Guidance for Medical Providers
Hearing Aid Coverage for Children Program
On this page:
Covered benefits
- Hearing aids
- Supplies, including ear molds and batteries
- Medically necessary hearing aid accessories
- Audiology and related services
Application process
- Providers may provide paper applications to interested patients. Clinics may
email HACCP to request paper applications (in both English and Spanish) for distribution.
- Patients may
apply online or mail or fax their application form directly to HACCP, and must include all required documentation:
- Household income
- Existing health coverage (if any)
- Hearing aid prescription or provider referral
- Eligibility will be determined within 10 days from receipt of complete application. HACCP will confirm the applicant's enrollment status to them by mail.
- Providers are not directly involved in the intake or processing of HACCP applications.
Enrollment verification
- Enrolled HACCP patients will have a program identification card
- The program ID card says “Hearing Aid Coverage for Children Program" in large type on the front of the card
- Providers may verify a patient's enrollment status in DHCS' Automated Eligibility Verification System (AEVS) using their ID number
- The patient's AEVS record will display an alert that the patient is eligible only for HACCP-covered benefits rather than full-scope Medi-Cal
Treatment
Getting hearing aids
- Refer HACCP patients to a Medi-Cal enrolled audiologist to dispense hearing aids
- Provide clinical information including the prescription and the audiology report
Treatment Authorization Request (TAR) process
- Enrollment and receipt of HACCP ID card does not imply TAR approval
- HACCP follows Medi-Cal policies, including TAR requirements to support appropriate use of covered benefits
- Some benefits always require a TAR for medical necessity, while others only require a TAR after a certain quantity
- Hearing aids always require an approved TAR
- Ear molds only require a TAR if your child needs more than two ear molds at a time, or more than four ear molds per year
- DHCS anticipates responding to most TARs within 30 days of receipt
TAR supporting documentation
- For
new hearing aids, your child's Medi-Cal enrolled audiologist needs to include these documents when they submit the TAR:
- Hearing aid
prescription from an otolaryngologist (or the attending physician if no otolaryngologist is available in the community)
- Signed medical history and physical
examination by an otolaryngologist
- Signed
audiologic report and
hearing aid evaluation
-
Specification of ear to be fitted
Reimbursement
Only enrolled Fee-For-Service (FFS) Medi-Cal providers may submit claims for HACCP-covered benefits
Providers should follow FFS Medi-Cal claims procedures, including any prerequisite Treatment Authorization Requests (TARs) for related billing codes
For services covered by patient's insurance:
- Bill the patient's primary insurance policy
- Follow that insurance policy's rules regarding copay, deductible, prior authorization, etc.
For HACCP-eligible services not covered by patient's insurance:
- Follow FFS Medi-Cal TAR and claims procedures
- Do not collect payment from the patient for HACCP-covered services
Reimbursement for replacement hearing aid batteries
- Procedure code:
- Z5822 - Hearing aid battery (modifier NU; TAR generally not required, unless utilization exceeds 96/ear within a year).
- L8621 - Zinc air battery for BCHDs
- Quantity of units billed should be the number of battery cells dispensed (rather than indicating the number of packages, which come in assorted quantities).
- Price per unit billed should be the cost to the provider of one (1) individual battery cell.
- Attachment: The supplier's invoice must be submitted with the provider's claim, and must include sufficient detail to determine the cost of a single battery cell (which should match the price per unit referenced in #3).
Reimbursement rates
Contact HACCP
Phone (Multilingual, TTY/TTD)
(833) 956-2878
Hours
Monday through Friday, 8 a.m. to 7 p.m.
Saturday, 8 a.m. to 12 p.m.
Email
HACCP@maximus.com