​​​​​​Medi-Cal Premium Payments for the "Medi-Cal for Families" Program

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FAQs about Premiums for Medi-Cal for Families Program

Medi-Cal monthly premium payments may be required of some children who have transitioned from the Healthy Families Program or have applied for Medi-Cal. Premiums are based on a family’s income and family size.

If you are required to pay a monthly premium for your Medi-Cal, you will receive a billing statement in the mail each month. Premium payments are due on the 20th of the month. There are four ways you can pay your premiums:

Pay by Mail

You can pay by mail with a personal check, cashier’s check, or money order. Make your payment to "Medi-Cal For Families".

Mail payments to:
Medi-Cal For Families
Payment Section
PO Box 7187
Pasadena, CA 91109-7187
If you pay three months at a time, you will receive the fourth month free!

Pay Cash in Person

Pay at any Western Union Convenience Pay location. Call 1-800-551-8001, option 1, to find a Western Union Convenience Pay location near you. There is no charge for this service.

Pay by Credit or Debit Card

The Medi-Cal for Families Program accepts VISA, American Express, MasterCard or Discover credit cards, debit cards with a VISA or MasterCard logo, and personal checking, savings or money market bank accounts.
Call 1-888-970-0626 to make a one-time payment.
If you sign up for monthly automatic payments online you will get a 25% discount on your premiums.  

Pay by Electronic Fund Transfer

You can pay with Electronic Fund Transfers (EFT). To pay with EFT:​

  • Follow steps on the back of your monthly statement, or
  • Complete the EFT Form (pdf)
You will fill out a form giving Medi-Cal For Families permission to draw money from your bank's checking or savings account each month. You will send Medi-Cal For Families the form with your current month's payment ​or savings deposit slip from your account.
You will automatically receive a 25% discount on your monthly premium if you pay by EFT. Please allow 6 to 8 weeks to process the EFT request.
Send your payments by mail to Medi-Cal until you receive written confirmation that your EFT is approved.

What if I do not Receive a Billing Statement?

It is your responsibility to send in payments even if you do not get a bill. All payments are due by the 20th of the month.

Write your Family Member Number on the check or money order, and send it to:

Medi-Cal For Families
Payment Section
PO Box 7187
Pasadena, CA 91109-7187

For premium payment information call 1-800-880-5305, Monday – Friday 8 a.m. through 7 p.m. or Saturday 8 a.m. through 12 p.m.​ ​​

Last modified date: 9/24/2021 1:07 PM