metadata/data dictionary we can be provided to use in hand with the 274 Companion Guide?
No. All business rules are identified in the 274 Companion Guide and the associated X12 274x109 Implementation Guide, available from X12.
The claims data is now due 10 days after the COM?
No, it is not. The PACES system processes encounter data and provider network adequacy data. Encounter data should be submitted as soon as possible after the encounter, but there is no due date. Provider Network Adequacy data submissions reflect the status of any plan’s provider network within a given month. For this reason, Provider Network Adequacy data is expected to be submitted via the X12 274 transaction by the 10th of each month.
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What is the URL for "Documentation Center"?
Is there limit on Number of staff members who can get access to DHCS Documentation Center (DDC)?
There is no current limit on the amount of trading partner staff who can be granted access to the DHCS Documentation Center (DDC). If the number of accounts with access goes over the maximum upper limit of teams, the Department will consider a limit.
We have been given Test CIN's in the past by DHCS. Should we continue to use the Test CIN's for testing Encounter data?
Yes, please use Test CINs if you have them. Test CINs are now posted to the DHCS Documentation Center. To clarify, DHCS will be providing Test CINs to all Managed Care and PACE plans at this time. We will also share information regarding Test CINs with BHPs when the time comes for BHPs to use them. For now, BHPs do not need to be concerned with Test CINs. If you find the Documentation Center does not have Test CINs for your plan, or if the Test CINs result in eligibility errors in your test files, please contact your Encounter Data Specialist.
What does BHP stand for?
BHP stands for Behavioral Health Plans. California counties provide Behavioral Health services to Medicaid members. Services are administered by county based organizations, which are referred to as BHPs.
What is the latest version of 837 I and P?
The latest version of the HIPAA mandated 837 is 5010. Please see
x12.org for further information.
Are there plans to allow the use of real CINs for MCPs to use in the Test environment?
No. Using actual CINs outside the production environment introduces some security and other PHI related concerns. Test CINs are provided in order to minimize the risk of a PHI breech.
Will the EVRs be in X12 format?
EVR's are in .xml format, but follow the schema of the 837. In other words, the EVR lists errors and warnings in the same order that the data elements are in within the 837 transaction structure. The .xml format will not change.
As a Third Party Submitter for a number of plans, are there instructions for who we need to contact in order to add new Plans to an already existing submitter?
All third-party submitters for current Healthy Care Plans need to go through the Health Care Plan to discuss the access needs for submitting files to DHCS PACES SFTP site. For example, if a Health Care Plan is using (or will be using) EDIFECS to create and submit the encounter data files, EDIFECS would need to have the Health Care Plan contact the DHCS Contract Manager to request adding EDIFECS staff onto the health care plan’s DHCS PACES SFTP access list. The information that the Contract Manager would require includes the: Edifecs staff name, title, phone number, e-mail, folder access (such as whether to both Test and Production servers), and folder access type (read/write/delete). Additionally, if the third-party is wanting to establish automated file upload to DHCS PACES SFTP, this will require an additional verification process and set up of a “special service account”. Please e-mail
DataExchange@dhcs.ca.gov and the Health Care Plan’s Contract Manager to inquire about this type of set-up.
What is the average testing timeframe?
The testing timeframe varies depending on the Health Care Plan undergoing testing. The largest driver of increasing the testing timeframe is whether the Health Care Plan is new to Medi-Cal and whether staff have experience working with Medi-Cal 837 and NCPDP files. The DHCS Data Quality team will work with the Health Care Plan to ensure the validation testing is successful and within a reasonable timeframe.
If the Health Care Plan is experienced in submitting encounter files mentioned above, the testing timeframe can last as little as 1 month or less. If the Health Care Plan is using a well-established third-party vendor to submit Medi-Cal encounter files, the testing timeframe may be further abbreviated as long as submitted files adhere to the Testing Criteria.
Where do I get the test CINs from?
The Test CINs for LA Care are available in the DHCS Documentation Center. To ensure that you have access to that site, and are able to download the Test CINs for LA Care, please send an email to
DataExchange@dhcs.ca.gov
Since LTC is new to us and I don't think we ever received a LTC claim, does DHCS provides how a LTC claim/ encounter looks like?
LTC encounter data uses the 837 transaction standard, in the same way that "regular" medical claims/encounters use the 837 standard. Any variations are outlined in the 837 Companion Guides.
We don't know what bill type and service code are considered as LTC, would you be able to guide me to the LTC billing? We have never encountered LTC claims or this is the same as SNF?
Yes, further details regarding bill types/service codes will be shared soon.
Does this testing apply to PACE plan?
Yes, testing applies to PACE Organizations/Plans as well. PACE Plans that submit encounter data for Institutional, Professional (837 I/P files) are the same types of files submitted by Managed Care Plans. Some PACE Plans also may have dental encounters (837D) and would also undergo testing for submitting these types of files.
For PACE programs currently reporting the same Encounter data to DHCS directly as they do to Medicare. Is the intent to send the same encounter data already reported to DHCS/Medicare, in this new process to the state from the data already submitted to Medicare? as it would seem duplicative to data already submitted to DHCS. Or is the intent to only report data not already reported to DHCS, as would be the case for Medicare only pts. Going forward is the intent to have PACE programs continue to report duplicative encounter data in two separate processes to the state? Or can we expect this to be a time limited process.
PACE Plans that have not gone through a testing process for 837I, 837P, 837D, or NCPDP files and expect to have these types of encounters will need to go through the testing process. If a PACE plan has already gone through testing will not need to go through testing again, unless the PO undergoes a significant data systems change as discussed in the webinar.
The DHCS PACES SFTP Test server mirrors DHCS PACES SFTP Production so that if Plans would like to "check" the file that will be submitted to Production by submitting to the Test server. The response files produced by the Test server are the same as Production.
If the question is regarding duplicate encounters that are submitted in 837 files to DHCS PACES SFTP, duplicate encounters at the service line need to be corrected. The number of existing duplicate encounters is a known data quality issue that DHCS is focused on improving and a goal for the Encounter Data Quality Improvement Project.
If the question is asking whether the PO needs to submit only one encounter file to Medicare (if beneficiary is enrolled) and does not need to submit that encounter file to DHCS PACES SFTP, that is incorrect. CMS performs and audit of DHCS data and it is important for DHCS to receive the same information the PO is reporting. I would refer to look at this website -
Resource Material and Templates (ca.gov) and
https://www.dhcs.ca.gov/provgovpart/Pages/PACE.aspx
Did notice the schema change for MDCPD (ECM). Is the schema changing for PCPA?
Any upcoming or potential changes in the schema will be first shared with Health Care Plans and our Plan Partners to review and provide feedback. DHCS communicated with Plan Partners in April 2024 the proposed changes to the MCPD/PCPA Technical Guide to add additional Benefit Types to section 2.1.4. You may find the current MCPD/PCPA Technical Document at the DHCS Docs center here:
MCPD, PCPA Documents and Schemas
In the past DHCS had certain testing periods (Jan-March, June-August I think). Is this still the case?
We hope to return to testing schedules such as those listed above. Data Quality hopes to have testing June - August for upcoming PACE organizations expected to on-board in July 2024 a current HCPs that are undergoing a major system change.
Is there a limit of PACES access credentials for different testing resources?
The typical limit of technical staff that will be submitting files to DHCS PACES Test or Server is four contacts. If the HCP would like different contacts for access to Test server or Production, the HCP will just need to list that in an e-mail with the DHCS Contract Manager. In general, we suggest that organizations limit the number of SFTP accounts to 5, but that is negotiable if additional access is needed
Will DHCS send out an email to Plans regarding the PACES SFTP testing timeline?
Yes, that will be done.
Do plan need to correct and resubmit if the file was ACCEPTED w/WARNING(s)? by the 10th also?
Yes, you may resubmit correction files after the initial submission.
We will be receiving an updated documentation guide when CCM elements will be included, correct?
Yes. Technical Documentation will be distributed and is also posted to the DHCS Documentation Center. For access to the Doc Center, please send a request to
DataExchange@dhcs.ca.gov
Are resubmissions to test environment included in semiannual report? Or only the ones resubmitted to work environment?
Resubmissions to the test environment are not included in the Semi-Annual reports.
Will DHCS allow additional day(s) for testing considering will be releasing a new schema version when JSON Phase II is going live? We were told to use V2.0 in testing
Yes. An email will be going out with the schema and technical guide on August 1st via EDIM mailbox with table of elements updated.
What process does the Plan need to take for the exemption process for a MDC failed category for the 274 file?
Please refer to the APLs specific to 274 listed in the presentation. This is a policy questioned that should be directed towards
MCQMD@dhcs.ca.gov as this division enforces contracts and monitors data quality.
From past experience, test environment does not always mirror production environment exactly. Close but not entirely.
If you are referring to the PACES system, Production
does
mirror the Test/Staging environment. The standard procedure is to deploy updated code to the Test environment first, and 2 weeks later deploy to Production. We are not aware of any differences in environment. If you are detecting differences, please send an email to
DataExchange@dhcs.ca.gov.
There can be some issues with the CINs - additionally, the test server may also role out up-coming file schemas that allow Managed Care Plans time to adjust to the new schema. For example, the MCPD files in test server includes the additional benefit types that were communicated to Managed Care Plans in April 2024. Currently, the Prod server will not be accepting this "new" MCPD file until August 2024. I will refer to Data Exchange for the exact dates.
Also, please let
MCQMDProviderData@dhcs.ca.gov know if there are significant variances to the test server that impede your ability to use effectively.
For more information on PACE?
For PACE Organizations and policy, please refer to
All Inclusive Care for the Elderly. You may also contact:
PACECompliance@dhcs.ca.gov
Is it correct that the "Grievance Type" will no longer be required for Appeals?
Yes, that is correct.
The "Grievance Type" is not removed from the Appeal record in the MCPD Technical Documentation (December 2024) under the description of changes. Can this be clarified?
The changes are reflected in version 3.05 of the MCPD Technical Document, which was uploaded to the DHCS Documentation Center on January 24, 2025.
When will the new schema 3.05 go live in production, and when will testing begin?
The submission deadline for MCPD files will remain the 10th of each month for the previous month's data. Testing will begin on February 1, 2025, and the production date is set for April 1, 2025. The first due date for submitting 3.05 version MCPD files will be April 10, 2025, for March 2025 data. The PACES team will deploy the updated MCPD code to Testing on February 1, 2025, and to Production on April 1, 2025. After April 1, 2025, all MCPD production data must be submitted by April 10, 2025. This 10th of the month deadline applies to all production data submitted on the MCPD file.
The "Denial of Payment Request" is one of our top Grievance Types. It appears to have been removed, but there don't seem to be any billing-related options added as a Grievance Type. Can you provide clarification?
Per the federal definition, this should now be reported as an appeal rather than as a grievance.
Changes to MCPD Data Elements:
- Updates and additions have been made to the existing 3.05 MCPD Data Element Dictionary, including:
- Updated Appeal Type 7 values (A1 to A7).
- Added Appeal Reason.
- Removed 9 values from Grievance Type.
- Grievance Types removed:
- Plan's Reduction / Suspension / Termination of Previously Authorized Service
- Rural Member Denied Out of Network Request
- Continuity Of Care
- Denial of Payment Request
- Denial of Request to Dispute Financial Liability LTC (Long-Term Care)
- Timely Access LTC (Long-Term Care) Transportation
- LTC (Long-Term Care) - Facility/Provider Grievances
- LTC (Long-Term Care) - Other
- Added a value for "Continuity Of Care (Providers)" under Grievance Type.
- New values for "Continuity Of Care (Covered Services)", "Transplants", and "Gender Affirming Care" under Benefit Type.
- Schema has been updated to version 3.05.
Updates also include revisions to the MCPD Record Layout (Section 2.2), MCPD Response Files (Section 3), Example MCPD Files (Section 4), and MCPD JSON Files (Section 4.2).
If you are still unable to find the Grievance Type field removed from the Appeal record, please ensure you are referencing the most recent version of the MCPD documentation.
In the MCPD Technical Document Draft V3.05, it is stated that the Grievance Type "Continuity of Care" will change to "Continuity of Care (Providers)," but this change was not listed in the slide for Grievance Type Changes. Will this change still take effect?
Yes, this change is still scheduled to take effect in version 3.05. Please note that not all changes were included in the slides.
What is the maximum number of test CINs that can be used?
The maximum number of Test CINs that DHCS can issue at this time is limited to five (5). In some instances, Test CINs can be reused, but there is a risk that the system may treat them as duplicates, which could lead to file rejection during testing.
Due to the limited availability of Test CINs, DHCS recommends that trading partners consider using "dummy" Test CINs. These "dummy" Test CINs must follow the Test CIN formatting rules: eight (8) numeric characters followed by one (1) alpha character, such as "A". While the use of "dummy" Test CINs will result in warnings, no file rejections will occur, and these warnings can be disregarded during testing.
Are we using the 274 Provider County Production files or BHIN PACES folder to submit new files?
The PACES directory is DHCS-PACES/Production/Counties/CountyName_XX/Submit and DHCS-PACES/Production/Counties/CountyName_XX/Response.
(CountyName is the name of your County) - In this case, DHCS-PACES/Prod/Counties/Los Angeles_19/Submit and so on.
If distinct count is different but the response status is accepted; is re-submission required?
Yes. If the file was accepted but the counts are not as expected or intended, you must correct and resubmit the file per the directions mentioned in the CG.
What is the link to the new VRF 1.4?
Link to the schema and documentation: DHCS Documentation Center | General | Microsoft Teams
Link to the BH CG 3.01: Behavioral Health 274 Provider Information Documentation